EZLynx
About EZLynx
EZLynx provides innovative insurance software that streamlines your agency’s workflow and manages the end-to-end policy lifecycle. Integrated into one platform, EZLynx Management System™ is designed to meet the unique needs of your business in an easy-to-use interface that takes care of doing the work for you. From real-time home and auto quoting on your insurance agency website to email marketing, pipeline management, reporting, AI, and more, EZLynx has the integrated solution for you.
EZLynx drives the success of over 30,000 agencies with:
EZLynx Rating Engine
EZLynx Rating Engine™ is an easy-to-use comparative rater that lets independent insurance agents get real-time personal lines quotes from hundreds of carriers across 48 states on any device. Cross-carrier personal lines quoting has never been simpler.
EZLynx Management System
EZLynx Management System™ leverages client and policy data to maximize your agency's ability to retain current customers while acquiring new business. Find your customer's quotes, policies, claims, and documents in one organized place and easily remarket with up-to-date information synced from your daily policy downloads. EZLynx is a complete agency management solution, with all the tools you need to sell, service and grow your business. A single platform means your agency won’t be slowed down by disparate systems our multiple software vendors. Having all your agency’s data on a single platform makes every aspect of that data more visible, intelligent, actionable, and profitable. One, single system means no more duplicate entries, interrupted workflows, or bridging data between separate systems. Because you have a single view of the customer, you always have the most accurate and complete picture up on the screen.
EZLynx Client Center
EZLynx Client Center provides mobile-ready online customer self-service. Your clients are satisfied immediately with 24/7 remote access to their policies, change requests, ID Cards, claims and more.
EZLynx Automation Center
Automating processes represents a significant benefit in time savings to agencies - meaning they are not paying employees to do work that their management system can and should do for them. EZLynx anticipates and suggests what to do next, and will even automate these steps for your agency. Get more done in less time by automating sales, retention, servicing and client engagement across your entire agency. EZLynx Automation Center comes equipped with recommended workflow templates to help your agency realize the benefits of the tool immediately. These templates were built with the most common and time-saving agency use cases in mind.
EZLynx drives the insurance industry forward.
The expectations of today’s insurance shoppers are rooted in their online consumer experiences, across all industries. EZLynx solutions like EZLynx Virtual Agent, online customer self-service, and timely automated customer communication help your agency meet these new demands. Policy Compare provides a side-by-side comparison of the expiring and renewing policies, so you can quickly and meaningfully understand the difference in premium. Being able to better advise your clients at renewal time reinforces the trusted advisor relationship, which is all too important for the independent insurance industry. Carrier eDocs and Messaging workflows help agencies expand and strengthen the relationship between insureds, agents and insurers. The EZLynx Connect Marketplace provides development-free connectivity to third-party vendor solutions, advancing your agency immediately in targeted ways. Benefit from turnkey access to industry-leading integrations and cross-selling opportunities.
Key benefits of EZLynx
With more than 20 years of experience and over 106,000 users at 37,000+ agencies across the U.S., EZLynx is an insurtech leader. We provide access to 330 carriers across 48 states and power over 14 million quotes per month. Our team specializes in helping independent agents grow their businesses. From your first client to your first million, we are Your Indispensable Growth Partner, providing everything you need to sell, service and grow.
Our team is here to help you by providing support and education every step of the way, as well as quality service with:
· 82 EZLynx University courses to keep your agency learning and growing
· 126 YouTube training videos for EZLynx solutions
· 302 Help articles so you can get the most out of your software
· 23-second average wait time to chat online with an EZLynx specialist
· 1-minute average call-wait time to speak with an EZLynx specialist
· 9.7/10 customer satisfaction rating
Images
Not sure about EZLynx?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Jenesis Software
HawkSoft CMS
Agency Matrix
Less Annoying CRM
Reviews
Already have EZLynx?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
EzLynx is best companion for agency
Reviewed on 17/10/2018
Pros
EzLynx is best solution for any insurance agent who is growing. EzLynx helps agency to streamline his work, manage his customer data and generate more business by focusing more on marketing. It saves lot of agent's time and efforts. EzLynx offers seamless integration with many carriers and Agency Management Systems. Prompt Defaults are time-saver for those repeated questions for carriers. Exporting data from EzLynx to your AMS is as easy as simple click. In EzLynx, your customer data is stored securely and permanently unless you delete it explicitly. EzLynx is must have solution for any independent insurance agency which wants to grow soon and fast.
Cons
Currently carrier specific questions are scattered throughout all pages. They need to be streamlined more and should be placed at one place if possible.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good rater - not many problems
Reviewed on 31/01/2019
I prefer this rater to many others. It’s better to call tech support with EZLynx than sending in a...
I prefer this rater to many others. It’s better to call tech support with EZLynx than sending in a ticket through their automated reporting. This is a great tool that we are able to use to highly improve efficiency.
Pros
This rater makes my job a lot easier. I am able to put most rating information in the rater once and get quotes back from many companies. There are rarely any issues. We are able to set both agency and personal preferences and create templates to make the work faster.
Cons
Tech support tickets are not as fast as I’d like to see. I’d also like to be able to rate other lines of mono-line business such as rental dwellings or snowmobiles. I would like to not have their marketing for their database system in my face all the time when I log in. I would like an opt-out option.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Contract Constraints Undermine Confidence: Why I Switched from EZLynx to AgencyZoom
Reviewed on 25/05/2024
initially had high hopes when I purchased the CRM upgrade from Ezlynx, expecting it to enhance my...
initially had high hopes when I purchased the CRM upgrade from Ezlynx, expecting it to enhance my agency’s operations. Unfortunately, I quickly found that Ezlynx did not provide the functionality we needed, leading to inefficiencies and frustration. When I tried to downgrade, I discovered that Ezlynx wouldn’t allow it due to the terms of our contract, leaving me stuck with an unsatisfactory solution. This ultimately pushed me to switch to AgencyZoom, which better met my agency’s requirements and helped streamline our operations.
Pros
I like the AMS functionality and reporting, but that's about it...
Cons
What I liked least about EZLynx was its lack of necessary functionality for my agency, which led to significant inefficiencies and frustration. The third-party integrations also didn’t work well, causing additional problems in our workflow. On top of that, the ease of use and overall user experience left a lot to be desired. When I tried to downgrade due to these issues, I found that EZLynx wouldn’t allow it because of our contract, which made the situation even more challenging. This ultimately pushed me to switch to AgencyZoom, which better met our needs and streamlined our operations.
Alternatives Considered
HawkSoft CMSReasons for Switching to EZLynx
Our MGA was requiring that we use EZLynx's rater so we decided to purchase the rest of the suite which we believe to have been a mistake.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Unable to Retrieve Basic Reporting/Metrics Info
Reviewed on 10/09/2018
Competitive Rater = 100% satisfaction.
AMS = 25% satisfaction.
Competitive Rater = 100% satisfaction.
AMS = 25% satisfaction.
Pros
Up-front d/base for downloading/bridging into carrier systems...after that it's basically worthless from my experience.
Cons
Virtually non-existent customer support with reporting problems; no one is empowered to do anything. Constant, repetitive reporting error messages. Unable to obtain the most basic metric data regarding my book of business despite purchasing the AMS reporting features. Numerous reported issues with inability to obtain metrics for MY DATA (housed in EZLynx) that I'm paying for that just die on the vine with no resolution after an initial interchange with customer support. No resolution.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best all-in-one solution and rating sytem for agency
Reviewed on 26/09/2018
When I first started working for Insurance Agency, I used to fill up the customer data on every...
When I first started working for Insurance Agency, I used to fill up the customer data on every carrier website we represented manually and it used to take hours just to complete one quote for only handful carriers. Then came along EzLynx like a bliss. It was like a magic that time (in 2005) for us. What used to take 3-4 hours, we could do within just half an hour or less. Earlier EzLynx had its fair share of problems but their wonderful customer support always helped out us on every way. EzLynx also worked hard on improving system over years to perfect system, what it is as of today. My journey with EzLynx have been wonderful experience. It is must have system for all insurance agencies.
Pros
Easy to use, navigate quote rating system.
Supports most carriers and best integration with them.
Good intergration with HawkSoft and other agency management systems.
Cons
Must support more Line of Business quoting in Texas, like Dwelling Fire.
EZLynx FAQs
Below are some frequently asked questions for EZLynx.Q. What type of pricing plans does EZLynx offer?
EZLynx offers the following pricing plans:
- Free Trial: Available
Please contact EXLynx directly for pricing information.
Q. Who are the typical users of EZLynx?
EZLynx has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does EZLynx support?
EZLynx supports the following languages:
English
Q. Does EZLynx support mobile devices?
EZLynx supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does EZLynx integrate with?
EZLynx integrates with the following applications:
Gmail, Microsoft Outlook, Velocify
Q. What level of support does EZLynx offer?
EZLynx offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for EZLynx.
