--- description: If you're in a hunt for the best solution for your business, learn what WhatsApp has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WhatsApp Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [WhatsApp](/software/2035411/whatsapp) # WhatsApp Canonical: https://www.getapp.sg/software/2035411/whatsapp Page: 1 / 655\ Next: [Next page](https://www.getapp.sg/software/2035411/whatsapp?page=2) > WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more. > > Verdict: Rated **4.7/5** by 16331 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 16331 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: WhatsApp - **Location**: Menlo Park, US ## Commercial Context - **Pricing model**: Per Feature (Free version available) - **Pricing Details**: WhatsApp is available free of cost. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - @mentions - API - Activity Dashboard - Alerts/Notifications - Audio Calls - Autoresponders - Batch Communications - CRM - Canned Responses - Chat/Messaging - Collaboration Tools - File Sharing - Interaction Tracking - Mobile Access - Multi-Channel Communication - Multi-Language - On-Demand Communications - Personalization - Project Management - Real-Time Chat ## Integrations (13 total) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software) - [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software) - [Team Communication Software](https://www.getapp.sg/directory/1257/team-communication/software) ## Alternatives 1. [Zoho Desk](https://www.getapp.sg/software/10036/zoho-desk) — 4.5/5 (2212 reviews) 2. [Slack](https://www.getapp.sg/software/91563/slack) — 4.7/5 (24071 reviews) 3. [Text Request](https://www.getapp.sg/software/2051851/text-request) — 4.6/5 (1193 reviews) 4. [LiveChat](https://www.getapp.sg/software/8385/livechat) — 4.6/5 (1719 reviews) 5. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1758 reviews) ## Reviews ### "Ease of use,Customer Support , Advanced Features" — 5.0/5 > **Zeeshan** | *13 December 2025* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: Ease of use ,with no bugs and issues. its customer friendly interface and end to end Encryption during Chatting. > > **Cons**: Its lack of ability to control , scams, phishing attempts and the spread of misinformation , especially in large Group Chats. > > Overall experience is awesome , as it is user friendly, reliable , no privacy concern andis feature Rich ----- ### "Best business communication tool for small retail shops" — 5.0/5 > **Isuranga** | *15 March 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The product catalog feature and quick replies are very helpful to manage my gift shop efficiently. It makes my business look more professional to customers. > > **Cons**: I would like to see more advanced analytics for sales tracking and more options to customize the catalog theme. > > WhatsApp Business is the best communication tool for my small retail business. It helps me to showcase my gifts and chocolates professionally. ----- ### "I only use Whatsapp when I need to but would avoid if I can" — 3.0/5 > **Verified Reviewer** | *25 September 2025* | Arts & Crafts | Recommendation rating: 3.0/10 > > **Pros**: Easy to add friends/people, just need to add via phone number. You can also create subgroups into main groups. > > **Cons**: Probably because you add via phone number, you can sometimes get spam calls on whatsapp. Also feels more intrusive and less professional when adding via phone number. Media files take up a lot of space on the phone, you need to download any images or videos in order to view them on whatsapp. > > Overall, I don't enjoy using whatsapp much. Feels like the more I use it, the more spam calls and messages I get on the app. I also get random images and videos that others send via the whatsapp group downloaded into my phone which I need to delete after. ----- ### "Whatsapp review, business owner perspective" — 5.0/5 > **Claudio** | *25 January 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: best and easy communication tool. messanging in europe especially. daily use of chat and video call. barely have any bugs nor issues. > > **Cons**: not much to not like about whatsapp, only thing missing would be a better overview of documents. also overview in chats, i communicate with 50 people per day and it can get too much. ----- ### "Great App\!" — 5.0/5 > **Verified Reviewer** | *13 March 2026* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: What I like most about WhatsApp is that it keeps me connected with the people I know, making it easy to message them.Video calls and voice calls are super easy to make. > > **Cons**: I don't have any complains to write about this app as of now, it seems to work just fine for what I need it. > > Overall I can say this app great\! I use it on a daily basis and I have not had any issues with it. I highly recommend the use of it as mean of communication. ----- Page: 1 / 655\ Next: [Next page](https://www.getapp.sg/software/2035411/whatsapp?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2035411/whatsapp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data