--- description: If you're in a hunt for the best solution for your business, learn what WhatsApp has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WhatsApp Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [WhatsApp](/software/2035411/whatsapp) # WhatsApp Canonical: https://www.getapp.sg/software/2035411/whatsapp Page: 1 / 661\ Next: [Next page](https://www.getapp.sg/software/2035411/whatsapp?page=2) > WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more. > > Verdict: Rated **4.7/5** by 16485 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 16485 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: WhatsApp - **Location**: Menlo Park, US ## Commercial Context - **Pricing model**: Per Feature (Free version available) - **Pricing Details**: WhatsApp is available free of cost. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Afrikaans, Albanian, Arabic, Azerbaijani, Bangla, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Marathi, Persian, Polish, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese - **Available Countries**: United States ## Features - @mentions - API - Activity Dashboard - Alerts/Notifications - Audio Calls - Autoresponders - Batch Communications - CRM - Canned Responses - Chat/Messaging - Collaboration Tools - File Sharing - Interaction Tracking - Mobile Access - Multi-Channel Communication - Multi-Language - On-Demand Communications - Personalization - Project Management - Real-Time Chat ## Integrations (13 total) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software) - [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software) - [Team Communication Software](https://www.getapp.sg/directory/1257/team-communication/software) - [Generative AI Tools](https://www.getapp.sg/directory/3874/generative-ai/software) - [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software) ## Alternatives 1. [Slack](https://www.getapp.sg/software/91563/slack) — 4.7/5 (24236 reviews) 2. [LiveChat](https://www.getapp.sg/software/8385/livechat) — 4.6/5 (1729 reviews) 3. [Text Request](https://www.getapp.sg/software/2051851/text-request) — 4.6/5 (1193 reviews) 4. [Tidio](https://www.getapp.sg/software/105081/tidio-chat) — 4.7/5 (590 reviews) 5. [Zoho Desk](https://www.getapp.sg/software/10036/zoho-desk) — 4.5/5 (2216 reviews) ## Reviews ### "Ease of use,Customer Support , Advanced Features" — 5.0/5 > **Zeeshan** | *13 December 2025* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: Ease of use ,with no bugs and issues. its customer friendly interface and end to end Encryption during Chatting. > > **Cons**: Its lack of ability to control , scams, phishing attempts and the spread of misinformation , especially in large Group Chats. > > Overall experience is awesome , as it is user friendly, reliable , no privacy concern andis feature Rich ----- ### "Essential Tool for Daily Client and Team Communication" — 4.0/5 > **Kira** | *20 October 2026* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: I really like the Cost-Effective File Sharing whatsapp offers, Sharing PDFs, images, and audio files directly through the chat saves time compared to standard email attachments. Also whatsapp has Instant Delivery \& Reliability Message delivery, voice notes, and media uploads are fast and reliable even on slower network connections. > > **Cons**: I didnt really like the Media Compression ,High-resolution videos or large image files are automatically compressed, which can reduce quality unless sent specifically as documents. > > WhatsApp is our go-to tool for fast, direct communication with clients and remote team members. It drastically reduces email back-and-forth for quick questions, updates, and document sharing. While it lacks advanced organizational features for managing multi-thread business tasks, its reliability and widespread adoption make it an essential everyday platform. ----- ### "Not safe with Whatsapp" — 2.0/5 > **Jessica** | *12 July 2026* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: That it allowed me to mute it completely before I uninstalled the app completely. I didn't like anything literally > > **Cons**: I truly believe this is a platform to allow scammers and hackers and typical criminals to contact anyone even if they're blocked on regular calls as spam and it's a unsafe community and shouldn't be recognized for a business in my opinion ----- ### "Reach ANYONE instantly around the world" — 5.0/5 > **Elisabetta** | *17 July 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: What I like most is its massive global user base reliability. Because nearly everyone has it, it acts as a seamless bridge for instant text, voice, and video communication without worrying about cross platform compatibility issues\! > > **Cons**: What I like least is its rigid reliance on a single, primary phone number per account. It makes managing professional and personal boundaries difficult, even if also the phone number for private life and business are different. The file-sharing capability also automatically compresses high-quality media unless sent explicitly as a "document." > > My overall experience is definitely positive. WhatsApp is an indispensable tool for daily life and client communication. It remains the most effective way to reach anyone instantly around the world\! ----- ### "Simple, Reliable, and Convenient Communication" — 5.0/5 > **Aryan** | *21 October 2026* | Construction | Recommendation rating: 9.0/10 > > **Pros**: WhatsApp makes it easy to stay connected through instant messaging, voice and video calls, and group chats. I also like its simple interface, reliable file sharing, and end-to-end encryption. > > **Cons**: WhatsApp can feel cluttered with too many group notifications, and managing chats could be easier. Multi-device support and message search could also be more seamless. > > Overall, WhatsApp is a reliable and convenient messaging app for staying connected with friends, family, and coworkers. Its calls, group chats, and file sharing are useful, although notification management and chat organization could be improved. ----- Page: 1 / 661\ Next: [Next page](https://www.getapp.sg/software/2035411/whatsapp?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2035411/whatsapp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data