---
description: If you're in a hunt for the best solution for your business, learn what Infor HMS has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
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title: Infor HMS Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/81/hospitality-property-management/software) > [Infor HMS](/software/134167/infor-hms)

# Infor HMS

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> Infor HMS is a cloud-enabled hospitality management platform that helps hotels, resorts, and casinos streamline operations, manage reservations and guest services, and deliver exceptional guest experiences across single or multi-property environments.
> 
> Verdict: Rated **3.3/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Infor HMS

Centralized Property Management&#10;Manage front desk operations, room inventory, reservations, and guest profiles from a single unified system designed for complex hospitality environments.&#10;&#10;Multi-Property Operations&#10;Operate multiple hotels, resorts, or casino properties through one scalable platform with centralized data, reporting, and operational controls.&#10;&#10;Housekeeping \&amp; Task Automation&#10;Automate housekeeping schedules and service tasks to improve operational efficiency and ensure rooms and guest areas are serviced quickly and accurately.&#10;&#10;Mobile Guest \&amp; Staff Experiences&#10;Enable mobile check-in, digital key access, and staff mobility tools that streamline guest service while empowering employees to work efficiently from anywhere on property.&#10;&#10;Integrated Hospitality Ecosystem&#10;Connect with point-of-sale, revenue management, payments, and other hospitality applications to create a seamless technology environment.&#10;&#10;Analytics \&amp; Operational Insights&#10;Gain real-time visibility into property performance with reporting and analytics that help optimize operations, service delivery, and revenue.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.3/5** | 6 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 2.7/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Infor
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Per Feature
- **Pricing Details**: Infor HMS is available at $15/monthly (per room).
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, English, French, German, Italian, Korean, Polish, Spanish
- **Available Countries**: Australia, Brazil, Canada, China, Czechia, Italy, Poland, Singapore, South Africa, South Korea, Spain, Taiwan, United Kingdom, United States

## Features

- Accounting
- Activity Dashboard
- Analytics
- Availability Management
- Billing & Invoicing
- Booking Management
- Booking Notes
- Built-in Accounting
- CRM
- Calendar Management
- Catering Management
- Channel Management
- Communication Management
- Customer Database
- Customer History
- Customer Support
- Customizable Reports
- Data Import/Export
- Discount Management
- Employee Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hospitality Property Management Software](https://www.getapp.sg/directory/81/hospitality-property-management/software)

## Related Categories

- [Hospitality Property Management Software](https://www.getapp.sg/directory/81/hospitality-property-management/software)
- [Online Booking Software](https://www.getapp.sg/directory/83/reservation-online-booking/software)
- [Hotel Management Software](https://www.getapp.sg/directory/592/hotel-management/software)
- [Property Management Accounting Software](https://www.getapp.sg/directory/3611/property-management-accounting/software)
- [Commercial Property Management Software](https://www.getapp.sg/directory/2679/commercial-property-management/software)

## Alternatives

1. [Guesty](https://www.getapp.sg/software/112215/guesty) — 4.4/5 (465 reviews)
2. [WebRezPro](https://www.getapp.sg/software/104003/webrezpro) — 4.6/5 (211 reviews)
3. [RMS](https://www.getapp.sg/software/107249/rms-hotel) — 4.4/5 (412 reviews)
4. [Hotelogix](https://www.getapp.sg/software/90944/hotelogix) — 4.4/5 (251 reviews)
5. [GuestTracker](https://www.getapp.sg/software/2038539/guest-tracker) — 4.5/5 (12 reviews)

## Reviews

### "True Cloud PMS" — 5.0/5

> **Verified Reviewer** | *3 October 2018* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Infor HMS is a progress PMS solution, where new enhancements are released every quarter. Initially, our experience's were not great in 2016, as HMS was somewhat lacking in features. In 2018, we have integrated practically all our system's in Infor HMS, delivering best in Class functionality. &#10;&#10;Paperless check-in via IPad is the best product out there.&#10;Housekeeping Mobility, saves your business 12 thousand a year, as its included FOC\!&#10;New check-in app allow's you to provide VIP Check-in Expierence like no other\!
> 
> **Cons**: The new enhancement's do come in wave's, and mandatory. Takeup of new changes can be quite challenging to some.

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### "Satisfaction with INFOR HMS" — 5.0/5

> **Scott** | *12 May 2021* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The reports that are available are extremally helpful.  Training time with new employees has been greatly reduced.   This is the third PMS that we have had and by far the best.  Functionality and ease of use is amazing.
> 
> **Cons**: The lack of a Defense Travel Service Module.   It would be very helpful if we could message all in our system via e-mail.  We have new challenge that will affect all our out of state travelers.   The lack of rental car availability in Alaska will no doubt have an adverse impact on the majority of our customers.  Being able to send a PSA to all our inbound guest through INFOR would be very helpful.
> 
> Overall, we are very happy with the INFOR HMS.  The onsite training was top notch, the functionality and ease of use is amazing, and the reports that are available give us the ability to forecast and adjust as needed to maximize profitability.

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### "Terrible\!" — 1.0/5

> **Xin** | *23 April 2022* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing. This system single handling destroyed the hotel's staff morale. Only feature that is better is remote friendly, meaning you can log in at home and use it since it is web-based.
> 
> **Cons**: Everything. Our hotel "upgraded" our system from OPERA to Infor HMS. After 3 months of using Infor HMS, clearly OPERA is way more advance in their program. Infor HMS can improve on their billing screen, room assignment, finding guest reservations past/future, everything you can think of as it is NOT USER FREINDLY, you have to take multiple steps to do a single thing. It's basically an EXCEL Sheet someone created from their mother's basement.

-----

### "User Friendly\!" — 4.0/5

> **Abigail** | *11 February 2020* | Hospitality | Recommendation rating: 6.0/10
> 
> **Pros**: HMS is incredibly user-friendly. It is easy to navigate using the drop down menus, and its bright, bold pages make it easy to read. Everything is fairly straight forward.
> 
> **Cons**: I do not like the customer support options; often feels like phone tag and representatives can be hard to understand. HMS would also slow down somewhat regularly, causing a negative impact when we made reservations or checked people in, as we would be waiting a while for things to load.
> 
> I think its user friendly, but could use some change in its customer support features.

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### "HMS uploaded new features. Not too crazy about it." — 3.0/5

> **Marianna** | *12 February 2018* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: The drop menus are self explanatory. Functionality is easy to work the program . Easy to log into the system from different windows.
> 
> **Cons**: Not crazy about printing or separate folios. The screen does not show what you want to immediately print. And there is a long pause when printing.
> 
> It is easy system as opposed to other programs I have worked on. Also I can log into program from home, or other window options.

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## Links

- [View on GetApp](https://www.getapp.sg/software/134167/infor-hms)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hospitality-travel-software/a/infor-hms/> |
| en-AE | <https://www.getapp.ae/software/134167/infor-hms> |
| en-AU | <https://www.getapp.com.au/software/134167/infor-hms> |
| en-CA | <https://www.getapp.ca/software/134167/infor-hms> |
| en-GB | <https://www.getapp.co.uk/software/134167/infor-hms> |
| en-IE | <https://www.getapp.ie/software/134167/infor-hms> |
| en-NZ | <https://www.getapp.co.nz/software/134167/infor-hms> |
| en-SG | <https://www.getapp.sg/software/134167/infor-hms> |
| en-ZA | <https://www.getapp.za.com/software/134167/infor-hms> |
| fr | <https://www.getapp.fr/software/134167/infor-hms> |
| fr-BE | <https://fr.getapp.be/software/134167/infor-hms> |
| fr-CA | <https://fr.getapp.ca/software/134167/infor-hms> |

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