--- description: If you're in a hunt for the best solution for your business, learn what ECP has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ECP Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Assisted Living Software](/directory/891/assisted-living/software) > [ECP](/software/131351/ecp) # ECP Canonical: https://www.getapp.sg/software/131351/ecp Page: 1 / 7\ Next: [Next page](https://www.getapp.sg/software/131351/ecp?page=2) > ECP is an assisted living software designed for senior living communities and long-term care facilities. The platform includes electronic medication administration records, electronic health records with automated care plan generation, customer relationship management for lead capture, billing functionality, and move-in tracking tools. The software integrates with pharmacy partners and offers reporting capabilities for compliance management. > > Verdict: Rated **4.7/5** by 152 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ECP Streamlines the entire resident journey by managing workflows from initial prospecting and move-in to clinical care and billing within a single platform Reduces medication errors and enhances oversight through integrated electronic medication administration and pharmacy connections Simplifies charting and care planning, supporting better outcomes and improved quality of life for residents Captures leads and supports occupancy growth with built-in customer relationship management tools Ensures accurate, real-time billing by automatically linking clinical services to financial processes ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 152 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Extended Care Professional - **Location**: East Troy, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact ECP for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Planning - Activity Tracking - Admissions Management - Alerts/Escalation - Alerts/Notifications - Appointment Management - Assessment Management - Billing & Invoicing - CNA Tracking - CRM - Calendar Management - Campaign Management - Care Plan Management - Charting - Client Management - Clinical Care - Communication Management ## Integrations (60 total) - Accushield - Aline - Aline - Amazon QuickSight - Axys - Axys - BestRx - Bill - Carefeed - Conduit - DRX - Datascan Pharmacy Software - Direct - Domo - FSI Pharmacy Management System ... and 45 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Assisted Living Software](https://www.getapp.sg/directory/891/assisted-living/software) ## Related Categories - [Assisted Living Software](https://www.getapp.sg/directory/891/assisted-living/software) - [Electronic Medical Records Software](https://www.getapp.sg/directory/56/electronic-medical-records/software) - [Healthcare CRM Software](https://www.getapp.sg/directory/937/healthcare-crm/software) - [Medical Billing Software](https://www.getapp.sg/directory/64/medical-billing/software) - [Pharmacy Software](https://www.getapp.sg/directory/755/pharmacy/software) ## Alternatives 1. [Senior Living Core Platform](https://www.getapp.sg/software/2029187/senior-living-core-platform) — 4.7/5 (63 reviews) 2. [Eldermark](https://www.getapp.sg/software/2058139/eldermark) — 4.6/5 (37 reviews) 3. [Therap](https://www.getapp.sg/software/2080152/therap) — 4.7/5 (77 reviews) 4. [ShiftCare](https://www.getapp.sg/software/2050072/shiftcare) — 4.6/5 (144 reviews) 5. [Carepatron](https://www.getapp.sg/software/2048864/carepatron) — 4.4/5 (844 reviews) ## Reviews ### "Customer Review" — 4.0/5 > **Jennifer** | *27 August 2025* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: Ease of use with the MAR. I also like how easy it is to complete the care plan assessment to turn those into daily tasks for the residents. > > **Cons**: Inability to customize for our population. I would also like to see as meds are completed for each med pass that the resident is greyed out showing that their meds are completed for that med pass time. > > Over all, it has been good. Customer support is always as helpful as they are able to be and is always willing to take suggestions to their team. ----- ### "Director/Owner" — 4.0/5 > **Stephanie** | *27 August 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The customer service help line is ALWAYS patient, friendly, and courteous. They take the time to help you get it right, and if they can’t, they follow up promptly with someone who can. Truly dependable support\! > > **Cons**: It isn’t easy to scan in several documents and organize files efficiently. Ideally, if it would function more like Outlook or SharePoint, where you can move multiple files at once it would make digital filing with ECP much easier. > > ECP is a great platform\! Overall, I would rate it a 4.5 out of 5. With a little fine-tuning, it would easily be a 5. The main areas for improvement are the small print within tenant files, the challenges with controlled count parameters during staffing shortages, and the filing process, which can feel like a chore. That said, the customer service is excellent, and the system is very user-friendly for everyday use. ----- ### "A Bargain Product" — 3.0/5 > **Cecilia** | *3 November 2023* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: It is easy to set up users. Other features are ok > > **Cons**: It is not as robust as other products I've used. > > It is ok, but a more robust program with more intuitive charting would be better. It is hard to locate information or find the correct place to document in some cases. ----- ### "Terrific customer support" — 5.0/5 > **Elaine** | *15 December 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Other than regular daily use, I had to email support for a password issue and the support person \[sensitive content hidden\], responded very promptly with easy to understand instructions. She also followed up with an email to be sure everything worked out for me. > > **Cons**: I don't really have anything I don't like about it. The only thing that I didn't know that causes a minor issue is that the med list that prints with the face sheet does NOT include treatments. > > Very positive. Easy for med techs to learn. Easy to check for undocumented meds. This is one of the hardest things for me to control on a daily basis. The problem isn't the system, its the users. ----- ### "Love ECP\!\!" — 5.0/5 > **Tom** | *22 August 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: ECP is very user-friendly and if support is ever needed; they are quick to assist. Care plans for residents and medication management features are easy to use as well. We started using the CRM portal recently and are enjoying getting to use that as well. > > **Cons**: I really cannot think of any cons to ECP or things that I like least. The flexibility of the platform and ability to manipulate things is helpful, but for some people there is a longer learning curve due to everything ECP can do. > > It has been a great partnership between us and ECP; no complaints and we are happy to use ECP as our EHR, EMAR and CRM platform\! ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.sg/software/131351/ecp?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/131351/ecp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data