---
description: If you're in a hunt for the best solution for your business, learn what 800.com has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
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title: 800.com Price, Reviews & Ratings | GetApp Singapore 2026
---

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# 800.com

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> 800.com is the AI-powered business phone and call intelligence platform trusted by 45,000+ companies. Get a toll-free, local, or vanity number in minutes, with AI agents that answer 24/7, call tracking that proves ad ROI, and AI summaries on every call. From $19/mo, no contracts.
> 
> Verdict: Rated **4.7/5** by 359 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of 800.com

\*\*Never miss a revenue call.\*\* 800 AI Agents pick up every call 24/7 — qualifying leads, answering FAQs, and booking appointments on Google Calendar or Calendly while you're with a customer or off the clock. Pair that with sequential, simultaneous, and time-of-day call forwarding so live calls always reach the right person, on any device.&#10;&#10;\*\*Turn every call into actionable insight.\*\* 800 Intelligence automatically summarizes every conversation, scores calls against your custom sales criteria, recommends next steps that flow into your CRM, and lets you query your call history in plain English with Ask AI ("Which deals brought up pricing this week?"). Sales coaching, QA, and pipeline review without rewinding hour-long recordings.&#10;&#10;\*\*Prove which marketing actually works.\*\* Assign unique tracking numbers to every campaign, channel, and landing page, and use Dynamic Number Insertion to attribute calls down to the keyword. Two-way data sync with Google Ads, Meta, Microsoft Ads, GA4, and Looker Studio means you finally know which dollar of ad spend drove the call — and which to cut.&#10;&#10;\*\*Look and sound professional from day one.\*\* Choose a toll-free, local, or premium vanity number from a marketplace of memorable patterns, or port your existing number for free. Every plan includes business greetings, voicemail-to-email transcription, business texting, and a dedicated line that keeps your personal cell out of customer hands.&#10;&#10;\*\*One platform instead of five.\*\* Replace your VoIP provider, call tracking tool, AI receptionist, and SMS marketing platform with a single subscription. Native integrations with HubSpot, Salesforce, GoHighLevel, ServiceTitan, Zapier, Slack, and a full API/webhook surface fit it into whatever stack you already run.&#10;&#10;\*\*Built to scale from solo to enterprise.\*\* Plans start at $19/month for solo operators (Startup), step up to $49 for small teams (Small Business), and reach $99 for unlimited users with full agency-grade features (Unlimited). No long-term contracts, no setup fees, free number porting, and a 30-day money-back guarantee on every plan.&#10;&#10;\*\*Vertical-tuned for the businesses that live on the phone.\*\* Industry packaging for automotive dealers (ASC-certified integrations, sales/service routing), home service companies (crew SMS, on-site call handling), healthcare providers (after-hours patient routing, on-call escalation), law firms (lead qualification, attorney-client confidentiality), real estate agents (Zillow/yard-sign attribution), and marketing agencies (white-label reporting, multi-client dashboards).

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 359 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: 800.com
- **Location**: Longboat Key, US

## Commercial Context

- **Starting Price**: US$149.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: 800.com is available across 3 pricing tiers, details of which are outlined below –&#10;Pro – Includes 5 toll-free numbers&#10;•&#9;Monthly - $239/month&#10;•&#9;Yearly - $199/month (billed annually)&#10;Unlimited – Includes 1 toll-free number&#10;•&#9;Monthly - $59/month&#10;•&#9;Yearly - $49/month (billed annually)&#10;Personal – Includes 1 toll-free number&#10;•&#9;Monthly - $23/month&#10;•&#9;Yearly - $19/month (billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Alerts/Notifications
- Archiving & Retention
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scoring
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Callback Scheduling

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Call Tracking Software](https://www.getapp.sg/directory/749/call-tracking/software)

## Related Categories

- [Call Tracking Software](https://www.getapp.sg/directory/749/call-tracking/software)
- [VoIP Software](https://www.getapp.sg/directory/107/voip/software)
- [Business Phone Systems](https://www.getapp.sg/directory/1099/business-phone-systems/software)
- [Call Recording Software](https://www.getapp.sg/directory/935/call-recording/software)

## Alternatives

1. [Ringover](https://www.getapp.sg/software/117547/ringover) — 4.7/5 (884 reviews)
2. [Nextiva](https://www.getapp.sg/software/91289/nextiva) — 4.6/5 (919 reviews)
3. [RingEX](https://www.getapp.sg/software/105173/ringcentral-mvp) — 4.2/5 (1205 reviews)
4. [3CX](https://www.getapp.sg/software/103409/3cx) — 4.4/5 (467 reviews)
5. [Zoom Phone](https://www.getapp.sg/software/2069748/zoom-phone) — 4.5/5 (244 reviews)

## Reviews

### "What I like best about 800.com?" — 5.0/5

> **Lamone** | *23 May 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I really really like 800.com. They are pretty Cool and fasinating actually. They are very understandable people that really care about their clients and their businesses. If difficult times arrive they are there for you and work with you. I've had more than one of those moments. Their pricing is very fair, and the quality of their products is amazing. I will always remember how they really aided me and helped mme succeed with my business.
> 
> **Cons**: 800.com can really be busy sometimes depending on when you call because their so popular.  Sometimes you have to wait for someone to call you back, which they do pomptly.
> 
> I still get my messages and texts from my clients and that's very important to me; Even when I can't answer calls; Which I can't right now just because I am too busy at the moment. I always get the messages in real time and they even have AI Agents that can take your calls for you and just do a whole bunch more stuff as well which is very helpfull; Taking the messaging service into the outer limits.

-----

### "Reliable and easy-to-use call management platform" — 4.0/5

> **Gabby** | *11 April 2026* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: 800.com is very easy to set up and use, even without a technical background. The call management features are straightforward and reliable, and having everything in one place (calls, texts, and tracking) saves a lot of time. The interface is clean, and it’s been helpful for managing business communications efficiently.
> 
> **Cons**: Some features feel a bit limited, especially when it comes to more advanced customization or reporting. The pricing can also add up depending on usage, and customer support response times can vary.
> 
> Overall, 800.com has been a solid tool for managing business calls and communication. It’s user-friendly, dependable, and does exactly what we need for day-to-day operations. While there’s room for improvement in advanced features and support speed, it’s still a great option for businesses looking for a simple and effective phone system.

-----

### "Overall, it’s good" — 3.0/5

> **Ladonna** | *23 April 2026* | Consumer Services | Recommendation rating: 3.0/10
> 
> **Pros**: I like how 800.com has the app to utilize it makes things easier to get to, but I would like it to also have the same features as the website
> 
> **Cons**: The app does not have the same features as the website and it seems that I do not get calls. Sometimes they drop or do not go through. I want to be able to have Khols come through to my phone from the app so I can see the numbers instead of having to forward my number
> 
> Overall, it’s a good app to use just a bit of adjusting. I had 100.com for over a year now I love how I can have all of my communication needs handled in one spot as far as having my phone and fax and that I can adjust with automated system systems and text messaging.

-----

### "Efficient and Professional Communication Tool for Business Owners”" — 5.0/5

> **Hilda** | *15 May 2026* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about 1.800.com for my business number was how easy it made it to set up a professional phone presence quickly. It allowed me to get a dedicated business number without complicated installation or equipment, which helped me separate personal and business communication right away. The call forwarding features were especially useful because I could stay connected with customers from anywhere, even when I wasn’t in the office. It also helped my business appear more credible and established, which is important when building trust with clients. Overall, it made communication simpler, more organized, and more professional.
> 
> **Cons**: What I liked least about 1.800.com was that it took a little time at first to explore all the features and fully understand the setup options. Once I got familiar with it, everything became much easier to use. Some advanced settings could be a bit more straightforward, but they didn’t take away from the overall experience. Even with that small learning period, the platform still provided a reliable and professional business number solution that worked well for my needs and helped improve how I manage customer communication.
> 
> Overall, my experience with 1.800.com has been very positive. It provided a simple and efficient way to set up a professional business phone number without needing complicated equipment or a long setup process. The platform helped me separate business and personal calls, which improved organization and communication with customers. I also appreciated the call forwarding features, which allowed me to stay connected even when I was away from the office. While there was a short learning period at the beginning, the system became easy to use over time. Overall, it has been a reliable and helpful tool for my business.

-----

### "Wonderful experience" — 4.0/5

> **Melissa** | *24 November 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Great value, ease of use, wonderful customer care. It is easy to set up to ensure I never miss a call.
> 
> **Cons**: The website was a bit difficult to get used to. I had a hard time understanding how to set up the phone calls/forwarding/messages, but I requested a phone call and received excellent support.
> 
> I had a wonderful experience especially when I needed specific assistance. Anytime I requested help it was top notch.

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## Links

- [View on GetApp](https://www.getapp.sg/software/2008915/800-com)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/800-com/> |
| en-AE | <https://www.getapp.ae/software/2008915/800-com> |
| en-AU | <https://www.getapp.com.au/software/2008915/800-com> |
| en-CA | <https://www.getapp.ca/software/2008915/800-com> |
| en-GB | <https://www.getapp.co.uk/software/2008915/800-com> |
| en-IE | <https://www.getapp.ie/software/2008915/800-com> |
| en-NZ | <https://www.getapp.co.nz/software/2008915/800-com> |
| en-SG | <https://www.getapp.sg/software/2008915/800-com> |
| en-ZA | <https://www.getapp.za.com/software/2008915/800-com> |
| fr | <https://www.getapp.fr/software/2008915/800-com> |
| fr-BE | <https://fr.getapp.be/software/2008915/800-com> |
| fr-CA | <https://fr.getapp.ca/software/2008915/800-com> |

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