Viral Loops
About Viral Loops
Viral Loops is a cloud-based referral marketing platform that allows marketers to hype launches and acquire new customers by turning existing customers into motivated brand ambassadors. The template-based solution lets companies run simple campaigns across Shopify, Manychat, Facebook Messenger, and more. Viral Loops is ideal for entrepreneurs who want to find new customers for their products or services, businesses launching something new that want to find early adopters, SaaS businesses looking for new users, agencies who want to try new marketing strategies for their clients easily or content creators who want to grow their mailing list.
Viral Loops can be used to run pre-launch campaigns to get early adopters and feedback, create ambassador campaigns for brand amplification and customer acquisition, build a new sales channel and bring referred sales to online stores, grow email lists with a milestone campaign, or even run giveaways and referral campaigns on Facebook Messenger to grow audiences. The included templates are inspired by successful companies' marketing campaigns, and are designed to be implemented quickly with no technical knowledge required. Users can track the activity of their campaigns including total participants, expiration periods, channel performance, and participant engagement. Participant details can be exported for use in lead management or nurturing tools.
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Reviews
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- Industry: Human Resources
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Good product, with room for improvement
Reviewed on 30/05/2024
Pros
Personally, the strong point of the service is the assistance. Thanos always responded to me promptly and followed up on all the points I needed, resolving them. Very professional
Cons
There is room for improvement and some bugs. But for a tool that offers such a service I think it's normal. The way I have been followed, they will certainly be resolved
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great piece of software!
Reviewed on 11/12/2024
Overall very good, we get a lot out of it and the support has been great so far
Overall very good, we get a lot out of it and the support has been great so far
Pros
The creativity we can have when it comes to data collection
Cons
Its quite pricey, it would be helpful if we could archive some campaigns whilst they aren't in use rather than delete
Response from Viral Loops
Thank you for your feedback!
- Industry: Motion Pictures & Film
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 0.0 /10
Don't recommend
Reviewed on 19/09/2024
Pros
Viral Loops have a potential to be a great referral app
Cons
Customer Service: Their response times are really slow. It took me 6 weeks just to set up the program. I eventually switched to a different one that was much easier to use and had far better customer service.
When I finally did speak to someone, they promised to help with a few things, but after 3 weeks, only half of it was done.
Their Shopify app doesn’t function well at all.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best support!
Reviewed on 03/12/2024
I'm having a nive experience here. I can easily personalize my campaing and embed the widget at my...
I'm having a nive experience here. I can easily personalize my campaing and embed the widget at my lading page, it's really great.
Pros
Objective interface and great support team.
Cons
I missing the referral form to user send the referral's emails.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Growth campaigns that work out of the box
Reviewed on 08/11/2024
Great experience overall. We get results and that's all that matters to us.
Great experience overall. We get results and that's all that matters to us.
Pros
I can create viral growth campaigns that are already optimized in a few minutes, and they just work! We've just started using it for 2 weeks and we got amazing initial results with huge potential.
Cons
I think the UI and on-site communication could be improved, but their customer support is amazing and always there to help.
Viral Loops FAQs
Below are some frequently asked questions for Viral Loops.Q. What type of pricing plans does Viral Loops offer?
Viral Loops offers the following pricing plans:
- Starting from: US$35.00/month
- Pricing model: Subscription
- Free Trial: Available
Viral Loops offers a 14-day free trial and users can then choose between the Start-Up (1,000 participants), Growing (20,000 participants), and Power plans (25,000 participants). Every visitor that joins a campaigns (either directly or through a referral) counts as a Participant. Access to all Templates is included in the Growing and Power plans. The Power plan also offers access to priority support, white label widgets and referral-marketing campaign review. Starter: $69/month (billed monthly) Growing: starting from $129/month (billed monthly) for 2000 participants. Power: starting from $399/month (billed monthly) for 21000 participants.
Q. Who are the typical users of Viral Loops?
Viral Loops has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Viral Loops support?
Viral Loops supports the following languages:
English
Q. Does Viral Loops support mobile devices?
Viral Loops supports the following devices:
Q. What other apps does Viral Loops integrate with?
Viral Loops integrates with the following applications:
AWeber, ActiveCampaign, Campaign Monitor by Marigold, GA4 Quick Analysis Tool, Google Analytics 360, HubSpot CRM, Kit, Klaviyo, Mailchimp, Mailjet, Meta for Business, Mixpanel, Segment, Sendoso, Shopify, Slack, Stripe, Typeform, Wishpond, Zapier
Q. What level of support does Viral Loops offer?
Viral Loops offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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