--- description: If you're in a hunt for the best solution for your business, learn what Userbrain has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Userbrain Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [User Experience (UX) Tools](/directory/1287/ux/software) > [Userbrain](/software/130543/userbrain) # Userbrain Canonical: https://www.getapp.sg/software/130543/userbrain Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/130543/userbrain?page=2) > Userbrain is a cloud-based usability testing platform, which helps businesses measure and validate customer experiences with websites or products through continuous feedback. Key features include issue tracking, tagging, access control, audience targeting, task management, and status tracking. > > Verdict: Rated **4.2/5** by 88 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 88 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Userbrain - **Location**: Graz, Austria - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: • Free Plan • Subscription: starting at $49/mo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German, Spanish - **Available Countries**: Australia, Austria, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - A/B Testing - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Annotations - Audience Targeting - Behavior Tracking - Benchmarking - Collaboration Tools - Commenting/Notes - Conversion Rate Optimization - Customer Experience Management - Customer Segmentation - Customizable Fields - Customizable Questions - Customizable Reports - Customizable Templates - Data Import/Export - Demographic Data - Drag & Drop ## Integrations (1 total) - Google Analytics 360 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [User Experience (UX) Tools](https://www.getapp.sg/directory/1287/ux/software) ## Related Categories - [User Experience (UX) Tools](https://www.getapp.sg/directory/1287/ux/software) - [User Testing Software](https://www.getapp.sg/directory/2075/user-testing/software) ## Alternatives 1. [UserWay Accessibility Widget](https://www.getapp.sg/software/2049830/userway) — 4.9/5 (328 reviews) 2. [Adobe XD](https://www.getapp.sg/software/2035423/adobe-xd) — 4.5/5 (1087 reviews) 3. [Lyssna](https://www.getapp.sg/software/2041995/usabilityhub-1) — 4.6/5 (86 reviews) 4. [Dovetail](https://www.getapp.sg/software/128343/dovetail-app) — 4.6/5 (97 reviews) 5. [Hotjar](https://www.getapp.sg/software/101789/hotjar) — 4.6/5 (539 reviews) ## Reviews ### "Way cheaper than the competition" — 5.0/5 > **Joe** | *24 October 2019* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: The price. Other providers are charging way more for the same exact service. > > **Cons**: Takes a little longer to get all your tasks filled, but worth the extra wait. ----- ### "Value for money on demand user-testing" — 4.0/5 > **Christopher** | *22 November 2021* | Higher Education | Recommendation rating: 8.0/10 > > **Pros**: The cost of this software and the on-demand nature attracted me to this service. So far I am impressed, Userbrain has become an essential tool for my UX process. Compared to other options (usertesting.com and trymyui) it's incredible value for quickly validating User Interfaces and gathering feedback. They offer great support as well, and if the service is not meeting my needs it's on the roadmap or has a workaround. > > **Cons**: Lack of some audience targeting tools such as employment status or targeting students for user-tests and including more countries in a panel of testers. They also currently only offer an iphone app which limits tests to apple users on mobile. I believe all of these issues are on the development roadmap. > > Userbrain has met a need to support regular user-testing in my organisation when lead time on projects did not support user recruitment, screening and testing cycle. It allows smaller UX teams to validate and iterate quickly without impacting other teams and been seen as an obstacle to development. Userbrain really has made an impact in my process and I look forward to more development of the platform. ----- ### "Over elaborate testers with not much value" — 3.0/5 > **Patty** | *9 December 2019* | Retail | Recommendation rating: 7.0/10 > > **Pros**: The guidance of the question ideas and tips. I can use these skills outside of this product too. > > **Cons**: The testers. While it is nice to have people who do not have the understanding of our products, the people who test are not really insightful when they elaborate on every little item on the site. I have had people click outside of the user test links and end up not being able to get where they are needed. It became work with not a lot of quality feedback. > > The price being low is what prompted me to have the ability to bring this product in house. Once we did, the unmoderated testing was work to get everything setup and in return, not a lot of usable feedback. ----- ### "Extremely useful tool" — 4.0/5 > **Matthew** | *18 January 2022* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: We use Userbrain when building or redesigning a new section of our website. Having users explore and give their honest feedback during this helps us to catch flaws in our user experience and user journeys which is a great benefit to our clients. > > **Cons**: The only con I can think of is that the users testing our site aren't in the same mindset as our primary audience (people seeking debt help / wanting to donate) so the content doesn't have the same impact and can affect their experience on the website > > I find it to be a super useful and effective tool when testing user experience on our site and would highly recommend it in the future ----- ### "Great tool for unmoderated usability testing." — 5.0/5 > **Abigail** | *22 November 2021* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Super easy to get up and running. The quality of the videos are great. Customers are able to easily download the chrome extension. > > **Cons**: You have to go into each session individually to get the results, it would be nice to have a dashboard. Some participants have a hard time finding the chrome extension to get their tasks. It would be great if there was like an onboarding for participants that just downloaded the chrome extension so that I don't have to do that in my prototype. > > Really great, support has always gotten back to me quickly and the billing/pricing has been awesome. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/130543/userbrain?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/130543/userbrain) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data