About Bigin by Zoho CRM

Bigin is a customer relationship management software designed to help small businesses manage sales pipelines, schedule follow-ups, and update customer records. It enables employees to capture and store prospect details including deals, emails, activities, tweets, and more in a centralized repository.

The application allows users to create and embed webforms into business websites to capture leads’ information. Users can also utilize the built-in telephony system to connect with prospects or customers and automatically update call records. With Bigin’s activity management module, employees can create tasks, schedule calls with customers, create events, and set up activity reminders. Other features of Bigin are workflow management, automated notifications, collaboration, data import, audit log, email templates, and more.

Bigin lets businesses connect with several third-party platforms such as G Suite, Microsoft Office 365, Twitter, Zapier, Zoho Flow, Zoho Desk, Zoho Meeting and Zoho Campaigns. It also allows managers to create predefined workflows to automate recurring tasks such as tracking deal progress and setting up email alerts.

Pricing starting from:

US$1.00/month

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Afghanistan, Albania, Algeria, American Samoa, Andorra and 223 others

Supported Languages

Arabic, Bulgarian, Chinese, Croatian, Czech and 20 others

Pricing starting from:

US$1.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Bigin by Zoho CRM Software - Bigin deals
Bigin by Zoho CRM Software - Bigin contacts
Bigin by Zoho CRM Software - Bigin dashboard
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Bigin by Zoho CRM video
Bigin by Zoho CRM Software - Bigin deals
Bigin by Zoho CRM Software - Bigin contacts
Bigin by Zoho CRM Software - Bigin dashboard

Features

Total features of Bigin by Zoho CRM: 92

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Management
  • Assignment Management
  • Billing & Invoicing
  • Business Card/Badge Scanning
  • CRM
  • Calendar Sync
  • Calendar/Reminder System
  • Call Logging
  • Campaign Management
  • Charting
  • Client Management
  • Client/Property Matching
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • File Sharing
  • For Healthcare
  • For Mac Devices
  • For Real Estate
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forms Management
  • HIPAA Compliant
  • Interaction Tracking
  • Kanban Board
  • Landing Pages/Web Forms
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • Leaderboards
  • Marketing Automation
  • Medical History Records
  • Mobile Access
  • Mobile App
  • Monitoring
  • Opportunity Management
  • Performance Metrics
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Process/Workflow Automation
  • Product Catalog
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Third-Party Integration
  • Web Forms
  • Workflow Management

Alternatives

Keap

4.1
#1 Alternative to Bigin by Zoho CRM
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Less Annoying CRM

4.8
#2 Alternative to Bigin by Zoho CRM
A simple customer relationship manager made for small businesses. Track leads, manage contact info, and never miss a...

Ontraport

4.2
#3 Alternative to Bigin by Zoho CRM
Ontraport helps businesses streamline sales, marketing, customer communication, and other operations on a unified...

Zendesk Suite

4.4
#4 Alternative to Bigin by Zoho CRM
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success,...

Reviews

Overall rating

4.6 /5
(298)
Value for Money
4.7/5
Features
4.4/5
Ease of Use
4.7/5
Customer Support
4.5/5

Already have Bigin by Zoho CRM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 298
Shridhar A
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best CRM

Reviewed on 11/05/2022

Pros

Zoom bigin is one of the best CRM for startup
Simple to use
Easy to understand

Cons

Dashboard configuration has difficulty in understanding and making it simple.

Vivek
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Small Business CRM. Highly Recommended

Reviewed on 30/07/2023

It is working great for my business. Sales funnel automation is going great.

It is working great for my business. Sales funnel automation is going great.

Pros

Easy to use, easy to implement, great lead & contact management.

Cons

Would like to see reduced limitations on records. They are charging for each attribute, like, records, workflows, templates etc.

Alternatives Considered

Zoho CRM

Reasons for Choosing Bigin by Zoho CRM

HubSpot free version have lot of limitations.

Switched From

HubSpot CRM

Reasons for Switching to Bigin by Zoho CRM

Inexpensive, easy to use and multiple integrations.
Rizky
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Please add Calendar Features on Bigin

Reviewed on 22/03/2021

Pros

Price & easy to setup. The CRM was so simple for self setup & easy to mantain and use by user.

Cons

This CRM doesn't have calendar feature so I can monitor team's meeting and activity.

Alternatives Considered

Zoho CRM

Reasons for Choosing Bigin by Zoho CRM

Price

Switched From

Zoho CRM

Reasons for Switching to Bigin by Zoho CRM

Price
Pankaj
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Streamlined Sales Management - Bigin CRM Review

Reviewed on 24/07/2023

Pros

Bigin CRM by Zoho is a game-changer! The user-friendly interface, easy pipeline management, seamless integrations, and time-saving automation have revolutionized our sales processes. Highly recommended!

Cons

The level of customization options available in Bigin CRM could be improved to better align with their unique business needs.

Alternatives Considered

ActiveCampaign

Reasons for Switching to Bigin by Zoho CRM

Simplicity: For its user-friendly and intuitive interface, making it easy for users to get started and navigate the platform.Sales Focus: Its primary focus is on sales pipeline management, lead tracking, and contact management.
Heather
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ease of Use and Quick Implementation

Reviewed on 27/06/2023

We love the experience we have had, and you can not beat the price point.

We love the experience we have had, and you can not beat the price point.

Pros

Our whole team was able to onboard in under two days, and it has been extremely intuitive for us to use.

Cons

The way their email toppers and incoming contacts works is a bit cumbersome

Alternatives Considered

Zoho CRM, Pipedrive, Close and HubSpot CRM

Reasons for Switching to Bigin by Zoho CRM

The ease of use and pricing made our choice for us.
Showing 5 reviews of 298 Read all reviews

Bigin by Zoho CRM FAQs

Below are some frequently asked questions for Bigin by Zoho CRM.

Bigin by Zoho CRM offers the following pricing plans:

Pricing starts from $1/user/month (billed annually)

Bigin by Zoho CRM has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

Bigin by Zoho CRM supports the following languages:

Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Bigin by Zoho CRM supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Bigin by Zoho CRM integrates with the following applications:

Google Workspace, Mailchimp, Microsoft 365, Zapier, Zoho Books, Zoho CRM, Zoho Campaigns, Zoho Desk, Zoho Flow, Zoho Forms, Zoho Invoice, Zoho Meeting, Zoho Sites

Bigin by Zoho CRM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Bigin by Zoho CRM.