Xero

4.4 (3,000)
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About Xero

Xero is a global small business platform with 3.95 million subscribers which includes core accounting, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions, helping small businesses access a range of solutions from within its open platform to help them run their business and manage their finances. Xero is a FIFA Women’s Football partner.

About Xero accounting software

Xero provides small business owners, accountants and bookkeepers with powerful online accounting software and access to up-to-date financial data. It’s designed to make life better for small businesses, their advisors and communities around the world. It connects businesses with their bank, their advisor, accounting tools, payment services and third-party apps, so everything is securely available at any time, on any device.
Benefits for small businesses
Xero’s beautiful, easy-to-use small business accounting software automates and streamlines many day-to-day tasks, including bank reconciliation, quoting, invoicing, making and collecting payments, tax, managing employees, expenses, projects and payroll. Businesses can view up-to-date numbers on the Xero dashboard, in reports, and in analytics. It’s easy for businesses to see how they’re tracking, stay in control of cash flow and make informed decisions.
Because Xero is cloud-based, businesses can work with their data easily from anywhere as well as collaborate with their accountant and bookkeeper. Many features are available on mobile, so people can run their business on the go.

Support and learning

Xero’s offers free 24/7 support, learning, and discussions at Xero Central, backed by a team of expert support staff. Customers are also invited to put forward and vote on product ideas.

Responsible data use commitments

Xero takes a defense-in-depth approach to protecting its systems and customer data. Data is protected by multiple layers of security, including encryption when it’s transferred and stored, and subject to strict privacy controls. Xero uses multi-factor authentication; software updates are free; and Xero does regular data backups.

Xero is certified as compliant with ISO/IEC 27001:2013, complies with the Payment Card Industry Data Security Standard, and produces Service Organization Control (SOC 2) reports.

Xero App Store

Xero connects with more than 1000 third-party apps designed to solve everyday business challenges, get data flowing between Xero and other apps, and provide a more complete view of how a business is performing. The Xero App Store is the place to easily find, try and connect apps that are certified by Xero and reviewed by users.

Pricing plans and free trial

Xero offers a free trial of its accounting software for 30 days, and a range of pricing plans designed to suit different needs. Subscriptions to Xero are invoiced monthly.
Accountants and bookkeepers get free access to Xero online accounting software and to Xero HQ when they sign up (for free) as Xero partners.
Xero for accountants and bookkeepers
Accountants and bookkeepers gain access to smart practice management software with tools for streamlined workflows, efficient compliance, and a cloud-based single accounting ledger for every client. They can collaborate within Xero with their colleagues or with clients, automate manual tasks, and access client records at any time.
Xero’s integrated practice management software includes Xero HQ, Xero Practice Manager, Xero Workpapers and Xero Tax.

Xero the company

Xero is a global company with offices in seven countries and over 3.95 million subscribers. It’s a leader in online accounting across New Zealand, Australia and the United Kingdom, and has won multiple awards for its software and services. Xero is listed on the Australian Stock Exchange (ASX).


Key benefits of Xero

  • Keep accounting data safe and secure.
  • Access accounts online anytime from anywhere, even on the go using mobile devices (iPhone/iPad/Android) or tablet.
  • Get better visibility on cashflow with real-time data.
  • Reduce the time spent keeping accounts up to date.
  • Software updates are free and available when users log in.
  • Collaborate with the whole team and an accountant. Users decide what each person can see.
  • Seamless accounting and payroll in the US (selected states), UK, Australia and New Zealand.

  • Images

    Xero Software - Xero Dashboard
    Xero Software - Xero Payroll
    Xero Software - Xero Reporting
    Xero Software - Xero Invoices
    Xero Software - Xero Assurance Dashboard
    Xero Software - Xero Accounts
    Xero Software - Xero Contacts
    Xero Software - Xero Dashboard
    Xero Software - Xero Mobile
    Xero Software - Xero Profit and Loss Reports
    Xero Software - Xero Payroll
    Xero Software - Xero Summary Report
    Xero Software - Xero Sales Account
    Xero Software - Xero Contacts
    Xero Software - Xero Timesheets, Payslips, and Leave
    Xero Software - Xero Calendar
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    Xero video
    Xero video
    Xero Software - Xero Dashboard
    Xero Software - Xero Payroll
    Xero Software - Xero Reporting
    Xero Software - Xero Invoices
    Xero Software - Xero Assurance Dashboard
    Xero Software - Xero Accounts
    Xero Software - Xero Contacts
    Xero Software - Xero Dashboard
    Xero Software - Xero Mobile
    Xero Software - Xero Profit and Loss Reports
    Xero Software - Xero Payroll
    Xero Software - Xero Summary Report
    Xero Software - Xero Sales Account
    Xero Software - Xero Contacts
    Xero Software - Xero Timesheets, Payslips, and Leave
    Xero Software - Xero Calendar

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    Reviews

    Overall rating

    4.4 /5
    (3,000)
    Value for Money
    4.2/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support
    4.0/5

    Already have Xero?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 3,000
    Adam
    Adam
    Overall rating
    • Industry: Computer Software
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Absolutely love Xero

    Reviewed on 03/11/2019

    Xero has allowed us to get a real, detailed view on the financial situation within our company from...

    Xero has allowed us to get a real, detailed view on the financial situation within our company from one place. With a comprehensive setup, it can provide real value from day one.

    Pros

    Xero has transformed our financial management and provides us with all the real time data we could imagine, and where it lacks, integrations take over. While more "accountancy" friendly than some of the more simple products, once you work with your accountants to get this right, you won't regret it. The detail, features and holistic approach to managing company finances means that we are using this every day and with pleasure.

    Cons

    The interface is being updated, and it is needed as it is a little old fashioned in its design. That said, it is clean and clear and otherwise we love everything about Xero.

    Alternatives Considered

    Sage 100 and FreeAgent

    Reasons for Choosing Xero

    FreeAgent was a little too simple and too many things were "locked in". We have much more flexibility and a wider range of integrations with Xero.

    Switched From

    FreeAgent
    Faisal Shafi
    Faisal Shafi
    Overall rating
    • Industry: Financial Services
    • Company size: 501–1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Make Your Accounting Automated

    Reviewed on 02/09/2022

    Xero is cloud-based accounting software that connects banks, accountants, management, and advisors...

    Xero is cloud-based accounting software that connects banks, accountants, management, and advisors from anywhere with any device with active internet. It performs all accounting tasks from preparing ledgers, accounts receivable, accounts payable, financial statements to the management of payroll, taxation, bank reconciliation, and inventory. Online billing enables to send bill through email.

    Pros

    Xero manages the whole accounting of business straight forward. Particularly automating the process of bank reconciliation is amazing time saver, it connects to banks and credit cards. Moreover, it effectively and easily integrates with other cloud based software which enhances usability of Xero.

    Cons

    Process of bank reconciliation has been automated but the process got glitches causing bank feeds stopped and entity has to restore to importing bank statement manually which takes time and attempts more than once. Inventory management needs improvement. Customer support is not perfect comparatively. It is not user friendly for those who have little accounting knowledge.

    Hamza
    Overall rating
    • Industry: Building Materials
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Invoices made easy

    Reviewed on 19/09/2024

    Great- no need to change and I will start implementing automations.

    Great- no need to change and I will start implementing automations.

    Pros

    Intuitive to use - great capabilities and easy to use.

    Cons

    Had a one-time glitch where vendors who did not belong to us appeared. Was promptly fixed.

    Bob
    Overall rating
    • Industry: Professional Training & Coaching
    • Company size: 2–10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Used to be good - now simply profiteering

    Reviewed on 14/08/2024

    Functionally OK, but financially a great disappointment

    Functionally OK, but financially a great disappointment

    Pros

    The basic accounting functionality works

    Cons

    Their exploitative approach to increasing fees for existing users once they have "locked you in"

    Jeanna
    Overall rating
    • Industry: Accounting
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Xero simplifies bookkeeping!

    Reviewed on 08/07/2024

    Over-all I like Xero so much. I find it easy to maintain the books with its user-friendly interface....

    Over-all I like Xero so much. I find it easy to maintain the books with its user-friendly interface. Also a plus points for a variety of apps you can integrate with it making bookkeeping tasks so easy.

    Pros

    It's super friendly to use, functions are so easy to navigate, and their support team is very active when it comes to our concerns.

    Cons

    As of now they're having issues with foreign exchange in Wise causing a huge bank revaluation amount... but could be resolved by removing and redoing the reconciliation of the transaction. By far my only issue is the extra-time needed to do the recon due to this issue.

    Showing 5 reviews of 3,000 Read all reviews

    Xero FAQs

    Below are some frequently asked questions for Xero.

    Xero offers the following pricing plans:

    • Starting from: US$15.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Xero has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    Xero supports the following languages:

    English

    Xero supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Xero integrates with the following applications:

    Accelo, Actionstep, ActiveCollab, Acuity Scheduling, Administrate Training Management, Adobe Commerce, Agile CRM, ApprovalMax, AroFlo, AutoEntry, Batchbook, BigCommerce, BlueFolder, BookingBug, Buildertrend, Capsule, Chargebee, Chargify, Chaser, Checkfront, Checkmybooks, Chrometa, Cin7 Core, Cin7 Omni, ClicData, Clio, CollabSpot, Constant Contact, Copper, CreditorWatch Collect, Current RMS, CustomerSure, Cyfe, Datamolino, Deputy, Dext Prepare, Dryrun, EZRentOut, Ecwid, Emburse Nexonia, Emburse Tallie, Entryless, Epos Now, Everhour, Expensify, Exsalerate CRM, Fathom, Fergus, FieldAware, Financial Driver, Fishbowl, Float, Float Cash Flow, FreshBooks, Freshdesk, Futrli, GeoOp, Google Workspace, Grow, Handshake, Harvest, Hike, Hotelogix, Hubdoc, Ignition, Insightly, InvoiceSherpa, JobAdder, Kickserv, Klipfolio, Lightspeed POS, LivePlan, MRPeasy, Mailchimp, Manu Online, Microsoft 365, Microsoft Power BI, Mindbody, MinuteDock, MyBuys, Nobly, OnePageCRM, OneSaas, Onsight, Operations Hub, Panalitix, PandaDoc, PayPal, Payment Evolution, Payoneer, Pepperi, Plooto, Podio, ProWorkflow, ProfitSee, Proposify, QuickBooks Online, QuickBooks Time, QuickBooks eCommerce, Quoter, Quotient, Qvinci, Qwilr, RESULTS.com, Re-Leased, Rydoo, Sage 50cloud Accounting, Sage Accounting, Sage Construction Management, SalesSeek, Sapaad, Satago, ServiceM8, Shoeboxed, Shopify, Simple Salon, Simpro, Solve CRM, Spotler CRM, Spotlight Reporting, Square Point of Sale, Starshipit, Streamtime, Stripe, SugarCRM, Synchroteam, Synergy, Tabology EPOS, Tidy, Time Tracker, TimeCamp, Timely, Tradify, Trigger, Unleashed, Veeqo, Vend, WORKetc, WooCommerce, Workato, WorkflowMax, XEDI Web EDI, XO Cashflow, ZENOTI, Zahara, Zapier, Zendesk Sell, Zoho Analytics, Zoho Books, Zoho CRM, authorize.net, ezyCollect, ezyVet, vWorkApp, webexpenses

    Xero offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

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