---
description: If you're in a hunt for the best solution for your business, learn what Emerald has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Emerald Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Emerald](/software/128431/emerald)

# Emerald

Canonical: https://www.getapp.sg/software/128431/emerald

> Emerald is a customer relationship management (CRM) solution, designed to help tourism businesses manage the entire customer lifecycle, from initial contact to bookings, segmentation, feedback, \&amp; follow-ups. The centralized database allows organizations to add, remove, or modify customer data.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: ISO Travel Solutions
- **Founded**: 1979

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Pricing includes a one-time payment of $500 per user.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- API
- Campaign Management
- Contact Management
- Email Management
- Email Marketing
- Lead Management
- Marketing Automation
- Mobile Access
- Reporting/Analytics
- Segmentation
- Task Management
- Third-Party Integrations

## Integrations (2 total)

- Microsoft Outlook
- Salesforce Platform

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.getapp.sg/directory/230/crm/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.sg/software/102533/hubspot-crm) — 4.5/5 (4453 reviews)
2. [Zoho CRM](https://www.getapp.sg/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.sg/software/142099/bigin-by-zoho-crm) — 4.7/5 (725 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.sg/software/90378/salesforce) — 4.4/5 (18768 reviews)
5. [Kylas Sales CRM](https://www.getapp.sg/software/2052749/kylas) — 4.8/5 (573 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/128431/emerald)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/128431/emerald> |
| de-AT | <https://www.getapp.at/software/128431/emerald> |
| en | <https://www.getapp.com/customer-management-software/a/emerald/> |
| en-AE | <https://www.getapp.ae/software/128431/emerald> |
| en-AU | <https://www.getapp.com.au/software/128431/emerald> |
| en-CA | <https://www.getapp.ca/software/128431/emerald> |
| en-GB | <https://www.getapp.co.uk/software/128431/emerald> |
| en-IE | <https://www.getapp.ie/software/128431/emerald> |
| en-NZ | <https://www.getapp.co.nz/software/128431/emerald> |
| en-SG | <https://www.getapp.sg/software/128431/emerald> |
| en-ZA | <https://www.getapp.za.com/software/128431/emerald> |
| es | <https://www.getapp.es/software/128431/emerald> |
| es-CL | <https://www.getapp.cl/software/128431/emerald> |
| es-CO | <https://www.getapp.com.co/software/128431/emerald> |
| es-MX | <https://www.getapp.com.mx/software/128431/emerald> |
| fr | <https://www.getapp.fr/software/128431/emerald> |
| fr-BE | <https://fr.getapp.be/software/128431/emerald> |
| fr-CA | <https://fr.getapp.ca/software/128431/emerald> |
| nl | <https://www.getapp.nl/software/128431/emerald> |
| nl-BE | <https://www.getapp.be/software/128431/emerald> |
| pt | <https://www.getapp.com.br/software/128431/emerald> |
| pt-PT | <https://www.getapp.pt/software/128431/emerald> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.sg/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Emerald","description":"Emerald is a cloud-based customer relationship management (CRM) solution designed to help businesses within the tourism industry manage the entire customer lifecycle, from initial contact to bookings, segmentation, feedback, and follow-ups. The platform comes with a centralized database, which allows organizations to add, remove, or modify customer data for future reference.\n\nEmerald includes a data enrichment functionality, which automatically classifies customers, updates characteristics and creates profiles based on booking behavior. The solution offers a host of features such as search capabilities, customizable filters, multiple marketing campaigns, role-based access, customer history, and more. The system lets managers create custom questionnaires for client satisfaction surveys and feedback. The complaint management module enables users to create, as well as track, complaints.\n\nThe duplicate management module within Emerald assists enterprises with searching and merging duplicate records across contact history, bookings, complaints, and brochure orders. Plus, it supports integration with various social media networks and third-party systems such as Microsoft Outlook and Salesforce.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/efa9125d-1686-4c51-9f05-c7a928d7b44e.png","url":"https://www.getapp.sg/software/128431/emerald","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/128431/emerald#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"offers":{"price":"500","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Emerald","position":3,"item":"/software/128431/emerald","@type":"ListItem"}],"@id":"https://www.getapp.sg/software/128431/emerald#breadcrumblist"}]}
</script>
