About Papaya Global

Papaya is a cloud-based solution, which assists multinational businesses with managing global payroll, cross-border payments, and contractors. Key features include cost breakdown analysis, data security, benefits administration, and records management. The integrated suite offers tools for hiring, onboarding, managing, and paying employees in one end-to-end solution.

The Papaya platform helps users streamline the hiring process across multiple countries and jurisdictions using a third-party Employer of Record (EoR), as well as manage classification and payments for domestic and foreign contract workers. It enables the collection of employee documentation on country-specific forms and sends alerts to employers for documents when review is needed. Plus, managers can automate payroll processing in multiple currencies and monitor workforce spending on a centralized dashboard.

Papaya offers integration with third-party HR and ERP systems including Concur, Workday, BambooHR, NetSuite, Expensify, and more. It allows teams to maintain compliance by storing workers' forms, invoice templates, documents, and report formats as per the needs of each country or jurisdiction. Besides, workers can receive their payslips in their native language through a secure portal.

Pricing starting from:

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Papaya Global

* Total Payroll Costs - Analyze current employment costs and trends across regions

* Payroll Automation - A single dashboard to view, review and approve payroll in full compliance

* Collaborative HRIS Tools
Plan your employee experience with onboarding tools, time-off management, and much more

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United Arab Emirates, Austria, Australia, Belgium, Canada , Switzerland, China, Cyprus, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Hong Kong SAR China, Ireland, Israel, Italy, South Korea, Luxembourg, Malaysia, Netherlands, Norway, New Zealand, Philippines, Portugal, Saudi Arabia, Sweden, Singapore, United States, South Africa

Supported Languages

English, French, Spanish

Pricing starting from:

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Papaya Global Software - The Papaya Global Platform
Papaya Global Software - The Papaya Global Platform - Reports
Papaya Global Software - The Papaya Global Platform - overview
Papaya Global Software - The Papaya Global Platform - org chart
Papaya Global Software - The Papaya Global Platform - overview
Papaya Global Software - The Papaya Global Platform - profile
Papaya Global Software - The Papaya Global Platform -  employee profile
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Papaya Global video
Papaya Global video
Papaya Global Software - The Papaya Global Platform
Papaya Global Software - The Papaya Global Platform - Reports
Papaya Global Software - The Papaya Global Platform - overview
Papaya Global Software - The Papaya Global Platform - org chart
Papaya Global Software - The Papaya Global Platform - overview
Papaya Global Software - The Papaya Global Platform - profile
Papaya Global Software - The Papaya Global Platform -  employee profile

Features

Total features of Papaya Global: 58

  • Activity Dashboard
  • Applicant Tracking
  • Benefits Management
  • Budgeting/Forecasting
  • Cap Table Management
  • Compensation Management
  • Compliance Management
  • Compliance Tracking
  • Contractor Database
  • Contractor Management
  • Cost Analysis
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Direct Deposit
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Scheduling
  • Expense Tracking
  • Financial Modeling
  • HR Management
  • HR Metrics Library
  • Leave Tracking
  • Multi-Country
  • Multi-Currency
  • Multi-State
  • Onboarding
  • Online Time Clock
  • Options Management
  • Payroll Management
  • Payroll Reporting
  • Portfolio Management
  • Predictive Modeling
  • Private Equity
  • Public Equity
  • Qualification Tracking
  • Real-time Updates
  • Recruitment Management
  • Reporting/Analytics
  • Salary History
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Subcontractor Management
  • Talent Management
  • Tax Compliance
  • Time & Attendance
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Trend Analysis
  • Vacation/Leave Tracking
  • Valuation Management
  • Vesting Management

Alternatives

Deel

3.6
#1 Alternative to Papaya Global
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ADP Streamline

4.3
#2 Alternative to Papaya Global
ADP Streamline is a payroll and HR software created to help enterprise manage employees in multiple countries. It...

ADP Workforce Now

4.4
#3 Alternative to Papaya Global
ADP Workforce Now is a cloud-based human capital management, talent management, and benefits software built for...

Pixid VMS

0
#4 Alternative to Papaya Global
Pixid VMS is a cloud-based recruitment Vendor Management System, designed for small to mid-scale temporary staffing....

Reviews

Overall rating

4.3 /5
(12)
Value for Money
4.1/5
Features
4/5
Ease of Use
4.2/5
Customer Support
4.8/5

Already have Papaya Global?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 12
Sara
Overall rating
  • Industry: Computer Software
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Recommended

Reviewed on 05/09/2021

Pros

Unifies and simplifies monthly processes. Integrates with other information systems

Cons

Platform is not self service enough. BI tool must improve

Alternatives Considered

ADP Streamline

Reasons for Switching to Papaya Global

Innovative platform Better price
Michiko
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Overall satisfied, but not perfectly satisfied

Reviewed on 03/09/2021

Papaya Global is awesome overall. It's expensive though. The management fee is sometimes as high as...

Papaya Global is awesome overall. It's expensive though. The management fee is sometimes as high as one person's salary. But representatives are responsive.

Pros

The platform is very straightforward. And Papaya is always optimizing the system.

Cons

(1) Expense folder - I sometimes want to delete the items I uploaded, but this feature is not available. I made a request to grant the authority a while ago, but it's not there yet. (2) System error recovery is slow. When there is an issue and I report it by providing all the screenshots and explanations, it still takes a long time to fix the problem. (3) It's just really painful when I check invoices since I go over each item, and there is usually a mistake the employer or Papaya made. So I really have to carefully check each invoice, which is a lot of work.

Kenneth
Overall rating
  • Industry: Music
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Papaya's platform and service does not match its mission statement.

Reviewed on 11/09/2021

My experience can be summed up with two words; "extreme disappointment". We have bene using the...

My experience can be summed up with two words; "extreme disappointment". We have bene using the system since around May of 2021 for one country with 15-25 employees. The first three payrolls were a mess, where employees did not receive payment in time, exposing my company to liability. Further, payments required by law to social security, etc., were also mishandled for about 2 months. I honestly do not understand how Papaya can service a multinational like Microsoft, with probably thousands of employees all over the world, when they cannot handle 15-25 employees in one country. The worst part, is that the contract asks for a 12 month notice if you wish to end the business relationship. I strongly encourage all potential customers to read the small print so you do not become a hostage to such a strict condition.

Pros

I am not sure there is any feature I "like the most".

Cons

I find many aspects cumbersome. It is often confusing to navigate through the website and many times not all information fits in the screen. I have to scroll forever to get all info/data, even if there is more than enough space in my screen for all data to show. Sometimes, I cannot even get tot he last record, unless I select "50" records to show at a time. I often also see data overlapping on top each other, further increasing the frustrations of using the system. When I click on a "project" (a specific country location), if I go from one payroll tab to another, the system automatically assumes I am now in the "project" that is first in alphabetical order. I am also unable log in with a saved link or bookmark in my browser. I always have to go back to my original email and click on the sign on button in the email. The user experience overall is not a good one.

Cyndi
Overall rating
  • Industry: Internet
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Papaya global

Reviewed on 08/11/2020

Great experience so far.

Great experience so far.

Pros

Ease of use
Nothing to manage on the user side of this software - Papaya does it for you
GDPR compliant
The reports are easy to use and save me hours of work compared to our old system.

Cons

If you have a Change of entity in a country. The old branch and new entity have separate files. So historical information is in a different file/area.

Patrick
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A comprehensive, scalable and user-friendly platform

Reviewed on 05/11/2020

Our overall experience has been very positive and Papaya is a platform we regularly recommend to...

Our overall experience has been very positive and Papaya is a platform we regularly recommend to other HR teams.

Pros

The platform itself makes it very easy to administer payroll changes across our global workforce and have full visibility of this. It has cut down on payroll administration and was also a substantial cost reduction in administering EOR services compared to previous vendors. The customer support team is friendly, quick to respond and communicate progress well particularly during onboarding stages.

Cons

Only a minor point but as we expand into more regions the separate invoicing process will become more of an administrative burden and we'd love to explore ways to consolidate this as much as possible.

Showing 5 reviews of 12 Read all reviews

Papaya Global FAQs

Below are some frequently asked questions for Papaya Global.

Papaya Global offers the following pricing plans:

Payroll version costs $ 20 per employee, per month Global EoR costs $ 650, per employee, per month Contractor Management and IC compliance costs $ 25 per employee, per month Contact Papaya Global for more information on pricing.

Papaya Global has the following typical customers:

11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Papaya Global supports the following languages:

English, French, Spanish

Papaya Global supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Papaya Global integrates with the following applications:

BambooHR, Expensify, Namely, NetSuite, Priority Software, SAP Business One, SAP Concur, SAP SuccessFactors HXM Suite

Papaya Global offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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