--- description: If you're in a hunt for the best solution for your business, learn what Okendo has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Okendo Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/575/feedback-and-reviews-management/software) > [Okendo](/software/2035751/okendo) # Okendo Canonical: https://www.getapp.sg/software/2035751/okendo Page: 1 / 10\ Next: [Next page](https://www.getapp.sg/software/2035751/okendo?page=2) > Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys. > > Verdict: Rated **4.9/5** by 223 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Okendo With Okendo, brands can: - Convert better by showcasing content like customer ratings, reviews, photos, and videos that build trust and improve shopper confidence. - Retain more with loyalty and referral programs that reward engagement, encourage repeat purchases, and strengthen brand advocacy. - Adapt faster with quizzes, surveys, and AI automation that capture customer insights and personalize campaigns in real time. Why Brands Choose Okendo - Trusted by 17,000+ fast-growing Shopify brands including SKIMS, Rhode, and Oh Polly. - Proven impact with an average 4X lift in conversion rates and 15X ROI. - 65+ integrations with tools like Shopify, Klaviyo, Attentive, Postscript, and Meta. - Dedicated customer support with responsive, hands-on guidance for SMBs through enterprise. - Reliable, scalable performance built to support growth at every stage. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 223 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Okendo - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Okendo is offered across five pricing plans, outlined below. A 14-day free trial is available. Essential: $29 per month Growth: $99 per month Power: $299 per month Advanced: $499 per month Enterprise: Please contact Okendo directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, Ireland, New Zealand, Spain, Sweden, United Kingdom, United States ## Features - API - Activity Dashboard - Campaign Management - Customer Profiles - Customer Surveys - Customizable Branding - Customizable Reports - Dashboard - Data Import/Export - Email Reminders - Loyalty Program - Multi-Channel Campaigns - Multi-Channel Marketing - Negative Feedback Management - Performance Metrics - Ratings/Reviews - Referral Tracking - Reporting & Statistics - Response Management - Review Badge Management ## Integrations (39 total) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion ... and 24 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Feedback and Reviews Management Software](https://www.getapp.sg/directory/575/feedback-and-reviews-management/software) ## Related Categories - [Feedback and Reviews Management Software](https://www.getapp.sg/directory/575/feedback-and-reviews-management/software) - [Customer Loyalty Software](https://www.getapp.sg/directory/204/customer-loyalty/software) - [Referral Software](https://www.getapp.sg/directory/742/referral-marketing/software) ## Alternatives 1. [Trustpilot](https://www.getapp.sg/software/113149/trustpilot) — 4.5/5 (1205 reviews) 2. [TrueReview](https://www.getapp.sg/software/2043135/truereview) — 5.0/5 (153 reviews) 3. [Birdeye](https://www.getapp.sg/software/112535/birdeye) — 4.7/5 (704 reviews) 4. [Yotpo](https://www.getapp.sg/software/91286/yotpo) — 4.5/5 (376 reviews) 5. [NiceJob](https://www.getapp.sg/software/110189/nicejob) — 4.9/5 (203 reviews) ## Reviews ### "Reviews and Posting Made Easy" — 5.0/5 > **Scott** | *25 September 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Social validation is key so the Okendo system really helps us grab reviews from our committed clients > > **Cons**: The system doesnt have a free option so you need to have some level of business before you want to get started > > One stop shop for all of our reviews. Also the syndication of reviews across all of our sites is also extreamly helpful\! ----- ### "Easy to use and brands have a lot of control\!" — 5.0/5 > **Cammie** | *15 October 2024* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Easy integration with Shopify, it looks really nice on the site, easy to use, prioritizes product review generation and works in favor of the brand - we have more control over our reviews. > > **Cons**: Review request templates don't look the nicest. > > Great experience overall\! Okendo checks all the boxes that our previous review platform, Trustpilot, couldn't do. I also like the other capabilities Okendo has beyond reviews but we have not dipped into that yet. ----- ### "review" — 3.0/5 > **Marc** | *25 July 2019* | Retail | Recommendation rating: 6.0/10 > > **Pros**: Ease of use and automatic review push feature. > > **Cons**: limited features, can not connect reviews to google. ----- ### "Solid review app for non-syndicated stores\!" — 4.0/5 > **Katherine** | *8 October 2024* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: Easy to moderate, manage and respond to reviews, really polished AI responses, and integrated well with our helpdesk software. > > **Cons**: Syndication with key retailers was not possible, and the ability to do it manually was more expensive than competitors who could automate the syndication. > > I was really happy with the software and didn't have any complaints with it - we just had evolving needs as a company, that Okendo wasn't equipped to meet. Syndication capability with our retail partners was the key one. ----- ### "Okendo and Shopify works great" — 5.0/5 > **James** | *14 October 2024* | Furniture | Recommendation rating: 9.0/10 > > **Pros**: Easy integration into Shopify. The team was great with the setup and the UI was easy to use > > **Cons**: Seem like deliverability of review request aren't as good as other platforms. > > Positive so far, hopefully we can fix deliverability issue. ----- Page: 1 / 10\ Next: [Next page](https://www.getapp.sg/software/2035751/okendo?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2035751/okendo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data