--- description: If you're in a hunt for the best solution for your business, learn what Trengo has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Trengo Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Trengo](/software/133443/trengo) # Trengo Canonical: https://www.getapp.sg/software/133443/trengo Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/133443/trengo?page=2) > Because customer Delight. Always. Wins. > > Verdict: Rated **4.1/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 26 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Trengo - **Location**: Utrecht, Netherlands - **Founded**: 2015 ## Commercial Context - **Starting Price**: €125.00 - **Pricing model**: Other - **Pricing Details**: Trengo is offered across four pricing plans, outlined below. A 14-day free trial is available and a discount is given for annual commitments. • Grow: €20 per agent per month billled monthly and €16 per agent per month billled annually • Scale: €33 per agent per month billled monthly and €27 per agent per month billled annually • Enterprise: €45 per agent per month billled monthly and €38 per agent per month billled annually - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Dutch, English, French, German, Indonesian, Italian, Russian, Spanish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Costa Rica, Croatia, Czechia, Denmark, Dominican Republic, Ecuador, Estonia, Finland, France, Germany, Greece, Greenland and 29 more ## Features - @mentions - AI Copilot - API - Alerts/Escalation - Alerts/Notifications - Automated Routing - Autoresponders - CRM - Call Center Management - Call Recording - Canned Responses - Chat/Messaging - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Customer Communication - Customer Database - Customer Engagement - Customer History ## Integrations (14 total) - Asana - Gmail - HubSpot CRM - Instagram - Mailchimp - Microsoft Outlook - Pipedrive - Shopify - Slack - Telegram - Trello - Twitter/X - WooCommerce - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software) ## Related Categories - [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software) - [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software) - [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software) - [Customer Engagement Software](https://www.getapp.sg/directory/650/customer-engagement/software) - [Customer Success Software](https://www.getapp.sg/directory/959/customer-success/software) ## Alternatives 1. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1753 reviews) 2. [Freshdesk](https://www.getapp.sg/software/10317/freshdesk) — 4.5/5 (3409 reviews) 3. [Salesforce Sales Cloud](https://www.getapp.sg/software/90378/salesforce) — 4.4/5 (18768 reviews) 4. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4072 reviews) 5. [LiveChat](https://www.getapp.sg/software/8385/livechat) — 4.6/5 (1715 reviews) ## Reviews ### "Very nice messaging app" — 5.0/5 > **Frits** | *27 January 2020* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: Useful messaging platform for all channels: Whatsapp, Facebook, SMS, Website chat, Telegram. > > **Cons**: They changed their pricing plan, with a half year for existing customers. > > Our clients are helped through various channels, served by Trengo ----- ### "Useful tool in organisations" — 4.0/5 > **Christ** | *21 April 2020* | Wholesale | Recommendation rating: 9.0/10 > > **Pros**: Integration of several communication channels > > **Cons**: Some useful utilities which you are used to in Outlook are not available in Trengo. But the advantages of Trengo compensate the lack of these utilities. Some proposals (with a big advantage for us and the use of Trengo) for a small amendment are not honoured yet > > Good, good support. ----- ### "Lots of potential but needs work" — 3.0/5 > **Josey** | *28 February 2025* | Hospitality | Recommendation rating: 3.0/10 > > **Pros**: Having all communications in one place (emails, Instagram messages, phone calls) > > **Cons**: That you can not have "draft" messages saved, that the calls sometimes drop > > Trengo has a lot of potential as a product but needs to fix some of the glitches and add more features such as having a "draft" section, and some bugs with the calls. The app is super helpful however it is slow and occasionally glitches as well. ----- ### "Great feature richt and easy to use software that saves time" — 5.0/5 > **Tim** | *22 April 2020* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: Everthing in one place with an interface that works like a charm and looks good too. > > **Cons**: Sometimes it is difficult to see the history of closed tickets that are opened again by a customer. > > Trengo saves us time, brings us closer to our customer and shortens response times. ----- ### "Was not a bad service" — 4.0/5 > **Ericka** | *19 May 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: It is very interesting because it is AI but also does have humans (US) using it for verification purposes. > > **Cons**: I feel like some times I do not get notifications for messages that are coming in. Some times I will have to go looking for messages. > > We liked it in the past but no longer use that service and are now trying a different service since the past 3 years. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/133443/trengo?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/133443/trengo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data