Pabau

About Pabau
Pabau's all-in-one software is built to handle everything that clinics (both large and small) need to run smoothly.
Forget spreadsheets, integrations, paper notes and scanning — do it all from one easy to use tool.
- Save 12+ hours/week by automating admin work
- Go 100% paperless by digitising patient records
- Optimise the patient journey with customisable forms
- Drive more revenue with clinic marketing campaigns
- Manage your staff and monitor their performance
- Create and analyze reports to make better decisions
- And a lot more!
See why over 23,000 users trust Pabau. Book your personalized demo today.
Key benefits of Pabau
- Create the perfect patient experience by utilising our custom forms and questionnaire builder.
- Automate everyday admin tasks to save time and improve efficiency.
- Take your business completely paperless with digital client records and an app that can be used anywhere. Patients can even complete forms on the app in-clinic via a tablet.
- Our Online Booking system easily integrates with your website, reducing booking friction and allowing you to take deposits for no-show protection.
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Reviews
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- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly recommendable software for clinics and groups of clinics
Reviewed on 03/09/2022
Superb
Superb
Pros
The specific reason for which I selected Pabau is that it has an excellent scheduling feature for multi clinic operations. This was an essential feature for me and is working flawlessly.
After that, the training is excellent, [SENSITIVE CONTENT] has been spectacular to help us get into the software.
Cons
So far nothing really; I would make the CRM section a bit more comprehensive, nevertheless, as we can customise it, it is not an issue at all.
Response from Pabau
Thanks for the review - we are happy to have you on-board. You can book 121 success meetings to make sure you are getting the most out of our system anytime here:-
https://support.pabau.com/meetings/pabau/success-meeting
https://support.pabau.com/meetings/pabau/success-meeting-us
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent and pelasantly surprised.
Reviewed on 29/01/2025
It was really easy process. When I was looking for options Pabau came upon search. Reached out with...
It was really easy process. When I was looking for options Pabau came upon search. Reached out with some caution as not heard about it and my family uses Semble.
But, from the first meeting onwards they surprised me, found very informative, cost effective especially for small business like mine. No hidden costs. Pabau academy is excellent. The staff would reach out and resolve issues quickly
Pros
Ease of use
Cost effective
Good supporting team
Prompt responsiveness
Cons
Not used long to say this
So far good experience
Alternatives Considered
SembleReasons for Switching to Pabau
want to try new product as felt semble is quite expensive for small business like mine- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Pabau 2 is not working properly and causing lots of damage
Reviewed on 16/09/2024
I was happy with Pabau 1.However Pabau 2 was mandatory for all clinics and I was pushed to change...
I was happy with Pabau 1.However Pabau 2 was mandatory for all clinics and I was pushed to change it to it.
The software doesn’t work properly.Emails are disappearing from patients cards,you have to create services couple of time in order them to show in the software.I did create service myself 5 times and it still not possible to add it on the invoice.There are lots times when it is simply just not opening ,you have to reload page 10 times in order it to work.Absolutely horrible software.Contacted customer support lots of times,sent video about issues,since July no improvements.It cause massive disruption at work .Very disappointing.
Pros
Pabau 1 was good and easy.
There is nothing I like in Pabau 2 because it still needs to have lots of improvement
Cons
Software Pabau 2 is no working properly.It had tonnes of mistakes in day to day work
Response from Pabau
Hi Galina, sorry to hear you have been having problems. I would love you to have a meeting with one of our senior leadership team to discuss these issues. Please email [email protected] and arrange a 121, and we will endeavor to turn this around.
You can also get instant support via http://support.pabau.com and log a ticket for anything outstanding via http://mytickets.pabau.com. Our support customer satisfaction is over 90% this quarter.
Additionally, you can explore these resources available 24/7 - https://pabau.com/support-centre/
Thank you for reaching out, your feedback is very valuable to us and helps us constantly improve.
Best regards,
Alex
Product Marketing Manager
P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Pabau switch success
Reviewed on 22/11/2024
It has been a good experience and it's great there is always someone you can contact
It has been a good experience and it's great there is always someone you can contact
Pros
has all bases covered and continues to develop
Cons
There are still some features in development.
I would like more free marketing as this is another expense that other systems do not charge for
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Honest review
Reviewed on 21/01/2025
Great, user friendly, supportive and helpful staff
Great, user friendly, supportive and helpful staff
Pros
Very useful software, made life much easier.
Cons
Slight complicated to start with but easier afterwards
Pabau FAQs
Below are some frequently asked questions for Pabau.Q. What type of pricing plans does Pabau offer?
Pabau offers the following pricing plans:
- Starting from: US$28.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Pabau?
Pabau has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Pabau support?
Pabau supports the following languages:
English, French, German, Spanish
Q. Does Pabau support mobile devices?
Pabau supports the following devices:
iPhone (Mobile), iPad (Mobile)
Q. What other apps does Pabau integrate with?
Pabau integrates with the following applications:
Doctolib, GoCardless, Google Calendar, Google Tag Manager 360, Mailchimp, Stripe, Xero, Zapier
Q. What level of support does Pabau offer?
Pabau offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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