---
description: If you're in a hunt for the best solution for your business, learn what Neos has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
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title: Neos Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Law Practice Management Software](/directory/120/law-practice-management/software) > [Neos](/software/125343/needles)

# Neos

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> Neos is case management purpose-built for plaintiff firms with intelligence built into every case file. Run your whole practice in one system from intake to settlement, so case context is never lost.
> 
> Verdict: Rated **4.3/5** by 204 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Neos

Embedded Intelligence: Unlimited AI can generate documents, create summaries, extract and auto-populate data into Neos fields, and seamlessly analyze and compare documents, plus capture immediate answers to case questions, saving your firm up to 75 hours per week.&#10;&#10;Collaboration \&amp; Communication: In-app calling, texting, emailing, and calendar management with full communication tracking.&#10;&#10;Streamlined Intake: Customizable intake forms, 24/7 intake, and AI-powered data extraction directly into case fields for a seamless transitions into a case.&#10;&#10;Secure Anywhere Access: Role-based permissions, encryption, and Microsoft Azure-backed AI with no third-party retention.&#10;&#10;Document Management: AI-enabled generation, templates, bulk sending, and full-text and OCR-enabled search across case files.&#10;&#10;Real-Time Insights: Custom dashboards, automated reporting, and performance audits to reduce per-case cost.&#10;&#10;Rich Integrations: Works with RingCentral/Zoom Phone, QuickBooks®, Office 365®, DocuSign®, LawToolBox, and more.&#10;&#10;Training \&amp; Support: 95%+ customer satisfaction, fast ticket resolution, and on-demand training resources.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 204 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Assembly Software
- **Location**: Owings Mills, US
- **Founded**: 1985

## Commercial Context

- **Starting Price**: US$109.00
- **Pricing model**: Per User
- **Pricing Details**: Want to get on board with a case management platform with five-star customer support, free on-demand training 24/7, and a comprehensive certification program? &#10;&#10;Try Neos: your firm's cloud-based case management silent partner\! Boost productivity, crush manual tasks with AI, and unlock data-driven success from a single platform. &#10;&#10;- On-demand training videos &#10;- FREE Neos Certification program &#10;- Monthly FREE live training webinars &#10;- Award-winning U.S. based support &#10;- Frequent product releases
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Alerts/Notifications
- Archiving & Retention
- Audit Trail
- Automated Text Generation
- Autonomous Task Execution
- Billable Items Tracking
- Billing & Invoicing
- Billing Rate Management
- Budgeting/Forecasting
- CRM
- Calendar Management
- Case Management
- Case Notes

## Integrations (25 total)

- 8am LawPay
- Alert Communications
- Case Status
- Docusign
- Equitrac Express
- Hona
- InfoTrace PLUS
- InfoTrack
- Kenect
- LawToolBox
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Outlook
- Microsoft SharePoint

... and 10 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Law Practice Management Software](https://www.getapp.sg/directory/120/law-practice-management/software)

## Related Categories

- [Law Practice Management Software](https://www.getapp.sg/directory/120/law-practice-management/software)
- [Legal Case Management Software](https://www.getapp.sg/directory/124/legal-case-management/software)
- [AI Legal Assistant](https://www.getapp.sg/directory/5091/ai-legal-assistant/software)
- [Legal Document Management Software](https://www.getapp.sg/directory/763/legal-document-management/software)
- [Enterprise Legal Management Software](https://www.getapp.sg/directory/3816/enterprise-legal-management/software)

## Alternatives

1. [LEAP](https://www.getapp.sg/software/104595/leap) — 4.3/5 (546 reviews)
2. [8am MyCase](https://www.getapp.sg/software/91266/mycase) — 4.6/5 (807 reviews)
3. [Clio](https://www.getapp.sg/software/91415/clio) — 4.7/5 (1742 reviews)
4. [8am CasePeer](https://www.getapp.sg/software/107329/casepeer) — 4.8/5 (217 reviews)
5. [Litify](https://www.getapp.sg/software/120287/litify) — 4.4/5 (138 reviews)

## Reviews

### "Keep cases moving forward" — 5.0/5

> **Frank** | *25 February 2023* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: The checklist and document creation features are set up to handle a practice such as ours where we get a lot of potential client calls. Document creation is smooth once it is set up. The intakes work well and the dynamic fields in the intakes keep improving. The ability to SMS from Neos is a real plus, but I was not satisfied with having to subscribe to Ring Central to fully use SMS.
> 
> **Cons**: Neos is best used for non-litigated case files. It does not have a case calendaring system for any jurisdiction's rules. It schedules items on the weekends when we are closed and I must go back to check for any items set for the weekend to move them to a work day.

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### "Highly Customizable & User Friendly" — 5.0/5

> **Amy** | *16 December 2025* | Political Organization | Recommendation rating: 8.0/10
> 
> **Pros**: I really like the document management and how we can customize and organize the TYPE of document for easier searching.  Our IT has had security testing done, and were told our office has the the highest scores (least threats). The software is user friendly, and highly customizable.
> 
> **Cons**: Our firm needs more support to know how to use unused features and learn how to customize even more so the software is more beneficial to us.
> 
> It was an easy transition for me. I see Neos being a great tool once our firm learns how to use additional features.

-----

### "Paralegal at a law firm" — 3.0/5

> **Deseree** | *16 December 2024* | Law Practice | Recommendation rating: 7.0/10
> 
> **Pros**: Training videos are really helpful.  I like that with some work, many of the features can be customized to the firm's needs.
> 
> **Cons**: It doesn't have the functionality I would like it to have.  For example, I would love to be able to save documents as "children" to my checklist items and value items.
> 
> It's okay, but I think with some more functionality, it would be really amazing\!

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### "Neos Satisfaction Survey" — 4.0/5

> **Audra** | *24 December 2025* | Legal Services | Recommendation rating: 7.0/10
> 
> **Pros**: The organizing abilities, the info linking abilities as well as the linking info to companion cases.
> 
> **Cons**: The Em tagging and how the features to not activate consistently.  I may find more as we get more into utilizing it but we are fairly new and still building to it.
> 
> SO far its been great but we are still building to fit our needs and as indicated above  I may find more as we get more into utilizing it but we are fairly new and still building to it.

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### "A great platform for seamless integration" — 5.0/5

> **Kayla** | *29 December 2025* | Law Practice | Recommendation rating: 8.0/10
> 
> **Pros**: I really love how easy Neos is a "one stop shop" for all areas of case management. I like how it covers everything from document management and collection, contacts, time entries and more to create a lot of in sync harmony for my cases. I also love that I can directly tag emails into the platform so my emails can integrate easily.
> 
> **Cons**: Because Neos is so inclusive, it took a little while to navigate. Some of the tabs/features we don't necessarily use in our practice and it can be overwhelming having so many options/tags. I think there are ways to personalize your experience but there are so many features I haven't quite had a session on just style personalization.
> 
> Overall, I really like the platform and would highly recommend it. My only suggestion would be to have recurring training session for new features/personalization and.

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