---
description: If you're in a hunt for the best solution for your business, learn what Novocall has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Novocall Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [Novocall](/software/2035351/novocall)

# Novocall

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> Novocall is a call tracking software that helps businesses manage multi-channel customer communications on a centralized platform. Team members can embed widgets and custom forms into websites, allowing them to automatically schedule and trigger callbacks with customers.
> 
> Verdict: Rated **4.8/5** by 109 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 109 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Novocall
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Novocall is available at $39/month. It also offers a free trial.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Available Countries**: Singapore

## Features

- API
- Activity Dashboard
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Calendar Management
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Campaign Management
- Chat/Messaging
- Conversion Tracking
- Dashboard

## Integrations (11 total)

- Flock
- Google Ads
- Google Analytics 360
- Google Calendar
- Meta for Business
- Microsoft Outlook
- Microsoft Teams
- Salesforce Sales Cloud
- Slack
- Telegram
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Tracking Software](https://www.getapp.sg/directory/749/call-tracking/software)

## Related Categories

- [Call Tracking Software](https://www.getapp.sg/directory/749/call-tracking/software)
- [Inside Sales Software](https://www.getapp.sg/directory/761/inside-sales/software)
- [Call Recording Software](https://www.getapp.sg/directory/935/call-recording/software)

## Alternatives

1. [Agile CRM](https://www.getapp.sg/software/102073/agile-crm) — 4.1/5 (524 reviews)
2. [EngageBay CRM](https://www.getapp.sg/software/113999/engagebay-marketing) — 4.7/5 (907 reviews)
3. [Phonexa](https://www.getapp.sg/software/2036487/phonexa) — 5.0/5 (75 reviews)
4. [Ricochet360](https://www.getapp.sg/software/127955/ricochet) — 4.8/5 (82 reviews)
5. [LeadSquared](https://www.getapp.sg/software/101405/leadsquared) — 4.3/5 (167 reviews)

## Reviews

### "Easy to use" — 5.0/5

> **Blair** | *19 October 2018* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Simple to work,just copy in the code to the website area you want it then you are done
> 
> **Cons**: Nothing for cons since overall it works  without any flaws at the moment.
> 
> Being able to allow my possible customers to contact me easy or current customers.

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### "Strategy Sessions Done Right" — 4.0/5

> **Jonathan** | *17 October 2018* | Professional Training & Coaching | Recommendation rating: 8.0/10
> 
> **Pros**: I got really excited with this product, because, I immediately saw the benifit of schedualing callback for a strategy session. &#10;I can embed this in my website, have it handle the booking of 20min strategy sessions. It calls me, then calls prospect and connects us together.
> 
> **Cons**: As per my use case, it really needs to be able to intergate with my google calendar. At the moment I am using webhooks and zapier to push appoinments to the calendar, but at risk of double booking with something else.
> 
> This has been an amazing experience, and very excited about the future of this product.

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### "Still deciding if it was worth it" — 4.0/5

> **Eric** | *19 October 2018* | Marketing & Advertising | Recommendation rating: 6.0/10
> 
> **Pros**: Has nice features -- I like the variety of options
> 
> **Cons**: I'm still wondering how much better it is than a simple and free call now button.

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### "Brilliant for increasing conversion" — 5.0/5

> **Craig** | *16 October 2018* | Civil Engineering | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to set-up and use and instantly improved customer interaction
> 
> **Cons**: It WAS the ability to purchase extra calls but this has been added now as an option so no cons for me\!
> 
> INCREASING VISITOR CONVERSION NUMBERS\!

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### "It actually works\!" — 5.0/5

> **Atley** | *16 October 2018* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It works very well and reps are very responsive to inquiries.   Slick UI also.
> 
> **Cons**: How it's charged by each call in 20 min segments.  Just a small detail, but other features trump it.

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## Links

- [View on GetApp](https://www.getapp.sg/software/2035351/novocall)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2035351/novocall> |
| de-AT | <https://www.getapp.at/software/2035351/novocall> |
| en | <https://www.getapp.com/it-communications-software/a/novocall/> |
| en-AE | <https://www.getapp.ae/software/2035351/novocall> |
| en-AU | <https://www.getapp.com.au/software/2035351/novocall> |
| en-CA | <https://www.getapp.ca/software/2035351/novocall> |
| en-GB | <https://www.getapp.co.uk/software/2035351/novocall> |
| en-IE | <https://www.getapp.ie/software/2035351/novocall> |
| en-NZ | <https://www.getapp.co.nz/software/2035351/novocall> |
| en-SG | <https://www.getapp.sg/software/2035351/novocall> |
| en-ZA | <https://www.getapp.za.com/software/2035351/novocall> |
| es | <https://www.getapp.es/software/2035351/novocall> |
| es-CL | <https://www.getapp.cl/software/2035351/novocall> |
| es-CO | <https://www.getapp.com.co/software/2035351/novocall> |
| es-MX | <https://www.getapp.com.mx/software/2035351/novocall> |

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