---
description: If you're in a hunt for the best solution for your business, learn what ECP has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ECP Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Assisted Living Software](/directory/891/assisted-living/software) > [ECP](/software/131351/ecp)

# ECP

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> ECP is the all-in-one platform purpose-built for assisted living communities. It connects eMAR, EHR, CRM, Move-Ins, Billing, and Insights in one system built on a single resident record. Trusted by 8,500+ communities across all 50 states. 100% US-based support.
> 
> Verdict: Rated **4.6/5** by 174 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ECP

Connects eMAR, EHR, CRM, Move-Ins, Billing, and Insights in one system built on a single resident record, eliminating duplicate data entry across clinical, sales, and financial teams
Pharmacy-initiated eMAR with 850+ pharmacy partners sends medication orders directly into the platform, reducing transcription errors at the source
Care plans auto-generate from assessments, keeping documentation consistent and reducing manual setup time for clinical staff
Billing charges capture automatically from clinical documentation, closing the loop between care delivery and revenue capture
Digital move-in workflow with e-signature and automated task assignments eliminates paper-heavy admissions and handoff gaps between sales and care teams
AI-powered medication safety tools identify potential errors before they occur across 8,500+ communities
60+ named technology integrations across pharmacy, workforce, resident engagement, dining, safety, and billing
100% US-based support and hands-on implementation for every customer

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 174 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Extended Care Professional
- **Location**: East Troy, US
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Contact ECP for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Assessment Management
- Billing & Invoicing
- CNA Tracking
- CRM
- Calendar Management
- Campaign Management
- Care Plan Management
- Charting
- Client Management
- Clinical Care
- Communication Management

## Integrations (60 total)

- Accushield
- Aline
- Aline
- Amazon QuickSight
- Axys
- Axys
- BestRx
- Bill
- Carefeed
- Conduit
- DRX
- Datascan Pharmacy Software
- Direct
- Domo
- FSI Pharmacy Management System

... and 45 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Assisted Living Software](https://www.getapp.sg/directory/891/assisted-living/software)

## Related Categories

- [Assisted Living Software](https://www.getapp.sg/directory/891/assisted-living/software)
- [Electronic Medical Records Software](https://www.getapp.sg/directory/56/electronic-medical-records/software)
- [Healthcare CRM Software](https://www.getapp.sg/directory/937/healthcare-crm/software)
- [Medical Billing Software](https://www.getapp.sg/directory/64/medical-billing/software)
- [Pharmacy Software](https://www.getapp.sg/directory/755/pharmacy/software)

## Alternatives

1. [PointClickCare EHR for Senior Living](https://www.getapp.sg/software/2029187/senior-living-core-platform) — 4.7/5 (63 reviews)
2. [Eldermark](https://www.getapp.sg/software/2058139/eldermark) — 4.6/5 (37 reviews)
3. [Therap](https://www.getapp.sg/software/2080152/therap) — 4.7/5 (93 reviews)
4. [Carepatron](https://www.getapp.sg/software/2048864/carepatron) — 4.4/5 (858 reviews)
5. [ShiftCare](https://www.getapp.sg/software/2050072/shiftcare) — 4.6/5 (145 reviews)

## Reviews

### "ECP review" — 5.0/5

> **Cathy** | *25 August 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Personalized service and willingness to help create items/processes for our company. Someone always calls us to make sure we are satisfied.
> 
> **Cons**: Sometimes things are talked about and promised but not completed for a extended period of time. They are willing to talk about it but the issue can be on both ends at any time.
> 
> ECP has served us well over the years. We have a close relationship with them and can discuss our needs at the time.

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### "ECP Review - Better Living RCF" — 4.0/5

> **Christopher** | *22 August 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: The system includes an integrated e-signature feature, making the approval and management of care plans more efficient and streamlined.
> 
> **Cons**: The platform currently lacks important functions such as bowel movement tracking and wound monitoring, which limits its ability to support comprehensive resident care documentation.
> 
> Overall, the system performs well and offers helpful customization options. While there is still room for improvement, the customer support team remains responsive, knowledgeable, and consistently helpful.

-----

### "ECP no easy" — 3.0/5

> **Angie** | *18 June 2023* | Medical Practice | Recommendation rating: 3.0/10
> 
> **Pros**: the cart set up screens. Easy to identify a resident.
> 
> **Cons**: To many ways to enter one entry. ie Treatment, daily task. Care plan, single care
> 
> I have used it for 4 years. I learn something new every day. Some good some bad.

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### "ECP experience" — 5.0/5

> **Jennifer** | *28 May 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: The ease in which the program works. It makes training others very easy. It is also good to have everything we need to do our jobs in one place.
> 
> **Cons**: Some of the reports that we need ECP does not have them. When we ask for a report to be added we get told they are working on it, but it never gets resolved.
> 
> More pros than cons. I love the ECP team and how easy it is to reach them with questions; I love how \[sensitive content hidden\]  has been on top of trainings and online trainings. He answers all our questions and really explains the processes, so it is understood.

-----

### "Great Program" — 4.0/5

> **Carla** | *25 August 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, great customer service, easy to train new employees on how to use the program.  As the person who entered most of the residents into our system, that was also really an easy process as well.
> 
> **Cons**: The med passing system is a little bit more difficult to use than our previous program.  The 2-steps for reordering meds, I wish there was way to turn that off, as well as the need to check in new meds/scripts into the system before they can be passed.
> 
> Overall I have had a great experience with ECP, \[sensitive content hidden\] the lady we worked with to set everything up was phenomenal and very helpful\!

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## Links

- [View on GetApp](https://www.getapp.sg/software/131351/ecp)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/131351/ecp> |
| de-AT | <https://www.getapp.at/software/131351/ecp> |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/ecp/> |
| en-AE | <https://www.getapp.ae/software/131351/ecp> |
| en-AU | <https://www.getapp.com.au/software/131351/ecp> |
| en-CA | <https://www.getapp.ca/software/131351/ecp> |
| en-GB | <https://www.getapp.co.uk/software/131351/ecp> |
| en-IE | <https://www.getapp.ie/software/131351/ecp> |
| en-NZ | <https://www.getapp.co.nz/software/131351/ecp> |
| en-SG | <https://www.getapp.sg/software/131351/ecp> |
| en-ZA | <https://www.getapp.za.com/software/131351/ecp> |
| es | <https://www.getapp.es/software/131351/ecp> |
| es-CL | <https://www.getapp.cl/software/131351/ecp> |
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| es-MX | <https://www.getapp.com.mx/software/131351/ecp> |
| fr | <https://www.getapp.fr/software/131351/ecp> |
| fr-BE | <https://fr.getapp.be/software/131351/ecp> |
| fr-CA | <https://fr.getapp.ca/software/131351/ecp> |
| nl | <https://www.getapp.nl/software/131351/ecp> |
| nl-BE | <https://www.getapp.be/software/131351/ecp> |

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