Kandji

Apple device management (MDM) for macOS, iOS, iPadOS, tvOS

About Kandji

Kandji is an MDM solution for IT teams at businesses that run on Apple.

We work with Apple Business Manager to automate device deployment so new employees can use pre-configured devices right out of the box.

The only MDM with a pre-built library of 150+ automations, take advantage of features like automated patching, compliance templates, and the industry's first macOS agent that auto-remediates, even when devices are offline.

Save time with 1-click configurations for Mac, iPhone, iPad, and Apple TV.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Kandji

- Zero-touch deployment: Kandji works with Apple Business Manager, formerly the Device Enrollment Program (DEP), to automate device deployment so your employees can use their devices right out of the box without a visit to IT.

- Application management: Save time with automated patching by choosing from Kandji’s library of Auto Apps. You can also sync App Store apps from Apple Business Manager, upload and deploy custom apps, or even block unwanted software.

- Limitless configurations: Choose from the largest library of configuration settings to customize the way your organization uses everything from Wi-Fi profiles to email accounts to custom scripts.

- One-click compliance: With Kandji, compliance is never an afterthought. As the only MDM with a pre-built library of security controls (over 150 and growing), Kandji includes the industry’s first macOS compliance framework that automatically enforces and remediates issues, even when your devices are offline.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, Germany, France, United Kingdom , Ireland, United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Kandji Software - 1
Kandji Software - Automated deployment (DEP)
Kandji Software - App Store & custom apps, automated patching
Kandji Software - 150+ pre-built controls
Kandji Software - Managed macOS upgrades
Kandji Software - 1-click compliance templates
View 8 more
Kandji video
Kandji video
Kandji Software - 1
Kandji Software - Automated deployment (DEP)
Kandji Software - App Store & custom apps, automated patching
Kandji Software - 150+ pre-built controls
Kandji Software - Managed macOS upgrades
Kandji Software - 1-click compliance templates

Features

Total features of Kandji: 58

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • App Management
  • Application Management
  • Application Security
  • Approval Process Control
  • Asset Tracking
  • Automatic Patch Deployment
  • Automatic Scans
  • Automatic User/Device Recognition
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Customization
  • Data Management
  • Data Security
  • Deployment Management
  • Device Management
  • Encryption
  • Endpoint Management
  • Enrollments/Onboarding
  • IT Asset Management
  • IT Reporting
  • Inventory Management
  • Issue Auditing
  • Maintenance Management
  • Mobile Access
  • Mobile Device Management
  • Multiple User Accounts
  • Offline Access
  • Patch Management
  • Policy Management
  • Process/Workflow Automation
  • Procurement Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Alerts
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting/Analytics
  • Secure Login
  • Security Auditing
  • Security Management
  • Self Service Portal
  • Software Management
  • Status Tracking
  • Synchronization Scheduling
  • Third Party Integrations
  • Threat Intelligence
  • Usage Tracking/Analytics
  • User Management
  • Vulnerability Scanning
  • Workflow Management

Alternatives

Cisco Meraki

4.5
#1 Alternative to Kandji
Cisco Meraki offers the only solution that provides unified management of mobile devices, Macs, PCs, and the entire...

Fleetsmith

4.6
#2 Alternative to Kandji
Fleetsmith is a cloud-based mobile device management solution designed to help small to midsize enterprises automate...

Jamf Pro

4.7
#3 Alternative to Kandji
Jamf Pro is a comprehensive mobile device management tool for IT pros to manage, deploy and secure their Macs, iPads,...

Hexnode UEM

4.7
#4 Alternative to Kandji
Hexnode MDM is an enterprise-level unified endpoint management solution for managing BYOD , apps, devices and security.

Reviews

Overall rating

4.9 /5
(71)
Value for Money
4.8/5
Features
4.6/5
Ease of Use
4.9/5
Customer Support
4.9/5

Already have Kandji?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 71
Jason
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best Mac management solution

Reviewed on 07/07/2020

I have a fleet of 35 Macs used by developers, designers, QA and administrative staff at our custom...

I have a fleet of 35 Macs used by developers, designers, QA and administrative staff at our custom software development company. My users are very savvy and self-supporting, but we needed to be able to certify to our clients that our endpoints were secure: storage encryption enabled, software up-to-date, and common vectors for attacks closed up. Kandji lets me enforce and monitor those things and many other best practices that save us from downtime, which costs billable hours. Their support has been phenomenal, even going so far as to give me recommendations when I ask about their experiences with antivirus, Wi-Fi management, and the like.

Pros

I love their common-sense approach to everything. Their solutions feel less hacky than other providers I tried and they seem to be very in-tune with Apple. They clearly spent a decade or more managing Macs the hard way so they know how to make it easy for me, an operations person who wears many hats.

Cons

I just have one feature request, and that's for Blueprints to be able to inherit from one another. Right now all you can do is copy. They're considering implementing it, which I imagine isn't trivial.

Alternatives Considered

Hexnode UEM, Cisco Meraki, Jamf Pro, Fleetsmith and SimpleMDM

Reasons for Choosing Kandji

Rippling's hardware management was too simple and too brittle. We weren't using Rippling's payroll or HR functions, so it made sense to switch to a solution tailor-made for Mac management.

Switched From

Rippling

Reasons for Switching to Kandji

During my free trial, everything just made sense, the help documentation was thorough, and when it wasn't sufficient, support staff were extremely helpful and stuck with me until I had a solution.
Manuela
Overall rating
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Kandji - Making Mac Device Management Easy!

Reviewed on 28/07/2022

I've had a really amazing experience. I actually reached out to Kandji about 6 months before I...

I've had a really amazing experience. I actually reached out to Kandji about 6 months before I purchased the product as I was building the business case and my Sales Support Member was checking in with in the right increments, when I finally did pull the trigger he didn't even mention how long it took me to purchase (I also 90% of the time responded to his emails and updated him on whats going on). I went on the trail and had calls with sales and a support engineer to answer any questions I wasn't able to find answers for, look at my space and give me feedback and suggestions. I would recommend coming to those meetings prepared so you can get the most out them. With in a month the space was set up and I had a warm hand off to my Customer Success Manager, we had a call and they also looked at my space and when I asked "Now how would you suggest I get 200 people to enrol this on their machines" they shared how other customers do this and I felt really set up. I get regular check ins from my CSM, and the support team continues to be a great help. 5 Star review.

Pros

I love how easy it is to use and understand. To make changes is a breeze and their support team is TOP NOTCH. I've always gotten quick, personable & knowledgeable support. I like that the software is similar in how you would use as Mac - very intuitive and the interface is so beautifully simplistic.

Cons

There isn't anything that really bothers me. I've had some challenges for sure, but when I reach out to support they always find the answer, even if they don't have the answer in the chat they get back to me via email in a reasonable amount of time based on the urgency of the issue.

Reasons for Switching to Kandji

Looking at the other managers, I found their interface to have "outdated" language. What I mean is you know when you have a multipul choice quiz, and the answers/ questions are phrased in way that is meant to confuse that - thats what I mean about "outdated" language. IT doesn't need to be complicated, and we should be able to move with the times and make the language simple for everyone to be able to understand. Navigating Kanji was also the easiest - just the right amount of menus. When I think about expanding IT, I'm confident I can hire someone who has NO experience using a device manager and they will be able to lean Kandji very quickly.
Matthew
Overall rating
  • Industry: Biotechnology
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Kandji over other Apple MDM's; a definite win

Reviewed on 05/10/2022

We moved from Cisco Meraki to this product after evaluating all items on the market and found the...

We moved from Cisco Meraki to this product after evaluating all items on the market and found the support, ease of use and technical expertise far superior. We are constantly making improvements to our zero touch environment as well as protecting assets we currently own.

Pros

Support, granularity of blueprints and the ability to add software as we see fit

Cons

Cost (but you get what you pay for). I know its cliché but we really love the product itself.

Chris
Overall rating
  • Industry: Investment Management
  • Company size: 501-1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Kandji

Reviewed on 29/07/2022

Pros

Like the automatic patching features, but the ability to enforce updates sooner, such as immediately when it comes to security patches would be great.

Cons

Cannot deploy specific software for 1-10 users without having to create an entire new blueprint and this can get out of control very quickly.

Thomas
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hiro Systems Kandji Review

Reviewed on 30/08/2022

Kandji is solving problems for me twofold.

Administrator Side:
On the administrator side of...

Kandji is solving problems for me twofold.

Administrator Side:
On the administrator side of things, as a previous user of Jamf, AirWatch, and Mosyle-- they're just terrible. You need to do a lot of research, have someone walk you through them whose done it before and at the very worst, spend time getting certified. In IT, we don't have a lot of time to spend and to spend that having to deeply learn/understand a platform to get it to do what we need is just not as acceptable in todays fast moving world. I was able to experience a Kandji Demo, and then literally after the demo build out my MDM solution in less than 30 minutes using the Library and Blueprint features in Kandji. I was absolutely in disbelief, I couldn't stop thinking that I somehow screwed something up because it was too fast. I set up an instance, built it out, fine-tuned it, and was up and testing deployment on my test computer in less than an hour. And like I mentioned before, whenever I was curious about something, I found the support articles in their knowledge base and even leveraged their live support for some securty questions.

End-User Side:
On the end-user side, it just WORKS. And it's absolutely beautiful. Having a seamless and aesthetically pleasing experience is not something that tends to happen often. The user interface and the way that Kandji facilitates the no-touch deployment with Liftoff is absolutely insane. Everyone has a SelfService portal, but with auto-remediation-- Kandji

Pros

The Kandji Team has made it incredibly easy to learn about, test, and deploy a complete MDM solution for Apple products. My absolute favorite part is the immense support that they provide in the form of their Knowledge Base support articles, and their amazing Live Chat support.

As if setting up Kandji wasn't easy already, when you do need a resource, their knowledge base is impeccable and easy to navigate through to find answers. And on the rare occasion that I couldn't find a support article, I was able to chat with a support person via Live Chat right away.

It all just seemed too good to be true, but it was in fact true all along. Kandji is here to deliver.

Cons

I honestly have not experienced a downside to Kandji, or at least as of yet. This is one of the primary reasons why I love the platform/solution so much and have even recommended it to my other friends who also work in the IT industry as environment administrators for Mac fleets.

If I had to nitpick something, it would be that they don't offer their amazing solution and platform for Windows computers. Hopefully one day Kandji can revamp and breathe life into Windows MDM as they did in the Apple Devices space.

Showing 5 reviews of 71 Read all reviews

Kandji FAQs

Below are some frequently asked questions for Kandji.

Kandji offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Kandji offers custom pricing based on plan type and number of users managed. For additional information, please request a custom quote from Kandji directly.

Kandji has the following typical customers:

11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Kandji supports the following languages:

English

Kandji supports the following devices:

iPhone (Mobile), iPad (Mobile)

Kandji integrates with the following applications:

Google Workspace, Microsoft 365, Slack, User.com

Kandji offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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