About My Music Staff
My Music Staff is a cloud-based music school management software designed to help private teachers and music studios handle students, lessons, invoices, payments, attendance, expenses, billing, and more. Managers can send text messages to remind students and parents about scheduled lessons or events and generate weekly, monthly, annual, or custom invoices.
My Music Staff allows private teachers to record and track attendance, add notes to lessons, and accept payments from customers via credit cards, automated clearing house (ACH), bank transfers, cash, and cheques. Administrators can generate reports to gain visibility into sales tax, expenses, billed hours, student retention, completed lessons, and payroll, among other metrics, and export them into PDF or Microsoft Excel format. It provides a self-service portal, which can be used by parents and students to view upcoming lessons, monitor attendance, access invoice details or teachers' contact information, and cancel booked sessions. School administration can also store student information including contact details, attendance, lesson notes, practice time, and repertoire in a centralized repository.
My Music Staff facilitates integration with various video conferencing, calendar, website building, and payment processing applications such as PayPal, Stripe, Zoom, Wix, Skype, Weebly, and more. Music studios can also organize schedules for lessons, recitals, or other events by grouping teachers based on instruments or locations.
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- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My Music Staff - I couldn't have done it without you!
Reviewed on 13/09/2018
My Music Staff has changed my home studio into a professional, online, organised, updated Music...
My Music Staff has changed my home studio into a professional, online, organised, updated Music Academy! Not only has it totally managed my scheduling and scheduling for my teachers but it tracks expenses and income for tax purposes with official Tax Credit receipts that I can send from my phone! It made tax time a breeze!
This software let's me seamlessly invoice books and lessons, while keeping track of missed payments with auto-invoicing and also generating professional receipts with a thank you.
Parents and older students are able to cancel and reschedule lessons at their leisure (according to my policies) and re-book a time that is more convenient for them - resulting in almost no empty spots and more money in my pocket! They can also see their lesson notes and record their practice time to hold them accountable and for me to be able to peak at as well! This has resulted in more practice = better results= happier students = happier parents = referrals = home studio to Music Academy = (more $ !!!)
One of my favourite features of My Music Staff is being able to upload recordings of my students for the parents and families to enjoy. No more time consuming CD's that no one can play anymore anyway. Now, they just download and have it right on their phone or PC (see "happier students = happier parents...etc.)
Thank you My Music Staff for helping me to grow my business by being so organised and so very, very productive in the background! I couldn't have done it without you!
Pros
How can I possibly choose just one thing? Before My Music Staff, keeping track of missed lessons was next to impossible. I had separate notebooks and online files and word docs for attendance, lesson notes, expenses, payments for books and payments for lessons - now it's all together - neat and tidy, organised and at my fingertips (and my teachers') at the studio, at home and on the go! And that's just the beginning...
Cons
I do wish My Music Staff was setup to take Electronic Funds Transfers in Canada - as that is a new form of payment I am implementing in my school. I also would like to be able to add my business logo as a header for emails with an automatic signature. I realise I can use placeholders to do this job but it is a little laborious when you're in a rush.
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It's great once you get to know it
Reviewed on 22/05/2020
For a relatively low cost, this software is helping me grow and define my business. The company was...
For a relatively low cost, this software is helping me grow and define my business. The company was extremely responsive when the pandemic hit and new features were unveiled quickly. I am able to run my appointments just as easily from zoom as face to face using the software tools they provided. Overall, I would recommend this product as a great tool for a studio.
Pros
It makes scheduling and keeping track of payments a breeze. Everything is all in one place and generating reports is also simple. For the most part, it does more than I had expected/hoped.
Cons
For people who prefer having support via the phone, this is not a good option. There are many times that I wish I could just dial a number to get an answer. That being said, they respond quickly via email. There is also a learning curve with this software that might be a barrier to some.
Response from Port 443
Hi Anamarie. Thank you for the lovely review. I do just want to point out that we do have phone support as well! You can reach our team toll-free at 1-888-732-6134 :)
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Review
Reviewed on 23/02/2021
Overall it has been good. Customer Service is quite quick once you get matched with a member. The...
Overall it has been good. Customer Service is quite quick once you get matched with a member. The Support centre and Pinterest links and How-To's are done very well. Not the mention the lovely additional bits like Social Media Calendar and worksheets for the kids is so lovely! And helpful!
I really like using it every day personally and so do my Staff. But my students, not so much. It's only easy to use when you are using it for a couple hours a day like me, otherwise its a total mind field
Pros
I like the amount of customisation. The calendar Sync. The website functionality and the Families & Invoicing section.
Cons
It is not user friendly for the public. It is far too complicated for my business. For example if someone wants to sign up for a course they have to go through Student Portals. Log In. Emails. Setting it up. Saving it to the Homepage. Then they cant pay immediately they have to wait for an invoice and then log in again and finally enter their bank details. I am im discussions of discontinuing with this software. While it has great benefits for Admin it really is too complicated for the public and inviting new customers in. Therefore it is not for us in the long term.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Fantastic Program
Reviewed on 15/09/2023
It's fantastic. I love that there is never any bugs in the system. The fact that I can rely on it...
It's fantastic. I love that there is never any bugs in the system. The fact that I can rely on it to perform the way intended is worth everything to me.
Pros
The flexibility and customization features stand out the most. Many businesses have slightly different approaches to the way they run their businesses and I have never found a circumstance where the needs of my businesses quirks were able to be implemented. It's very easy to use, understand and has always been exceptionally reliable. I rarely come across a bug in the system.
Cons
I don't really dislike anything but I also don't use the invoicing portion of the system as I don't invoice clients. I do direct debit.
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ideally for anyone managing a small music school
Reviewed on 27/08/2022
Really positive. Support staff are great and there is plenty of resources to problem solve any...
Really positive. Support staff are great and there is plenty of resources to problem solve any booking requirements. It’s nice to see that the software is still being updated and invested in which makes me hopefully for the tools it will provide in the near future.
Pros
It has features that I didn’t realise I would need. It’s the best blends of resources for music teachers and management software.
Cons
The experience on phones feels clunky and difficult to navigate. All my staff use it on their phones and would prefer an app that is more condensed for just their day of teaching.
Reasons for Choosing My Music Staff
Time and efficiency. I was also looking for something that would benefit my teachers.Switched From
Google SheetsReasons for Switching to My Music Staff
Music teachers resourcesMy Music Staff FAQs
Below are some frequently asked questions for My Music Staff.Q. What type of pricing plans does My Music Staff offer?
My Music Staff offers the following pricing plans:
- Starting from: US$14.95/month
- Pricing model: Subscription
- Free Trial: Available
My Music Staff is offered at $14.95 per month. A 30-day free trial is available.
Q. Who are the typical users of My Music Staff?
My Music Staff has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does My Music Staff support?
My Music Staff supports the following languages:
English, French, Japanese
Q. Does My Music Staff support mobile devices?
My Music Staff supports the following devices:
Q. What other apps does My Music Staff integrate with?
My Music Staff integrates with the following applications:
Google Calendar, PayPal, Squarespace, Stripe, Weebly, Wix, WordPress, Zapier, Zoom Meetings
Q. What level of support does My Music Staff offer?
My Music Staff offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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