About Pabau

Pabau's all-in-one software is built to handle everything that clinics (both large and small) need to run smoothly.

Forget spreadsheets, integrations, paper notes and scanning — do it all from one easy to use tool.

- Save 12+ hours/week by automating admin work

- Go 100% paperless by digitising patient records

- Optimise the patient journey with customisable forms

- Drive more revenue with clinic marketing campaigns

- Manage your staff and monitor their performance

- Create and analyze reports to make better decisions

- And a lot more!

See why over 23,000 users trust Pabau. Book your personalized demo today.


Key benefits of Pabau

- Create the perfect patient experience by utilising our custom forms and questionnaire builder.

- Automate everyday admin tasks to save time and improve efficiency.

- Take your business completely paperless with digital client records and an app that can be used anywhere. Patients can even complete forms on the app in-clinic via a tablet.

- Our Online Booking system easily integrates with your website, reducing booking friction and allowing you to take deposits for no-show protection.


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4.6 (495)
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month
A$55.00
month

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.6 /5
(495)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.3/5
Customer Support
4.5/5

Already have Pabau?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 495
Bernardo
Bernardo
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommendable software for clinics and groups of clinics

Reviewed on 03/09/2022

Superb

Superb

Pros

The specific reason for which I selected Pabau is that it has an excellent scheduling feature for multi clinic operations. This was an essential feature for me and is working flawlessly.
After that, the training is excellent, [SENSITIVE CONTENT] has been spectacular to help us get into the software.

Cons

So far nothing really; I would make the CRM section a bit more comprehensive, nevertheless, as we can customise it, it is not an issue at all.

Response from Pabau

Thanks for the review - we are happy to have you on-board. You can book 121 success meetings to make sure you are getting the most out of our system anytime here:-

https://support.pabau.com/meetings/pabau/success-meeting

https://support.pabau.com/meetings/pabau/success-meeting-us

Bala
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent and pelasantly surprised.

Reviewed on 29/01/2025

It was really easy process. When I was looking for options Pabau came upon search. Reached out with...

It was really easy process. When I was looking for options Pabau came upon search. Reached out with some caution as not heard about it and my family uses Semble.
But, from the first meeting onwards they surprised me, found very informative, cost effective especially for small business like mine. No hidden costs. Pabau academy is excellent. The staff would reach out and resolve issues quickly

Pros

Ease of use
Cost effective
Good supporting team
Prompt responsiveness

Cons

Not used long to say this
So far good experience

Alternatives Considered

Semble

Reasons for Switching to Pabau

want to try new product as felt semble is quite expensive for small business like mine
Galina
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Pabau 2 is not working properly and causing lots of damage

Reviewed on 16/09/2024

I was happy with Pabau 1.However Pabau 2 was mandatory for all clinics and I was pushed to change...

I was happy with Pabau 1.However Pabau 2 was mandatory for all clinics and I was pushed to change it to it.
The software doesn’t work properly.Emails are disappearing from patients cards,you have to create services couple of time in order them to show in the software.I did create service myself 5 times and it still not possible to add it on the invoice.There are lots times when it is simply just not opening ,you have to reload page 10 times in order it to work.Absolutely horrible software.Contacted customer support lots of times,sent video about issues,since July no improvements.It cause massive disruption at work .Very disappointing.

Pros

Pabau 1 was good and easy.
There is nothing I like in Pabau 2 because it still needs to have lots of improvement

Cons

Software Pabau 2 is no working properly.It had tonnes of mistakes in day to day work

Response from Pabau

Hi Galina, sorry to hear you have been having problems. I would love you to have a meeting with one of our senior leadership team to discuss these issues. Please email [email protected] and arrange a 121, and we will endeavor to turn this around.

You can also get instant support via http://support.pabau.com and log a ticket for anything outstanding via http://mytickets.pabau.com. Our support customer satisfaction is over 90% this quarter.

Additionally, you can explore these resources available 24/7 - https://pabau.com/support-centre/

Thank you for reaching out, your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/

Jason
Overall rating
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Pabau switch success

Reviewed on 22/11/2024

It has been a good experience and it's great there is always someone you can contact

It has been a good experience and it's great there is always someone you can contact

Pros

has all bases covered and continues to develop

Cons

There are still some features in development.
I would like more free marketing as this is another expense that other systems do not charge for

Ram
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Honest review

Reviewed on 21/01/2025

Great, user friendly, supportive and helpful staff

Great, user friendly, supportive and helpful staff

Pros

Very useful software, made life much easier.

Cons

Slight complicated to start with but easier afterwards

Showing 5 reviews of 495 Read all reviews

Pabau FAQs

Below are some frequently asked questions for Pabau.

Pabau offers the following pricing plans:

  • Starting from: US$28.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pabau has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Pabau supports the following languages:

English, French, German, Spanish

Pabau supports the following devices:

iPhone (Mobile), iPad (Mobile)

Pabau integrates with the following applications:

Doctolib, GoCardless, Google Calendar, Google Tag Manager 360, Mailchimp, Stripe, Xero, Zapier

Pabau offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Pabau.