---
description: If you're in a hunt for the best solution for your business, learn what BOSS811 has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
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title: BOSS811 Price, Reviews & Ratings | GetApp Singapore 2026
---

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# BOSS811

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> BOSS811 and BOSSDig deliver cloud-based 811 ticket management, utility locate, and damage prevention software for utilities, municipalities, telecom, fiber, water/wastewater, electric cooperatives, and pipeline operators to streamline workflows, compliance, and field operations.
> 
> Verdict: Rated **4.8/5** by 71 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of BOSS811

BOSS811 and BOSSDig deliver a unified damage prevention ecosystem that streamlines 811 ticket management, utility locating, and field operations from intake through completion.

• Gain complete visibility into 811 ticket workflows with centralized management of all locate requests, enabling teams to track status, prioritize workloads, and ensure timely responses across high-volume environments.

• Automate ticket routing, assignment, and escalation processes to reduce manual workload, improve dispatch efficiency, and ensure the right resources are assigned to each excavation request.

• Improve compliance and audit readiness with built-in tracking, SLA monitoring, and detailed activity logs that support state and regional damage prevention regulations.

• Enable field teams with mobile-first utility locate software that provides real-time access to tickets, maps, asset data, and work assignments directly from the field.

• Streamline locate documentation by capturing photos, notes, and status updates in real time, eliminating paper-based workflows and reducing reporting delays.

• Enhance situational awareness with GIS-enabled mapping and infrastructure visualization tools that help locators identify excavation zones, utilities, and risk areas more accurately.

• Reduce excavation risk and prevent utility damage through improved coordination between office staff and field technicians, ensuring faster and more accurate locate responses.

• Increase operational efficiency with configurable dashboards and analytics that provide insights into ticket volumes, performance trends, response times, and workload distribution.

• Support proactive decision-making with visibility into high-risk tickets through risk scoring, prioritization tools, and automated alerts for time-sensitive or complex requests.

• Improve communication across teams with real-time updates between dispatchers, supervisors, and field personnel, ensuring consistent and accurate information flow.

• Scale operations efficiently across multiple service territories with a flexible cloud-based platform designed for utilities, municipalities, and large locating organizations.

• Standardize workflows across office and field operations, helping organizations maintain consistency, accountability, and operational best practices across all locate activities.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 71 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: BOSS Solutions
- **Location**: Norcross, US
- **Founded**: 1997

## Commercial Context

- **Starting Price**: US$2,500.00
- **Pricing model**: Per User
- **Pricing Details**: BOSS811 offers free personalized demo to users after which they sign up on one of 2 pricing tiers Professional that covers up to 20 users and Enterprise that covers unlimited users. The Enterprise plan (most popular) comes with all of the features of the Professional plan and has a whole range of additional features.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- 3D Imaging
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Audit Management
- Audit Trail
- Auditing
- Collaboration Tools
- Color Codes/Icons
- Compliance Management
- Configurable Workflow
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Data Analysis Tools
- Data Capture and Transfer

## Integrations (2 total)

- ArcGIS
- Google Maps

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Oil and Gas Software](https://www.getapp.sg/directory/660/oil-gas/software)

## Related Categories

- [Oil and Gas Software](https://www.getapp.sg/directory/660/oil-gas/software)
- [Government Software](https://www.getapp.sg/directory/669/public-sector/software)
- [GIS Software](https://www.getapp.sg/directory/947/gis/software)
- [Public Works Software](https://www.getapp.sg/directory/1145/public-works/software)
- [Utility Management Systems](https://www.getapp.sg/directory/1253/utility-management-systems/software)

## Alternatives

1. [OpenGov Enterprise Asset Management](https://www.getapp.sg/software/127655/cartegraph-oms) — 4.6/5 (28 reviews)
2. [TrueContext](https://www.getapp.sg/software/8212/prontoforms-mobile-forms) — 4.6/5 (332 reviews)
3. [Fieldshare](https://www.getapp.sg/software/2061989/fieldshare) — 4.4/5 (13 reviews)
4. [OnePlace](https://www.getapp.sg/software/2055333/oneplace) (0 reviews)
5. [Citywide GIS](https://www.getapp.sg/software/2069203/citywide-gis) (0 reviews)

## Reviews

### "Excellent Software" — 5.0/5

> **Boston** | *14 July 2025* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: Boss811 has excellent customer service. Anything I need help with I get a response that day and a fix the next day at the latest. Very willing a quick to add feature to help work run smoother. Has save me and my company countless hours of management.
> 
> **Cons**: When we first started using the app we had an issue with uploading photos on the app but since then it has been fix so have no complaints.

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### "BOSS 811, it works great for my team" — 5.0/5

> **Justin** | *8 December 2023* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, reliable, and has mad out VA811 ticket management seamless
> 
> **Cons**: No real cons, we have requested features that we had a desire and need for. BOSS always listened and delivered what they were able to.
> 
> Great experience, easy to work with the team at BOSS811

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### "Utility locator" — 4.0/5

> **Quentin** | *26 June 2025* | Utilities | Recommendation rating: 2.0/10
> 
> **Pros**: Great website very helpful for locate ticket management. Can move and see how to route my day. Good app
> 
> **Cons**: Wish I could set more than 9 address for my routes. I would like to view to my destination once for my entire day.
> 
> All and all it has been a good experience. Very easy to navigate through app. I haven’t experienced anything wrong with the app that I can think of at this time

-----

### "Boss811 is definitely the best "Bang for the Buck"\!" — 5.0/5

> **Tony** | *15 November 2022* | Oil & Energy | Recommendation rating: 10.0/10
> 
> **Pros**: If I had to choose one item, it would have to be the BOSS811 app.  It makes the job so must easier for the locator.  As far as the software goes, I would have to say that the "Reports" part of the software is what I like most.
> 
> **Cons**: I don't know that I have any cons about BOSS811.  It does everything we need, plus options for a lot of other things that we do not use.
> 
> With BOSS811, management can keep an eye on everything, without being at the desktop.

-----

### "Positive review" — 5.0/5

> **Dana** | *7 December 2023* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: The quick response in helping when I'm out in the field
> 
> **Cons**: Some things are not addressed in a timely manner
> 
> Very easy software to use very user friendly very nice people to deal with

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## Links

- [View on GetApp](https://www.getapp.sg/software/187163/boss811)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/industries-software/a/boss811/> |
| en-AE | <https://www.getapp.ae/software/187163/boss811> |
| en-AU | <https://www.getapp.com.au/software/187163/boss811> |
| en-CA | <https://www.getapp.ca/software/187163/boss811> |
| en-GB | <https://www.getapp.co.uk/software/187163/boss811> |
| en-IE | <https://www.getapp.ie/software/187163/boss811> |
| en-NZ | <https://www.getapp.co.nz/software/187163/boss811> |
| en-SG | <https://www.getapp.sg/software/187163/boss811> |
| en-ZA | <https://www.getapp.za.com/software/187163/boss811> |
| fr | <https://www.getapp.fr/software/187163/boss811> |
| fr-BE | <https://fr.getapp.be/software/187163/boss811> |
| fr-CA | <https://fr.getapp.ca/software/187163/boss811> |

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