--- description: If you're in a hunt for the best solution for your business, learn what Generations Homecare System has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Generations Homecare System Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Home Health Care Software](/directory/61/home-health-care/software) > [Generations Homecare System](/software/129523/generations-homecare-system) # Generations Homecare System Canonical: https://www.getapp.sg/software/129523/generations-homecare-system Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/129523/generations-homecare-system?page=2) > The mobile app from Generations Homecare System is a HIPAA compliant solution built to help businesses in the homecare industry automate processes related to billing, payroll, scheduling, Electronic Visit Verification and more. Designed for Medicaid and private duty homecare agencies. > > Verdict: Rated **4.3/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Generations Homecare System \- Accurate GPS verification: proprietary in-app mapping makes it possible for caregivers to check in for each visit - Integrated Google Maps for maximum efficiency across the entire care team: Google Maps integration provides turn-by-turn directions and best routes between referral sources - Accurate billing and payroll: schedules are automatically confirmed via Visit Verification resulting in accurate billing and payroll exports - Real-time visit verification: accurate visit verification ensures quality of care for your clients and accurate billing and reporting - The Call Center: conveniently track all communication with clients, caregivers, referral sources and more - Secure Messaging: a secure in-app communication channel for the entire care team - HIPAA compliant with top-rated security: security features include touch ID/face ID and automatic logouts - Caregiver shift request: quickly fill available shifts by allowing caregivers to request shifts via their mobile app - Electronic signature: caregivers and clients can electronically sign for care delivered on a daily or weekly basis - Wellness tracking, wound charting, care notes, visit notes and more ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 19 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Integrated Database Systems - **Location**: Mount Pleasant, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$330.00 - **Pricing model**: Other - **Pricing Details**: Generations Standard Software and Service Package, includes 3 user licenses: $330 per month. Add on Electronic Visit Verification for $27.50 per month, with additional fees per check-in and check-out. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Automated Scheduling - Billing & Invoicing - Care Plan Management - Caregiver Management - Charting - Client Management - Compliance Management - Customizable Reports - Electronic Signature - GPS - HIPAA Compliant - Mobile Access - Mobile Alerts - Monitoring - Patient Records Management - Payroll Management - Real-Time Reporting - Reporting & Statistics - Scheduling ## Integrations (4 total) - ADP HR Assist - Google Maps - Paychex Flex - QuickBooks Online Advanced ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Home Health Care Software](https://www.getapp.sg/directory/61/home-health-care/software) ## Related Categories - [Home Health Care Software](https://www.getapp.sg/directory/61/home-health-care/software) - [Home Care Software](https://www.getapp.sg/directory/717/home-care/software) ## Alternatives 1. [GEOH](https://www.getapp.sg/software/2080153/geoh) — 4.9/5 (148 reviews) 2. [eRSP](https://www.getapp.sg/software/2067747/ersp) — 4.2/5 (99 reviews) 3. [AxisCare](https://www.getapp.sg/software/104545/axiscare-software) — 4.6/5 (729 reviews) 4. [CareSmartz360](https://www.getapp.sg/software/141759/caresmartz360) — 4.8/5 (181 reviews) 5. [ShiftCare](https://www.getapp.sg/software/2050072/shiftcare) — 4.6/5 (144 reviews) ## Reviews ### "Streamline your scheduling" — 5.0/5 > **Verified Reviewer** | *17 April 2019* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Generations has helped us streamline on scheduling of our nonmedical homecare aides. The software is easy to use and has artificial intelligence to suggest what caregivers might be available for open clients. It reduces an agency's potential fraud risk because of the telephony (EVV) system. There is an app as well that caregivers can logon to submit notes about their visit. I highly recommend it. > > **Cons**: No real cons. The app can be buggy and will kick you off. ----- ### "Returned Customer" — 5.0/5 > **Kacie** | *22 September 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: After using Generations for 2 years, my small business began to rapidly grow and I felt the need to shop for another platform that had more features. After 8 months of using a competitor, Generations now has the capabilities I was needing and I am back and happier than ever. The customer service is without a doubt some of the best in the industry. I am never on hold and my questions or always answered that day. Implementation was seamless and there isn't a lot of backend setup. My field staff is also pleased with the transition as it is very user friendly. > > **Cons**: Some state DOL's mandate accrued sick leave for employees. I currently need to use a separate platform to track accrued hours, I would love to see this built into Generations. > > Overall experience with Generations is amazing. They are always open to suggestions that they can bring to their developers. I am excited to continue to grow my company alongside Generations. ----- ### "Frequently does not work" — 1.0/5 > **Patricia-Lee** | *16 December 2019* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: The ease of use when it works, the multitude of access you can have to reports. However, when it is down and you are used to using the different facets of the software it can cause utter chaos in the scheduling, payroll and billing department all at once. > > **Cons**: It frequently does not work. It disconnects from the internet. The telephony does not use the GPS as advertised. The billing is incorrect when it flows over to payroll. We have called numerous times to address this issue and we are told that there is a glitch in the software although they do not compensate for the monthly billing of over $600.00 when i9t is down for a month at a time. ----- ### "Charting on the go\!" — 5.0/5 > **Kisha** | *21 May 2021* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: This software is user friendly\! Charting and keeping track can be hard, so having a software that is user friendly, makes all the difference. > > **Cons**: Now even tho this software was user friendly, it still could use some updates. Making things more simple, to the point, and easy to be done quickly. > > Overall I found this software more convenient and less time consuming than some I have previously used, so thumbs up from me. ----- ### "User of 10+ Years" — 5.0/5 > **Sean** | *12 February 2023* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Ease of use and very user friendly. Also having access to export to Quickbooks and the EDI process of submitting claims to Medicaid is extremely simple and fast\! > > **Cons**: Glitches here and there when a new update is rolled out. > > We've explored other software companies and continue coming back to Generations. We've been using this software for 10+ years and I couldn't imagine using any other software or working with another company. When I have a question or a problem, I'm able to speak with someone right away and if there's a serious issue, I'm even able to speak with the \[sensitive content hidden\] directly to get my concerns addressed immediately. I'd highly recommend this company\! ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/129523/generations-homecare-system?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/129523/generations-homecare-system) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data