--- description: If you're in a hunt for the best solution for your business, learn what Foothold has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Foothold Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Social Work Case Management Software](/directory/1527/social-work-case-management/software) > [Foothold](/software/128323/awards) # Foothold Canonical: https://www.getapp.sg/software/128323/awards Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/128323/awards?page=2) > Electronic documentation software for I/DD and behavioral health service providers. We offer case management, client tracking, and an EHR all under one roof. Our software is HIPAA-compliant, federally certified, and offers full interoperability for care coordination and value-based care. > > Verdict: Rated **4.6/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Foothold \- Efficiency - Our easy-to-use software helps staff document services more efficiently and accurately, while creating consistency and streamlining your workflows. Save time with the tools you need to improve performance on key metrics such as staff productivity, client engagement, and outcomes. - Billing - With billing functionality seamlessly integrated within the service modules of your electronic record, billing for services across your agency becomes a streamlined process. - Security - We take the responsibility of safeguarding the electronic protected health information (ePHI) data in our care very seriously. In fact, we have recorded one of the highest scores ever seen when our security measures were tested against the standards of HIPAA and the Federal Department of Health and Human Services. - Partnership - We offer more than software. Through our full-service implementation, training, ongoing support, and consultation services, we offer a valuable partnership backed by decades of human services experience. With responsive and proactive customer support, our clients know that we’re there for them when they need us. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 51 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Radicle Health - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$2,000.00 - **Pricing model**: Per Feature - **Pricing Details**: Pricing starts from $2000 per month. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Planning - Activity Tracking - Appointment Scheduling - Authorization Tracking - Automated Scheduling - Billing & Invoicing - CNA Tracking - Calendar Management - Candidate Profiles - Case List Management - Case Management - Case Notes - Certification & Licensing - Charting - Child Welfare Management - Claims Management - Client Chart Audit Tools - Client Management - Clinical Care ## Integrations (1 total) - Quest ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Social Work Case Management Software](https://www.getapp.sg/directory/1527/social-work-case-management/software) ## Related Categories - [Social Work Case Management Software](https://www.getapp.sg/directory/1527/social-work-case-management/software) - [Mental Health Software](https://www.getapp.sg/directory/71/mental-health/software) - [Human Services Software](https://www.getapp.sg/directory/1173/human-services/software) - [Patient Case Management Software](https://www.getapp.sg/directory/815/patient-case-management/software) - [Long-Term Care Software](https://www.getapp.sg/directory/911/long-term-care/software) ## Alternatives 1. [TheraNest](https://www.getapp.sg/software/102857/theranest-mental-health) — 4.4/5 (1051 reviews) 2. [Bonterra Apricot](https://www.getapp.sg/software/120783/apricot) — 4.2/5 (226 reviews) 3. [Bonterra Penelope](https://www.getapp.sg/software/108603/penelope) — 4.2/5 (75 reviews) 4. [PlanStreet](https://www.getapp.sg/software/129007/planstreet) — 4.4/5 (45 reviews) 5. [NewOrg](https://www.getapp.sg/software/105643/neworg) — 4.8/5 (75 reviews) ## Reviews ### "Great product and support" — 5.0/5 > **Ryan** | *11 December 2023* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: This site is easy to use, constantly being updated, well maintained, and works well with our billing needs. > > **Cons**: Some areas could use an update and to be adjusted to match the new UI but they are constantly working on this issue and have made large adjustments recently. ----- ### "Solid quality, user-friendly, flexible for reporting\!" — 4.0/5 > **Bessy** | *28 February 2020* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: Absolutely simplified and saved time on billing tasks. Form Builder is also an indispensable feature for our agency. We constantly build customized forms/reports to assist is funding/accountability efforts. In addition Help Desk could respond a bit faster at times. > > **Cons**: Our agency chooses not to use the calendar feature due to it's complexity. > > The relationship/trust building at the beginning was essential for the buy in. Thankfully that foundation was well established and continues to this day. ----- ### "AWARDS Review" — 4.0/5 > **Dani** | *29 April 2019* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: What I like best is that AWARDS has a feature called "formbuilder" which literally does what the name implies. I can take any existing form my organization uses and "build" it into AWARDS using a user friendly platform to select drop down boxes, text boxes, etc. This form can then be added to different parts of the systems such as client face sheet, progress notes, etc. > > **Cons**: A few parts of the system are clunky. For example, there is a charting timetable where reminder events can be scheduled so that staff get tickler alerts. However, this module doesn't "talk" to the module where the actual event (an assessment, for example) is actually done. So the process of keeping the timetable updated with completion dates is a totally manual process. It would be more efficient for staff if this was automated like their PlanBuilder (Treatment/Service Plan)module is. > > Overall we have had a good experience with AWARDS. We've had a consistent Project Manager since implementation 10 years ago. The helpdesk staff are responsive and helpful. My only criticism is that sometimes Foothold will make changes to the system without consultation with users. Obviously not every enhancement and upgrade needs user approval but for ones that have massive impact on users, there should be a forum for discussion and piloting. Sometimes they do this but not always. ----- ### "Best Tool for HMIS" — 5.0/5 > **Joan** | *20 November 2023* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Foothold's customer service is excellent and they are at the forefront of new products and system usage. > > **Cons**: The design of the bed inventory is complicated and difficult to manage. I understand that it is the design required by the federal agency, but it is tedious to update the inventory changes. ----- ### "Long time AWARDS user" — 5.0/5 > **Julie** | *16 August 2024* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: The work flow fits us well. It is easy to teach new hires because after hitting update the prompts are easy to know where to go next. > > **Cons**: Some of the report features will not allow you to use the back button. It takes you back to having to start over for each program you are trying to run. > > 24 years total of using and it gets better all the time. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/128323/awards?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/128323/awards) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data