--- description: If you're in a hunt for the best solution for your business, learn what FieldEx has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: FieldEx Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Preventive Maintenance Software](/directory/1127/preventive-maintenance/software) > [FieldEx](/software/133131/custella) # FieldEx Canonical: https://www.getapp.sg/software/133131/custella Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/133131/custella?page=2) > FieldEx is FSM and CMMS software for teams that install, repair, and maintain equipment. Work orders enforce mandatory checklists, preventive maintenance plans run on time or usage, and a three-tier inventory system tracks spare parts. Every module can be relabeled to fit how you work. > > Verdict: Rated **4.5/5** by 27 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of FieldEx "1. Work orders that enforce themselves Mandatory task sequences and checklists mean a job cannot be marked complete until the required steps are actually done. A failed checklist question can automatically create and assign a follow-up work order on its own, so nothing found in the field gets lost. 2. Preventive maintenance that adapts Schedule maintenance by time, usage, or both, with multiple tiers on a single asset if it needs different levels of service. If a job runs overdue, FieldEx reschedules it automatically instead of leaving it open indefinitely. 3. A full picture of every asset Track parent and child components, a complete chronological service history, and live analytics like mean time between failures and mean time to repair, so you can see whether your maintenance plan is actually working. 4. Inventory you can trust A three-tier location structure, plus individual technician bins, gives you a full, auditable trail of every spare part from warehouse to technician to job. 5. Dispatch without a dedicated dispatcher Assign jobs manually, or let FieldEx distribute them round robin across a group, automatically skipping anyone who is on leave. 6. A mobile app built for the job site Technicians view job details, complete tasks and checklists, log parts used, capture photos and a signature, and generate a branded PDF document, all from the Android or iOS app, without returning to the office. 7. Self-service for your customers A branded customer portal lets clients check job status and equipment history, and submit new service requests, without picking up the phone. 8. Configurable to how you already work Rename any module, field, or picklist to match your own terminology. No coding, and no waiting on a vendor to make the change for you. 9. Built-in reporting and open integration Reporting covers work orders, parts usage, technician activity, and maintenance completion out of the box. A Power BI connector, REST API, and OAuth support connect FieldEx to the rest of your stack." ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 27 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: FieldEx - **Location**: Petaling Jaya, Malaysia - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Please contact FieldEx directly for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, German, Malay, Romanian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin and 202 more ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Audit Trail - Automated Scheduling - Barcode/Ticket Scanning - Barcoding/RFID - Calendar Management - Chatbot - Compliance Management - Contact Database - Contact Management - Contract/License Management - Customer History - Customizable Branding ## Integrations (4 total) - Calendly - Dynamics 365 Business Central - Google Calendar - Salesforce Sales Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Preventive Maintenance Software](https://www.getapp.sg/directory/1127/preventive-maintenance/software) ## Related Categories - [Preventive Maintenance Software](https://www.getapp.sg/directory/1127/preventive-maintenance/software) - [CMMS Software](https://www.getapp.sg/directory/131/cmms/software) - [Maintenance Management Software](https://www.getapp.sg/directory/327/maintenance-management/software) - [Field Service Management Software](https://www.getapp.sg/directory/255/field-service-management/software) ## Alternatives 1. [Jobber](https://www.getapp.sg/software/90723/jobber) — 4.6/5 (1475 reviews) 2. [FieldPulse](https://www.getapp.sg/software/105687/fieldpulse) — 4.6/5 (490 reviews) 3. [Connecteam](https://www.getapp.sg/software/105401/connecteam) — 4.6/5 (5308 reviews) 4. [Skimmer](https://www.getapp.sg/software/113919/skimmer) — 4.9/5 (231 reviews) 5. [Fracttal One](https://www.getapp.sg/software/111631/fracttal) — 4.6/5 (1785 reviews) ## Reviews ### "Excellent Customer Support Experience" — 5.0/5 > **Nor Amelia Suriati** | *15 August 2025* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated. > > **Cons**: The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs. > > Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges. ----- ### "A Solid Field Service Tool with Room to Improve on Flexibility" — 4.0/5 > **Verified Reviewer** | *30 January 2026* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases. > > **Cons**: Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians. > > Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution. ----- ### "Need serious improvements" — 1.0/5 > **Chiu Yan** | *6 August 2026* | Food Production | Recommendation rating: 3.0/10 > > **Pros**: Google Maps API works well with filling out the Task Location field Customer supports are rather quick and responsive > > **Cons**: Unintuitive user experience riddled with minor bugs Search bar does not support keyword-based search Unfriendly UI design, overview page is cluttered with tiny rows of data The ability to customize Action Taken / Resolution Code fields is still locked behind paywall Lack of offline functionality > > Slow and time-consuming for both technicians and task planners to work with FieldEx. Bogged with endless menus to click and forms to fill. ----- ### "FieldEx use over 1.5 years" — 5.0/5 > **Yannick** | *28 July 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: FieldEx's system is supported by an amazing team with a great sense of customer service. The platform is easy to use, reliable for maintenance management, and the mobile access lets our field staff update jobs on the go. The team also went the extra mile with customisation work tailored to our needs, which made a real difference. > > **Cons**: There's a slight learning curve at first, minor points overall and nothing that outweighs the benefits. > > Overall, a solid experience. FieldEx is reliable, easy to use, and backed by a support team that's genuinely responsive and willing to customise the platform to fit our needs. Good value for money and a real improvement to how we manage field operations. ----- ### "General Manager" — 5.0/5 > **Claudia** | *19 August 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The system is easy to navigate and user-friendly for both our internal team and technicians in the field. It provides efficient job tracking, helps us stay organized, makes asset management much easier, and with the recent mobile access update, it has become even more user-friendly. > > **Cons**: Overall, FieldEx has been very helpful, but there is still room for improvement in the overall UI/UX, with more flexible reporting and dashboard features and broader integration options that would make FieldEx even more powerful. > > It's reliable, and adaptable to our business needs. I would like to give credit to our account manager \[sensitive content hidden\] which has been very helpful and always willing to listen to our issues and going extra mile to propose solutions and product feature enhancements. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/133131/custella?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/133131/custella) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data