---
description: If you're in a hunt for the best solution for your business, learn what KIBO Commerce has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: KIBO Commerce Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [eCommerce Software](/directory/744/ecommerce/software) > [KIBO Commerce](/software/2010055/kibo-ecommerce)

# KIBO Commerce

Canonical: https://www.getapp.sg/software/2010055/kibo-ecommerce

> KIBO is a MACH-certified, composable commerce platform unifying B2B and B2C eCommerce, OMS, and Agentic AI on a single API-first architecture.
> 
> Verdict: Rated **4.3/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of KIBO Commerce

A Catalog Built for Commerce Complexity:&#10;KIBO's Master and Child Catalog model functions as a native PIM system. One master product record powers unlimited storefronts, regions, and channels, with Child Catalogs enabling per-site overrides for language, currency, pricing, and assortment. Three category types — Static, Dynamic Precomputed, and Dynamic Realtime — give merchandisers precise control over navigation and collections, including automatically built pages like "Clearance Under $50" with no manual effort.&#10;&#10;Pricing That Matches How You Actually Sell:&#10;Unlimited Price Lists layer on top of base catalog pricing and resolve by customer segment, account, site, or locale. Exclusive Price Lists restrict a shopper's view to only their negotiated assortment — critical for B2B portals. Volume, tiered, and subscription pricing are all supported natively, and promotions are applied after price list resolution, protecting margin by design.&#10;&#10;Promotions and Discounts With Surgical Precision:&#10;KIBO's promotions engine evaluates cart contents against configurable conditions — product, category, customer segment, order total, and quantity — then applies discounts automatically. Percentage off, amount off, fixed price, free item, and auto-add mechanics work at the line item, order, or shipping level. Coupon codes, stackability rules, and scheduled campaigns give merchandisers full control without developer involvement.&#10;&#10;B2B Commerce Built for Complexity:&#10;KIBO supports hierarchical account structures with role-based purchasing controls, unlimited contract price lists, volume and tiered pricing, and full quote negotiation and approval workflows. Purchase order payments with credit limit and overdraft management, bulk ordering, and reordering from account history reduce friction for repeat buyers. B2B-specific catalogs with account-level assortment control ensure each buyer sees only the products and prices relevant to their account.&#10;&#10;Subscriptions That Drive Predictable Revenue:&#10;KIBO manages the full recurring order lifecycle natively. Shoppers can pause, skip, update frequency, and change payment methods through self-service controls. Subscription-specific pricing models including discounted, locked-in, and promotional pricing are all supported. Automated order generation converts active subscriptions into orders on schedule without manual intervention.&#10;&#10;Agentic AI Across Every Commerce Touchpoint&#10;KIBO's AI Agent is purpose-built for commerce operations. The Agent can generate product descriptions, SEO metadata, and translations at catalog scale. Handle order inquiries, returns, and product discovery through natural language. Give service teams a conversational interface for order management, cancellations, and refunds. The agent connects directly to live KIBO commerce data.&#10;&#10;Open, Extensible, and Built for Integration&#10;KIBO's API Extensions framework executes custom logic before or after any API action, enabling integrations with ERPs, CRMs, loyalty platforms, and tax engines without forking the core platform. Webhooks deliver real-time commerce events to external systems the moment they occur. A comprehensive REST API, GraphQL gateway, and TypeScript SDK ensure KIBO fits into your existing technology ecosystem.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kibo
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brunei, Bulgaria, Cambodia, China, Croatia, Cyprus, Czechia, Denmark and 82 more

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Barcode/Ticket Scanning
- Bulk Ordering
- CRM
- Campaign Management
- Catalog Management
- Channel Management
- Communication Management
- Content Management
- Conversion Tracking
- Credit Card Processing
- Customer Accounts
- Customer Database

## Integrations (50 total)

- Acumatica Cloud ERP
- Adobe Acrobat Reader
- Adobe Commerce
- Adobe Experience Manager
- Adyen
- Affirm
- Akeneo Product Cloud
- Algolia
- Amazon Pay
- Amazon Seller Tool
- Amplience
- Apple Pay
- Avalara
- Bloomreach
- CardConnect

... and 35 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [eCommerce Software](https://www.getapp.sg/directory/744/ecommerce/software)

## Related Categories

- [eCommerce Software](https://www.getapp.sg/directory/744/ecommerce/software)
- [Multi-Channel eCommerce Software](https://www.getapp.sg/directory/1065/multi-channel-ecommerce/software)
- [Headless eCommerce Software](https://www.getapp.sg/directory/1999/headless-ecommerce-platform/software)
- [B2B eCommerce Platforms](https://www.getapp.sg/directory/2627/b2b-ecommerce-platform/software)

## Alternatives

1. [Shopify](https://www.getapp.sg/software/8275/shopify) — 4.5/5 (6689 reviews)
2. [WooCommerce](https://www.getapp.sg/software/101759/woocommerce) — 4.5/5 (1042 reviews)
3. [Wix](https://www.getapp.sg/software/90955/wix) — 4.4/5 (10668 reviews)
4. [Adobe Commerce](https://www.getapp.sg/software/91008/magento-commerce) — 4.3/5 (658 reviews)
5. [BigCommerce](https://www.getapp.sg/software/8260/bigcommerce) — 4.4/5 (339 reviews)

## Reviews

### "12 years of experience with this reliable platform" — 5.0/5

> **Verified Reviewer** | *28 October 2019* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Reliable, trustworthy software to build our 5 ecommerce sites on.&#10;Hosted platform means someone else is constantly monitoring the performance and hardware needs of our sites.&#10;Out of box features are smooth, polished and easy to use.
> 
> **Cons**: Customizations for specific business needs can take time and money to accomplish.&#10;Support lately (Kibo, not Marketlive) has been disappointing.
> 
> Overall, a great platform for hosting multiple sites in a single admin with ease.&#10;Very reliable and a great partner.&#10;Professional features and an exceptional integration/migration team.&#10;The only real complaint we have is our most recent experiences with support.

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### "Positive review" — 4.0/5

> **Galateya** | *15 September 2024* | Computer Networking | Recommendation rating: 8.0/10
> 
> **Pros**: The platform is easy to use and the order management was easy
> 
> **Cons**: Sometimes the processed refunds got stuck and caused customers problems
> 
> My overall experience with Kibo is positive

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### "KIBO  was fine until we found something better" — 3.0/5

> **Christine** | *27 September 2019* | Plastics | Recommendation rating: 4.0/10
> 
> **Pros**: Straight forward platform, integrated into our website with ease. We have our own developers so the process was fairly seamless. This is great for basic usage within an e-commerce platform.
> 
> **Cons**: API integration was not what we were looking for - Platform did not provide the ability to communicate with our Marketing or ERP software

-----

### "Customer for 6 years" — 5.0/5

> **Maria** | *25 October 2019* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Very intuitive, robust, comprehensive and most of all solid in performance and security. Fairly easy to add in partner functionality in marketing or other areas over the years.
> 
> **Cons**: For the version we were on there were several modules. That can be a good thing or a bad thing, but depending on how many parts you need, the costs could add up quickly.
> 
> Kibo is on top of industry best practices and near cutting if not leading edge technology. We never felt like we needed to push Kibo to add this or that -  they brought it to market.

## Links

- [View on GetApp](https://www.getapp.sg/software/2010055/kibo-ecommerce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/website-ecommerce-software/a/kibo-ecommerce/> |
| en-AE | <https://www.getapp.ae/software/2010055/kibo-ecommerce> |
| en-AU | <https://www.getapp.com.au/software/2010055/kibo-ecommerce> |
| en-CA | <https://www.getapp.ca/software/2010055/kibo-ecommerce> |
| en-GB | <https://www.getapp.co.uk/software/2010055/kibo-ecommerce> |
| en-IE | <https://www.getapp.ie/software/2010055/kibo-ecommerce> |
| en-NZ | <https://www.getapp.co.nz/software/2010055/kibo-ecommerce> |
| en-SG | <https://www.getapp.sg/software/2010055/kibo-ecommerce> |
| en-ZA | <https://www.getapp.za.com/software/2010055/kibo-ecommerce> |

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