--- description: If you're in a hunt for the best solution for your business, learn what MasterControl Manufacturing Excellence has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MasterControl Manufacturing Excellence Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Logbook Software](/directory/1179/logbook/software) > [MasterControl Manufacturing Excellence](/software/2009907/mastercontrol-manufacturing-excellence) # MasterControl Manufacturing Excellence Canonical: https://www.getapp.sg/software/2009907/mastercontrol-manufacturing-excellence Page: 1 / 9\ Next: [Next page](https://www.getapp.sg/software/2009907/mastercontrol-manufacturing-excellence?page=2) > MasterControl Manufacturing Excellence (Mx) helps life sciences manufacturers eliminate errors and deliver products to market 70% faster with digital production records (EBR/eDHR) and electronic logbooks, helping life sciences meet FDA, EMA, and ISO 13485 requirements. > > Verdict: Rated **4.6/5** by 187 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of MasterControl Manufacturing Excellence • Replaces paper batch records with electronic batch records (EBR) and eDHR, guiding operators through every step with real-time validation and automated calculations. • Cuts batch review and release time by over 90% while maintaining a 99% right-first-time rate with Review-by-Exception. • Lets process engineers build and modify Master Templates and Recipes independently, without development resources or implementation cycles. • Extends digital discipline to equipment, cleaning, and environmental monitoring records with MasterControl Logbooks. • Enforces training and quality controls at the point of execution, so operators can't skip training, bypass validations, or enter out-of-spec data. • Connects natively to MasterControl Quality Excellence (Qx) and Asset Excellence (Ax) for one digital thread from shop floor to release. • Scales from a single production line to global, multi-site manufacturing networks across North America, Europe, and Asia-Pacific. • Deploys and delivers value in 120 days, without the cost or complexity of a traditional MES implementation. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 187 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MasterControl - **Location**: Salt Lake City, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$1,000.00 - **Pricing model**: Per Feature - **Pricing Details**: Flexible packaging, designed to scale from a single production line to global, multi-site rollouts using Master Templates, Product Families, and Formulations. Manufacturers can be live and delivering value in 120 days. Contact MasterControl for a package and pricing tailored to your organization's size, regulatory requirements, and production complexity. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Vietnamese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway and 14 more ## Features - API - Activity Dashboard - Automated Scheduling - Barcode/Ticket Scanning - Bills of Material - CRM - Change Management - Chemical Management - Collaboration Tools - Compliance Management - Customizable Reports - Data Import/Export - Data Visualization - Document Management - Food Traceability - Forecasting - Inventory Management - Inventory Tracking - MES - Maintenance Management ## Integrations (17 total) - BarTender - Blue Mountain RAM - Elemental Machines - IFS Cloud - Infor ION - LabVantage - LabWare LIMS - MasterControl Quality Excellence - Maximo - Microsoft 365 - MuleSoft Anypoint Platform - NetSuite - PowerBI Portal - SAP BTP - SQL Connect ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Logbook Software](https://www.getapp.sg/directory/1179/logbook/software) ## Related Categories - [Logbook Software](https://www.getapp.sg/directory/1179/logbook/software) - [Chemical Manufacturing Software](https://www.getapp.sg/directory/3551/chemical-manufacturing/software) - [Food Manufacturing Software](https://www.getapp.sg/directory/3411/food-beverage-manufacturing-erp/software) - [Manufacturing Software](https://www.getapp.sg/directory/666/manufacturing-engineering/software) - [MRP Software](https://www.getapp.sg/directory/895/mrp/software) ## Alternatives 1. 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It has the most versatility, can be used for the greatest variety of things, is simple and quick to understand and operate, and allows us to capture everything we want to capture. ----- ### "Left Paper; Never Looked Back" — 5.0/5 > **Nicholas** | *7 October 2025* | Biotechnology | Recommendation rating: 3.0/10 > > **Pros**: MasterControl has greatly improved our efficiency as an organization. The paper process was incredibly time consuming and opaque but with eBRs we can issue new records in record time. The visibility into the data and being able to look into what has been done when has been a great help. No more digging through off-site storage to find a specific record from years ago. We can all access what we need online. > > **Cons**: It can be difficult to find the proper view when opening a record. It defaults to sections I do not need and has to reset after opening a useful section. > > This has been a game changer for our organization and especially my team in Document Control. We have eliminated so many clunky and outdated processes by switching to Electronic. ----- ### "Try something else, this software is full of problems." — 2.0/5 > **Brian** | *9 January 2025* | Chemicals | Recommendation rating: 2.0/10 > > **Pros**: -Integration of Quality Documents -Removal of paper from the production floor. -Accountability of who enters data in production > > **Cons**: -Customer Support is slow and usually can't go anything. They just blame the product design and say the product is working as designed. -Software is extremely slow for operators to use -Software is full of bugs that make building and using templates difficult -Feature called "Product Families" is poorly designed and is not usable with most of the other functions in the module. -Building templates is slow and cumbersome and lacks basic features like copy/paste for more than one item at a time. -Barcode scanning functions are too basic to be used effectively in a manufacturing environment. -Product managers assigned to launching Mx do little to nothing to support you. -UI is not well designed for a production environment when operators are wearing gloves and PPE. Text is small and most of the UI cannot be customized for individual needs. > > MasterControl Mx was not built with production operations in mind. It is difficult and slow for operators to use when compared to paper. Try other softwares. For the price you are going to pay, you are going to be overwhelmed with bugs, defects, and poor support (months for tickets to get resolved). ----- ### "A Mx review" — 4.0/5 > **Matthew** | *8 October 2025* | Biotechnology | Recommendation rating: 8.0/10 > > **Pros**: I like how easy it is to create production records and notify managers of oos events. I also like the visibility of the status of the production record and the significant figures. > > **Cons**: I don’t like how the master template approval process is managed in Qx. I don’t like having to delete a packet if the master template is rejected. Can we remove the REVISED-REVISED-REVISED from the naming structure? ----- ### "Senior Manager, QA" — 4.0/5 > **Judy** | *9 October 2025* | Pharmaceuticals | Recommendation rating: 3.0/10 > > **Pros**: My company use master control for electric batch records. It’s very easy to use. I like it is able to perform Review By Exception. > > **Cons**: I’m having challenges with the issue that Attachments are unable to be downloaded all together with the executed batch records. > > Overall master control excellence is easy to navigate, and simpler construction for end users. I’m looking forward for the AI as well as logbooks functions. ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.sg/software/2009907/mastercontrol-manufacturing-excellence?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2009907/mastercontrol-manufacturing-excellence) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data