Daxko Operations

4.5 (110)
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Membership management software for non-profit organizations

About Daxko Operations

Daxko Operations is an online membership management software designed to help non-profit organizations manage corporate membership programs, online registrations, donations, and more. It enables employees to gain access to member information and data across various YMCAs, community centers, and other health and wellness facilities on a unified platform.

Using Daxko Operations’ program module, businesses can add program information including names, dates, descriptions, or categories, create payment schedules, and select multiple billing modes. The application allows administrators to register multiple family members of an applicant, prevent duplicate registrations, and set up a payment plan. Key features of Daxko Operations are wait lists, attendance tracking, push notifications, PCI compliance review, billing, data visualization, reporting, and more.

Daxko Operations offers an API, which lets businesses integrate the system with several third-party platforms such as Alaris, Blackbaud, CampDoc.com, Raptor Technologies, PlayerSpace, and more. Organizations can also use the application to identify donor prospects and monitor the campaign progress in real-time.


Key benefits of Daxko Operations

  • Daxko Operations' online tools let businesses and recreation centers manage members' registrations, corporate membership plans, and donations from remote locations.

  • Daxko Operations offers flexible billing options, which administrators can utilize to handle custom payment schedules, draft dates, third-party payments, and prorated membership fees.

  • A custom reporting tool allows family centers to visualize trends and gain visibility across operations through custom or predefined reports on membership dashboards.

  • Daxko Operations offers lead management capabilities, which let businesses identify donor prospects and facilitate conversion through real-time campaign monitoring.

  • Administrators can use custom child care programs to provide a personalized experience to families and use a setup wizard to manage waitlist, attendance, rosters, and more.

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    Reviews

    Overall rating

    4.5 /5
    (110)
    Value for Money
    4.4/5
    Features
    4.3/5
    Ease of Use
    4.4/5
    Customer Support
    4.5/5

    Already have Daxko Operations?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 110
    Nicholas
    Nicholas
    Overall rating
    • Industry: Religious Institutions
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    A Competitive Data Organization Software

    Reviewed on 08/04/2019

    We at the YMCA use Daxko to check-in members, update their membership information and track...

    We at the YMCA use Daxko to check-in members, update their membership information and track retention trends. Overall this software does the job well. I would recommend it and put in the top-running for anyone searching for database software.

    Pros

    Daxko has many different features that allow users and administrators to access different information about guests, track attendance trends, and provide accurate member/guest retention data.

    Cons

    Daxko can often be difficult to use, depending on what you're searching for. Sometimes, there are specific actions you must take when using the software that could be made easier with a few simple coding changes.

    Danielle
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Daxko Operations review

    Reviewed on 15/07/2024

    I have worked with the Daxko Operations systems for 2 years now and I absolutely love it. very easy...

    I have worked with the Daxko Operations systems for 2 years now and I absolutely love it. very easy to navigate and very informative.

    Pros

    I love the ease of use with the entire system, it is very user friendly and any time i have needed help Customer Service has been top notch every single time

    Cons

    there are a few glitches here and there but that is normal with any system. some things could be a little more user friendly

    Cecil
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 51–200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Easy to Use and gets the job done!

    Reviewed on 28/07/2024

    Easy of Use and finally stores the data well.

    Easy of Use and finally stores the data well.

    Pros

    Easy to use and stores the data. I like that you can paste the photo in.

    Cons

    When running the listing of who has already checked in, it would be nice to have a sort option. Prefer to see sorted by newest checkin.
    When an update is done, show a small list of changes.

    Response from Daxko

    Hi Cecil - Thanks for taking the time to provide your experience on using Daxko Operations. I'll be sure to pass along your feedback on the attendance tracker feature to the product team!

    Sherrie
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 501–1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Comments on Daxko

    Reviewed on 19/08/2024

    I find that I'm always learning something new, The main Gal @ Corporate really is the best leader...

    I find that I'm always learning something new, The main Gal @ Corporate really is the best leader that could be in the front line . She's great

    Pros

    Once you learn , the program is very easy to navigate

    Cons

    when someone is sent to R&D , they can still find a way to rejoin the Y.

    Sarah
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Member Management Made Easy

    Reviewed on 27/06/2024

    I have very much enjoyed Daxko Operations as our member management system and hope to do so for a...

    I have very much enjoyed Daxko Operations as our member management system and hope to do so for a very long time. I have seen many great improvements over even just the past year and look forward to see how it adapts and improves in the future.

    Pros

    Daxko Operations is a very intuitive system when it comes to member management. The member profiles are arranged well and information is where it makes sense to be. I appreciate the updates - constant improvement - and the knowledge articles when I am trying to figure something new out or how to make something happen.

    Cons

    The program setup and registration could be improved - most troubleshooting calls I get from our members is help getting into their online accounts and getting registered. While I understand it well, I frequently find myself explaining the process, which can be lengthy, to new members or community.

    Response from Daxko

    Hi Sarah!

    Thank you for providing feedback about Daxko Operations. We’re glad to hear you enjoy our member management system and appreciate the improvements over the past year. I also appreciate your feedback on the regisration often being lengthy. If you haven't already, I encourage you to check out the new Child Profile Daxko launched this spring. This new feature helps reduce some questions in event registration and removes repetitive questions when a member registers for multiple programs.

    Showing 5 reviews of 110 Read all reviews

    Daxko Operations FAQs

    Below are some frequently asked questions for Daxko Operations.

    Daxko Operations offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    Please contact Daxko directly for pricing information.

    Daxko Operations has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Daxko Operations supports the following languages:

    English

    Daxko Operations supports the following devices:

    Android (Mobile), iPhone (Mobile)

    Daxko Operations integrates with the following applications:

    Capacity, Funraise, Listen360, PEX, Perkville, UpBup, Welld

    Daxko Operations offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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