--- description: If you're in a hunt for the best solution for your business, learn what WhatsApp has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WhatsApp Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [WhatsApp](/software/2035411/whatsapp) # WhatsApp Canonical: https://www.getapp.sg/software/2035411/whatsapp Page: 1 / 656\ Next: [Next page](https://www.getapp.sg/software/2035411/whatsapp?page=2) > WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more. > > Verdict: Rated **4.7/5** by 16375 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 16375 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: WhatsApp - **Location**: Menlo Park, US ## Commercial Context - **Pricing model**: Per Feature (Free version available) - **Pricing Details**: WhatsApp is available free of cost. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - @mentions - API - Activity Dashboard - Alerts/Notifications - Audio Calls - Autoresponders - Batch Communications - CRM - Canned Responses - Chat/Messaging - Collaboration Tools - File Sharing - Interaction Tracking - Mobile Access - Multi-Channel Communication - Multi-Language - On-Demand Communications - Personalization - Project Management - Real-Time Chat ## Integrations (13 total) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software) - [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software) - [Team Communication Software](https://www.getapp.sg/directory/1257/team-communication/software) ## Alternatives 1. [Zoho Desk](https://www.getapp.sg/software/10036/zoho-desk) — 4.5/5 (2213 reviews) 2. [Slack](https://www.getapp.sg/software/91563/slack) — 4.7/5 (24119 reviews) 3. [LiveChat](https://www.getapp.sg/software/8385/livechat) — 4.6/5 (1724 reviews) 4. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1787 reviews) 5. [Text Request](https://www.getapp.sg/software/2051851/text-request) — 4.6/5 (1193 reviews) ## Reviews ### "Reliable and Secure Messaging for Everyday Use" — 4.0/5 > **Absana** | *2 January 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It's free and voice/video calls work smoothly. WhatsApp's adds a level of security with it's end-to-end encryption. It allows for media, document and location sharing and includes all the standard messaging features (voice notes, group chats, etc.) It's global reach is great, and allows for international connectivity. It also works on mobile and desktop. It also allows for a large number of people to be in a group chat compared to other similar platforms. > > **Cons**: There is a decent amount of spam messaging and calls which can be annoying but it is expected on all platform. It collects metadata, and requires and active internet connection. > > WhatsApp is a powerful and secure tool for staying connected with others, especially internationally. It offers messaging services for free, and is not difficult to navigate at all. However, it does have minor caveats like filtering issues and lack of customization (for paternal controls or storage). ----- ### "A simple and reliable communication app" — 5.0/5 > **hagit** | *31 May 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: WhatsApp is very easy to use, fast, and intuitive. It’s simple to send messages, photos, and files, and group chats work very well. I especially like the ability to make high‑quality voice and video calls. > > **Cons**: Sometimes the app becomes slow when there are many files or active groups. I would like to see more management options, such as message filtering or better organization tools for groups. > > Overall, my experience with WhatsApp has been very positive. The app is reliable, easy to use, and makes communication simple and fast. I use it daily for personal and group conversations, and it consistently works well for messaging, voice calls, and video calls. Despite a few areas that could be improved, it remains one of the most convenient communication tools for me. ----- ### "I only use Whatsapp when I need to but would avoid if I can" — 3.0/5 > **Verified Reviewer** | *25 September 2025* | Arts & Crafts | Recommendation rating: 3.0/10 > > **Pros**: Easy to add friends/people, just need to add via phone number. You can also create subgroups into main groups. > > **Cons**: Probably because you add via phone number, you can sometimes get spam calls on whatsapp. Also feels more intrusive and less professional when adding via phone number. Media files take up a lot of space on the phone, you need to download any images or videos in order to view them on whatsapp. > > Overall, I don't enjoy using whatsapp much. Feels like the more I use it, the more spam calls and messages I get on the app. I also get random images and videos that others send via the whatsapp group downloaded into my phone which I need to delete after. ----- ### "Great communication tool" — 5.0/5 > **Sadie** | *16 February 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and set up. Love the search tool. It makes it easy to go back and find the communication you are looking for > > **Cons**: Buried messages. When one of our offices adds to many messages it can be a challenge to see the thread of communications that relate to a particular topic > > We use it every day and have several different chats for different projects and groups. It helps us all stay informed and up to speed in the moment ----- ### "Essential communication tool" — 5.0/5 > **Verified Reviewer** | *21 May 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Easy, smooth interface with strong end-to-end encryption for privacy. Reliable and fast group chats and NO ADS. WhatsApp Web and iPad app are great. > > **Cons**: Call audio quality can be inconsistent at times. And while the desktop app exists, it's riddled with bugs to the point where I find myself switching to WhatsApp Web, which ironically runs much smoother. > > WhatsApp has been an essential part of my daily routine for over 15 years. On the work side, it keeps my team connected through multiple group chats smoothly and without any glitches. Personally, it's been my go-to messaging app for staying in touch with friends and family. It's one of those tools that just works, every single time. ----- Page: 1 / 656\ Next: [Next page](https://www.getapp.sg/software/2035411/whatsapp?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2035411/whatsapp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data