--- description: If you're in a hunt for the best solution for your business, learn what Okendo has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Okendo Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/575/feedback-and-reviews-management/software) > [Okendo](/software/2035751/okendo) # Okendo Canonical: https://www.getapp.sg/software/2035751/okendo Page: 1 / 11\ Next: [Next page](https://www.getapp.sg/software/2035751/okendo?page=2) > Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys. > > Verdict: Rated **4.9/5** by 236 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Okendo With Okendo, brands can: - Convert better by showcasing content like customer ratings, reviews, photos, and videos that build trust and improve shopper confidence. - Retain more with loyalty and referral programs that reward engagement, encourage repeat purchases, and strengthen brand advocacy. - Adapt faster with quizzes, surveys, and AI automation that capture customer insights and personalize campaigns in real time. Why Brands Choose Okendo - Trusted by 17,000+ fast-growing Shopify brands including SKIMS, Rhode, and Oh Polly. - Proven impact with an average 4X lift in conversion rates and 15X ROI. - 65+ integrations with tools like Shopify, Klaviyo, Attentive, Postscript, and Meta. - Dedicated customer support with responsive, hands-on guidance for SMBs through enterprise. - Reliable, scalable performance built to support growth at every stage. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 236 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Okendo - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Okendo is offered across five pricing plans, outlined below. A 14-day free trial is available. Essential: $29 per month Growth: $99 per month Power: $299 per month Advanced: $499 per month Enterprise: Please contact Okendo directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, Ireland, New Zealand, Spain, Sweden, United Kingdom, United States ## Features - API - Activity Dashboard - Campaign Management - Customer Profiles - Customer Surveys - Customizable Branding - Customizable Reports - Dashboard - Data Import/Export - Email Reminders - Loyalty Program - Multi-Channel Campaigns - Multi-Channel Marketing - Negative Feedback Management - Performance Metrics - Ratings/Reviews - Referral Tracking - Reporting & Statistics - Response Management - Review Badge Management ## Integrations (38 total) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion ... and 23 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Feedback and Reviews Management Software](https://www.getapp.sg/directory/575/feedback-and-reviews-management/software) ## Related Categories - [Feedback and Reviews Management Software](https://www.getapp.sg/directory/575/feedback-and-reviews-management/software) - [Customer Loyalty Software](https://www.getapp.sg/directory/204/customer-loyalty/software) - [Referral Software](https://www.getapp.sg/directory/742/referral-marketing/software) - [Survey Software](https://www.getapp.sg/directory/234/survey/software) - [Customer Advocacy Software](https://www.getapp.sg/directory/1711/customer-advocacy/software) ## Alternatives 1. [Trustpilot](https://www.getapp.sg/software/113149/trustpilot) — 4.5/5 (1206 reviews) 2. [TrueReview](https://www.getapp.sg/software/2043135/truereview) — 5.0/5 (155 reviews) 3. [Birdeye](https://www.getapp.sg/software/112535/birdeye) — 4.7/5 (707 reviews) 4. [ReputationStacker](https://www.getapp.sg/software/2071031/reputationstacker) — 4.9/5 (59 reviews) 5. [Yotpo](https://www.getapp.sg/software/91286/yotpo) — 4.5/5 (377 reviews) ## Reviews ### "Pretty good app but in order to sync with Klaviyo you have to get the $299/month plan\!" — 4.0/5 > **MELANIE** | *1 October 2020* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: It's pretty easy to use and to navigate and overall works well. > > **Cons**: You have to access it from Shopify and not from a website, so I cant get my social media manager to upload reveiws to Facebook unless i give her access to Shoipify. Unlike Yotpo, you have to manually share on FB page. The klaviyo integration is only on the $299/month power plan which is too pricey for me. > > I'd like to integrate with Klaviyo but I am. not at the stage that I can afford the power plan. ----- ### "Insighful Customer Experience" — 5.0/5 > **Jeanette** | *17 July 2026* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: \[sensitive content hidden\] is very insightful and helpful when suggesting and making changes to our account. She is very thorough and open to assisting with any problems we may run into. > > **Cons**: There aren't many things I dislike. I do feel there are a lot of things to set up, but we are fairly newer so I imagine once we get everything going it will be less. ----- ### "review" — 3.0/5 > **Marc** | *25 July 2019* | Retail | Recommendation rating: 6.0/10 > > **Pros**: Ease of use and automatic review push feature. > > **Cons**: limited features, can not connect reviews to google. ----- ### "Great product with great support\!" — 5.0/5 > **Kyle** | *24 October 2025* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: On-site and backend functionality, easy design modifications, helpful templates for reviews widgets, supportive onboarding and customer success teams. > > **Cons**: In the sales process, we were promised sorting functionality that is not possible. We worked through this with our CSM and are looking for long term solutions. > > Great product with great support. We started with Reviews in our first year and expanded to add Referrals as well. It is a great user-friendly platform and we are happy with the partnership. ----- ### "Helpful people, great product" — 5.0/5 > **Kenny** | *13 July 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Quick and easy backend to manage the product. Has a lot of thoughts behind the product design to really target true users. > > **Cons**: Not much at the moment, but if I'd have to say, it'll be the lack of a search functionality to get to settings/menus in the dashboard. > > Helpful support team to help ensure a smooth experience. The team offers the most amazing support needed to ensure we're using the platform at its fullest. ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.sg/software/2035751/okendo?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2035751/okendo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data