---
description: If you're in a hunt for the best solution for your business, learn what ECP has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ECP Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Assisted Living Software](/directory/891/assisted-living/software) > [ECP](/software/131351/ecp)

# ECP

Canonical: https://www.getapp.sg/software/131351/ecp

Page: 1 / 8\
Next: [Next page](https://www.getapp.sg/software/131351/ecp?page=2)

> ECP is an assisted living software designed for senior living communities and long-term care facilities. The platform includes electronic medication administration records, electronic health records with automated care plan generation, customer relationship management for lead capture, billing functionality, and move-in tracking tools. The software integrates with pharmacy partners and offers reporting capabilities for compliance management.
> 
> Verdict: Rated **4.6/5** by 171 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of ECP

Streamlines the entire resident journey by managing workflows from initial prospecting and move-in to clinical care and billing within a single platform&#10;Reduces medication errors and enhances oversight through integrated electronic medication administration and pharmacy connections&#10;Simplifies charting and care planning, supporting better outcomes and improved quality of life for residents&#10;Captures leads and supports occupancy growth with built-in customer relationship management tools&#10;Ensures accurate, real-time billing by automatically linking clinical services to financial processes

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 171 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Extended Care Professional
- **Location**: East Troy, US
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Contact ECP for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Assessment Management
- Billing & Invoicing
- CNA Tracking
- CRM
- Calendar Management
- Campaign Management
- Care Plan Management
- Charting
- Client Management
- Clinical Care
- Communication Management

## Integrations (60 total)

- Accushield
- Aline
- Aline
- Amazon QuickSight
- Axys
- Axys
- BestRx
- Bill
- Carefeed
- Conduit
- DRX
- Datascan Pharmacy Software
- Direct
- Domo
- FSI Pharmacy Management System

... and 45 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Assisted Living Software](https://www.getapp.sg/directory/891/assisted-living/software)

## Related Categories

- [Assisted Living Software](https://www.getapp.sg/directory/891/assisted-living/software)
- [Electronic Medical Records Software](https://www.getapp.sg/directory/56/electronic-medical-records/software)
- [Healthcare CRM Software](https://www.getapp.sg/directory/937/healthcare-crm/software)
- [Medical Billing Software](https://www.getapp.sg/directory/64/medical-billing/software)
- [Pharmacy Software](https://www.getapp.sg/directory/755/pharmacy/software)

## Alternatives

1. [Senior Living Core Platform](https://www.getapp.sg/software/2029187/senior-living-core-platform) — 4.7/5 (63 reviews)
2. [Eldermark](https://www.getapp.sg/software/2058139/eldermark) — 4.6/5 (37 reviews)
3. [Therap](https://www.getapp.sg/software/2080152/therap) — 4.7/5 (93 reviews)
4. [Carepatron](https://www.getapp.sg/software/2048864/carepatron) — 4.4/5 (858 reviews)
5. [ShiftCare](https://www.getapp.sg/software/2050072/shiftcare) — 4.6/5 (145 reviews)

## Reviews

### "ECP definitely recommended" — 5.0/5

> **Toby** | *21 October 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: The value for the money is fantastic.  Customer support is top notch.   The ability to access ECP from anywhere is a huge bonus for my facility.
> 
> **Cons**: I wish the offline pharmacy integrated better, it seems to have been left behind.   There are a lot of features in the pharmacy portion that I wish we could take advantage of.  Unfortunately they do not work with our environment.
> 
> Overall I am very pleased with our selection of ECP.  The setup process went very smoothly.  We have very few minor issues, all of which were quickly resolved.

-----

### "ECP review" — 5.0/5

> **Cathy** | *25 August 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Personalized service and willingness to help create items/processes for our company. Someone always calls us to make sure we are satisfied.
> 
> **Cons**: Sometimes things are talked about and promised but not completed for a extended period of time. They are willing to talk about it but the issue can be on both ends at any time.
> 
> ECP has served us well over the years. We have a close relationship with them and can discuss our needs at the time.

-----

### "Learning ECP" — 5.0/5

> **Cynthia** | *22 April 2026* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Once I learned all the options it was very easy to use. All the information I can put in, I still keep learning a lot.
> 
> **Cons**: It was hard to learn all the options I had available for me use. I had to train myself, so it took a while.
> 
> So far, I'm enjoying it. I feel the more I learn the better I'll like it. It's starting to get a lot easier for me.

-----

### "Using ECP makes reporting so much easier\!" — 3.0/5

> **Danielle** | *25 August 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: The ability to personalize tasks, meds, and aide duties per patient, and the abilities to assign each task daily, weekly, monthly, and different periodical time slots.
> 
> **Cons**: system crashes and sign in issues, which can be daily, and sometimes multiple times daily.  there can be issues that last days, and impede clients ability to use the service in total.
> 
> i did like the password and login issues can be reset by facility admin, so there is virtually no wait, or company IT to get ahold of

-----

### "ECP Easy to use" — 5.0/5

> **Charlene** | *20 March 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: The ECP eMar system is easy to use.  First time users find it intuitive from the beginning. We appreciate the simplicity of producing Face Pages and Physcian order sheets.
> 
> **Cons**: Our pharmacy has more difficulty interfacing with ECP than other eMar systems.  It is not evident to us though.
> 
> We have stayed with ECP for a number of years because it is a reliable system and makes medication management simple.

-----

Page: 1 / 8\
Next: [Next page](https://www.getapp.sg/software/131351/ecp?page=2)

## Links

- [View on GetApp](https://www.getapp.sg/software/131351/ecp)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/131351/ecp> |
| de-AT | <https://www.getapp.at/software/131351/ecp> |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/ecp/> |
| en-AE | <https://www.getapp.ae/software/131351/ecp> |
| en-AU | <https://www.getapp.com.au/software/131351/ecp> |
| en-CA | <https://www.getapp.ca/software/131351/ecp> |
| en-GB | <https://www.getapp.co.uk/software/131351/ecp> |
| en-IE | <https://www.getapp.ie/software/131351/ecp> |
| en-NZ | <https://www.getapp.co.nz/software/131351/ecp> |
| en-SG | <https://www.getapp.sg/software/131351/ecp> |
| en-ZA | <https://www.getapp.za.com/software/131351/ecp> |
| es | <https://www.getapp.es/software/131351/ecp> |
| es-CL | <https://www.getapp.cl/software/131351/ecp> |
| es-CO | <https://www.getapp.com.co/software/131351/ecp> |
| es-MX | <https://www.getapp.com.mx/software/131351/ecp> |
| fr | <https://www.getapp.fr/software/131351/ecp> |
| fr-BE | <https://fr.getapp.be/software/131351/ecp> |
| fr-CA | <https://fr.getapp.ca/software/131351/ecp> |
| nl | <https://www.getapp.nl/software/131351/ecp> |
| nl-BE | <https://www.getapp.be/software/131351/ecp> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.sg/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"ECP","description":"ECP (Extended Care Professional) is a community management software platform designed for assisted living, senior living, memory care, independent living, intellectual and developmental disabilities facilities, and group homes. The platform offers an integrated workflow that spans the resident lifecycle, from initial prospect engagement through the admissions process, clinical documentation, and billing. The system serves multiple stakeholders within senior living communities, including owners and operators, directors and managers, nurses, caregivers, marketing professionals, and pharmacy partners. The platform is deployed across more than eight thousand communities in all fifty states and internationally.\n\nThe suite comprises five core modules within a unified interface. The electronic Medication Administration Record module reduces medication errors by facilitating med-passing workflows, tracking administration events, and providing oversight tools, with connectivity to eight hundred pharmacy partners for care coordination. The Electronic Health Record and Care Plans module enables completion of resident assessments, automatic generation of care plans and task lists, incident tracking, and comprehensive clinical documentation. The Customer Relationship Management module captures leads, supports relationship management, and tracks occupancy metrics to align marketing efforts with community goals. The Billing module translates clinical activities into billing records in real time, minimizing invoicing discrepancies and improving revenue capture. The Move-Ins module monitors each step from initial tour through move-in day, simplifying admissions processes and optimizing occupancy timelines.\n\nECP integrates with external partners and tools through application programming interfaces, existing connectors, and CSV data transfers. A developer portal supports third-party vendors in creating reliable data exchanges. The platform supports value-based care models by converting daily care activities into measurable outcomes that align with care partnership objectives. The platform includes a library of standard and state-specific custom reports to address compliance and operational reporting needs across diverse regulatory environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c52a7dc1-484e-4b90-a6b7-1642037e99f7.png","url":"https://www.getapp.sg/software/131351/ecp","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/131351/ecp#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":171},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Assisted Living Software","position":2,"item":"/directory/891/assisted-living/software","@type":"ListItem"},{"name":"ECP","position":3,"item":"/software/131351/ecp","@type":"ListItem"}],"@id":"https://www.getapp.sg/software/131351/ecp#breadcrumblist"}]}
</script>
