---
description: If you're in a hunt for the best solution for your business, learn what SmartVault has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
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title: SmartVault Price, Reviews & Ratings | GetApp Singapore 2026
---

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# SmartVault

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> SmartVault helps businesses store documents and collaborate with internal and external stakeholders via a unified portal. The platform complies with a variety of statutory guidelines including CCPA, SEC, GLBA, GDPR, and FINRA to prevent violation of rules and fulfil legal obligations.
> 
> Verdict: Rated **4.3/5** by 137 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of SmartVault

 Secure online document management &#10; Branded client portals for file sharing &#10; Integration with leading tax \&amp; accounting apps

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 137 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: SmartVault
- **Location**: Houston, US
- **Founded**: 2008

## Commercial Context

- **Starting Price**: US$70.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: SmartVault offers a free trial, after which it is available on monthly and annual subscriptions. Details include:&#10;Standard (minimum 5 users) - $28/user/month or $20/user/month (billed annually) &#10;Business Pro (minimum 2 users) - $56/user/month or $40/user/month (billed annually) &#10;Accounting Pro (minimum 2 users) - $56/user/month or $40/user/month (billed annually) &#10;Enterprise - (minimum 10 users) - Contact SmartVault for details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Trail
- Authentication
- Business Process Automation
- Client Portal
- Collaboration Tools
- Compliance Management
- Compliance Tracking
- Content Management
- Contract/License Management
- Customizable Branding
- Customizable Dashboard
- Customizable Forms
- Customizable Templates

## Integrations (20 total)

- Acctivate Inventory Management
- Docusign
- Docusign CLM
- Emburse Nexonia
- FreshBooks
- Hubdoc
- Intuit ProConnect Tax
- Lacerte Tax
- LedgerSync
- Liscio
- Method CRM
- Microsoft Outlook
- ProSeries Tax
- QuickBooks Online
- Rightworks Connect

... and 5 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Document Management Software](https://www.getapp.sg/directory/284/document-management/software)

## Related Categories

- [Document Management Software](https://www.getapp.sg/directory/284/document-management/software)
- [File Sharing Software](https://www.getapp.sg/directory/422/file-sharing-api/software)
- [Portal Software](https://www.getapp.sg/directory/464/portal/software)
- [Workflow Management Software](https://www.getapp.sg/directory/566/business-workflow/software)
- [Legal Document Management Software](https://www.getapp.sg/directory/763/legal-document-management/software)

## Alternatives

1. [Google Drive](https://www.getapp.sg/software/90762/google-drive) — 4.8/5 (28430 reviews)
2. [Google Docs](https://www.getapp.sg/software/91392/google-docs) — 4.7/5 (28799 reviews)
3. [Google Workspace](https://www.getapp.sg/software/90761/google-apps-for-business) — 4.7/5 (17484 reviews)
4. [OneDrive](https://www.getapp.sg/software/91652/onedrive) — 4.5/5 (12627 reviews)
5. [Microsoft 365](https://www.getapp.sg/software/90725/microsoft-office-365) — 4.6/5 (14038 reviews)

## Reviews

### "Awesome to add to my tech stack" — 5.0/5

> **Tracey** | *16 November 2020* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: It's an easy way to securely hold all of my clients documents. I LOVE that it works well with docusign. My clients find it easy to use.
> 
> **Cons**: If you cannot get in touch with customer service (everyone is busy\!) they have FAQ's that I easily found what I was looking for\!
> 
> My compliance department introduced SmartVault instead of google drive or another service. I couldn't be happier\! And, the integration with docusign is awesome.&#10;My clients find it easy to work with .

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### "Much to learn" — 4.0/5

> **Kristi** | *12 November 2020* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: It is great for securely sharing financial reports.
> 
> **Cons**: There is a pretty big learning curve to the software.
> 
> I mainly use SmartVault for storing and sharing financial reports and other files that need to be safely sent to/from my clients. The user interface is professional looking and a step up from what I was using. At some point I need to take the time to meet with someone and really gain a better understanding of how some of the features work.

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### "Not user friendly enough for older or nontech savvy clients" — 3.0/5

> **Juliana** | *23 March 2023* | Accounting | Recommendation rating: 3.0/10
> 
> **Pros**: I like the ease of use between Smartvault and Lacerte Tax. It's very simple to print documents directly to the client folders.
> 
> **Cons**: I liked the portal features, set up and interface the least. I wasted MORE time having to edit \&amp; update invites, resend documents, explain how to use the portal over the phone etc than I EVER saved my actually using the portal.
> 
> I was trying to solve my portal problem with Smart vault. I used this program for 6+ years at another job but when I tried implementing it in my own firm it just didn't work. I ended up going with another program for the same price that included workflow automation.

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### "Consistent and Cheaper than other options out there" — 4.0/5

> **Georgia** | *16 November 2020* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: It is consistent across the many years we have used it at my small account firm.  It is a cheaper options for delivering our tax returns to our clients.
> 
> **Cons**: We have some issues with permissions on our end and on the client end that requires some troubleshooting and frustration.
> 
> Overall I am very happy with the service for the price.

-----

### "Smooth link to Lacerte but could use improvement on links to clients" — 4.0/5

> **Steve** | *7 November 2017* | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most is the direct link to Lacerte tax software.  Employees can send a return or any form from Lacerte with only one click.
> 
> **Cons**: Sending documents to clients seems inefficient - for example the only way to send more than one document is via a "link" or password encrypted email - would like ability to select multiple documents from different folders and send by email link, not just passwords.
> 
> Integration with Lacerte and cloud storage. Does provide one place to receive documents from clients, send documents to client and share documents within our team.

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## Links

- [View on GetApp](https://www.getapp.sg/software/2034711/smartvault-com)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/smartvault-com/> |
| en-AE | <https://www.getapp.ae/software/2034711/smartvault-com> |
| en-AU | <https://www.getapp.com.au/software/2034711/smartvault-com> |
| en-CA | <https://www.getapp.ca/software/2034711/smartvault-com> |
| en-GB | <https://www.getapp.co.uk/software/2034711/smartvault-com> |
| en-IE | <https://www.getapp.ie/software/2034711/smartvault-com> |
| en-NZ | <https://www.getapp.co.nz/software/2034711/smartvault-com> |
| en-SG | <https://www.getapp.sg/software/2034711/smartvault-com> |
| en-ZA | <https://www.getapp.za.com/software/2034711/smartvault-com> |

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