---
description: If you're in a hunt for the best solution for your business, learn what ePayPolicy has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ePayPolicy Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/23/payment-management/software) > [ePayPolicy](/software/163719/epaypolicy)

# ePayPolicy

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> ePayPolicy is a payment processing solution designed to help businesses in the insurance sector collect credit card and ACH payments from policyholders. The centralized dashboard enables administrators to track transactions, access electronic receipts, and control user permissions.
> 
> Verdict: Rated **4.9/5** by 258 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ePayPolicy

\- ePayPolicy charges fees directly to your client &#10;- Accepts all 4 major credit cards (Visa, MasterCard, AmEx, and Discover)&#10;- Compatible with mobile devices&#10;- Integrates with the most popular management systems in the industry&#10;- Secure PCI Level 1 compliance

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 258 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ePayPolicy
- **Location**: Austin, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Pricing and functionality are outlined below - &#10;Essentials Plan- $25/month&#10;Integrated Plan - $50/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Audit Management
- Batch Processing
- Billing & Invoicing
- Broker/Agent Portal
- CRM
- Commission Calculations
- Commission Management
- Compliance Management
- Contact Management
- Credit Card Processing
- Customizable Branding

## Integrations (9 total)

- Applied CSR24
- BindHQ
- HawkSoft CMS
- Nexsure Insurance Platform
- Novidea
- NowCerts
- QQCatalyst
- Vertafore AMS360
- Veruna

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Payment Processing Software](https://www.getapp.sg/directory/23/payment-management/software)

## Related Categories

- [Payment Processing Software](https://www.getapp.sg/directory/23/payment-management/software)
- [System and Data Integration Software](https://www.getapp.sg/directory/654/integration/software)
- [Recurring Billing Software](https://www.getapp.sg/directory/1591/recurring-billing/software)
- [Insurance Agency Software](https://www.getapp.sg/directory/664/insurance/software)
- [Commercial Insurance Software](https://www.getapp.sg/directory/1419/commercial-insurance/software)

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1. [PayPal](https://www.getapp.sg/software/91263/paypal) — 4.6/5 (26446 reviews)
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4. [QuickBooks Online](https://www.getapp.sg/software/20428/quickbooks-online-edition) — 4.3/5 (8460 reviews)
5. [Square Payments](https://www.getapp.sg/software/112251/square-payments-processing) — 4.7/5 (2691 reviews)

## Reviews

### "Epaypolicy makes for convenient payments" — 4.0/5

> **Rob** | *26 August 2025* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: For collecting payment, I like that I do not have to incur the credit card costs charged by the credit card providers.  I like the flexibility it gives my customers to pay either via ACH or credit card.   For making payments to carriers, I love the convenience.
> 
> **Cons**: They charge monthly and their competitor SimplyEasierPayments doesn't.  This has caused me to consider switching at times but I haven't yet because I haven't yet researched how the competitor works.   The second con is they say that we can pay other insurance companies for only 50 cents.  However, most are not findable when I do a search and I have to pay them via their regular link and pay the normal fee.
> 
> Good experience.  There could be improvement in the insurance to insurance payment system.  They advertise that when an insurance company or agency is paying another insurance company or agency, that it is only 50 cents.  However, when searching for those that are "on the list", none of them come up and so I need to use the public facing payment link.

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### "Chief Financial Officer" — 5.0/5

> **Clay** | *10 September 2025* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: ePay Policy has a fantastic user interface and the communication from their team is top notch. They call to check in and are always quick to answer any technical questions I may have. Site integrations are very robust and we're able to plug in other tools like premium finance and back end processing.
> 
> **Cons**: Can't say that I've found anything yet. About 6 months into the platform and I find it to be one of the best decisions I have made in scaling my MGA.
> 
> ePay Poicy has been a wonderful tool and has allowed my staff to scale accounts receivable at a rate that would have otherwise required additional payroll dollars. It also opens up additional payment methods that we are not currently set up for i.e. Credit and Debit Cards.

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### "Good vendor - Higher fees" — 4.0/5

> **Maura** | *9 September 2025* | Insurance | Recommendation rating: 1.0/10
> 
> **Pros**: Ease of processing payments.  Portal is better than some other payment vendors.  Funding time is standard.
> 
> **Cons**: $25 monthly charge to the agency to use the software.  Processing Fees to clients are higher than other payment vendors.
> 
> Experience has been fine.  They will not negotiate their fees.  We are moving our services to another vendor because of this.  Have to do what's right for the client.

-----

### "Agency Review - Aronson Group" — 5.0/5

> **Austin** | *25 August 2025* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use. Very efficient way to receive payments from our clients. Simple, clear, and easily accessible.
> 
> **Cons**: Historically, no option to set due dates, and auto reminders for past due invoices. I would love a function to automatically send reminders for our clients to pay.
> 
> Overall it’s been great. Nice, easy tool to use to allow our clients to pay manually. This has been a simple solution to a past obstacle we faced.

-----

### "Love how much Epay has simplified our back end accounting - both with receiving payments and paying carriers\!" — 5.0/5

> **Victoria** | *2 September 2025* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: I love how easy it is to use — my clients can choose ACH or credit card and instantly see the difference in fees. I also appreciate that the fees are passed on to the client automatically, so we don’t have to manage them manually. The invoice feature is another huge plus, allowing us to email invoices directly to clients and pay carriers through the Payables feature. Overall, it has streamlined our back end tremendously.
> 
> **Cons**: You can add an attachment when sending an invoice, but I wish we could add a signature field for e-sign to the attachment so that it could reduce a step on getting our proposals signed.

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## Links

- [View on GetApp](https://www.getapp.sg/software/163719/epaypolicy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/website-ecommerce-software/a/epaypolicy/> |
| en-AE | <https://www.getapp.ae/software/163719/epaypolicy> |
| en-AU | <https://www.getapp.com.au/software/163719/epaypolicy> |
| en-CA | <https://www.getapp.ca/software/163719/epaypolicy> |
| en-GB | <https://www.getapp.co.uk/software/163719/epaypolicy> |
| en-IE | <https://www.getapp.ie/software/163719/epaypolicy> |
| en-NZ | <https://www.getapp.co.nz/software/163719/epaypolicy> |
| en-SG | <https://www.getapp.sg/software/163719/epaypolicy> |
| en-ZA | <https://www.getapp.za.com/software/163719/epaypolicy> |

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