---
description: If you're in a hunt for the best solution for your business, learn what WeHelp has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: WeHelp Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [WeHelp](/software/2040503/wehelp)

# WeHelp

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> WeHelp is a customer experience management platform designed to help businesses using NPS methodology conduct surveys including objective questions that can be answered on a 0-10 scale. Teams can utilize the results to facilitate strategic planning across business processes.
> 
> Verdict: Rated **5.0/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 6 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: WeHelp

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: WeHelp is offered across two pricing plans, outlined below. A 15-day free trial is available.

Startup: $19/month
Business: $49/month
- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese
- **Available Countries**: Brazil, United States

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Collaboration Tools
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Visualization
- Email Management
- Engagement Tracking
- Feedback Management
- Multi-Channel Communication
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management

## Integrations (2 total)

- ActiveCampaign
- Pipedrive

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Survey Software](https://www.getapp.sg/directory/234/survey/software)

## Related Categories

- [Survey Software](https://www.getapp.sg/directory/234/survey/software)
- [Customer Satisfaction Software](https://www.getapp.sg/directory/1029/customer-satisfaction/software)
- [NPS Software](https://www.getapp.sg/directory/1963/nps/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)

## Alternatives

1. [Typeform](https://www.getapp.sg/software/91581/typeform) — 4.7/5 (964 reviews)
2. [Zoho Survey](https://www.getapp.sg/software/91188/zoho-survey) — 4.6/5 (451 reviews)
3. [Survicate](https://www.getapp.sg/software/101401/survicate) — 4.6/5 (99 reviews)
4. [SurveySparrow](https://www.getapp.sg/software/111349/surveysparrow) — 4.4/5 (121 reviews)
5. [XM for Customer Experience](https://www.getapp.sg/software/130147/customer-frontlines) — 4.6/5 (255 reviews)

## Reviews

### "Um dos melhores sistemas de gestão da experiência do cliente e NPS do mercado" — 5.0/5

> **Dilson** | *13 May 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: A facilidade de integrar, configurar e colocar em uso são grandes diferenciais.
> 
> **Cons**: Não vejo nada que desagrade ou desabone a ferramenta.
> 
> Já usávamos uma ferramenta de NPS mas trocamos para o WeHelp há cerca de 4 anos e estamos muito satisfeitos com os resultados e com a evolução do produto.

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### "Excelente solução" — 5.0/5

> **Rogério** | *26 April 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: A integração com o sistema da catraca ajuda muito, o fato de ser fácil e intuitivo facilita engajamento do time além das constantes melhorias e o envolvimento .
> 
> **Cons**: Poderia integrar pra gera automações com meu sistema e com outras soluções
> 
> A wehelp melhorou muito minhas tomadas de decisão quanto a estratégia da empresa . Ouvir o cliente , se aproximar dele e construir uma empresa melhor com ele

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### "Muito mais do que a nota de NPS" — 5.0/5

> **Daniele** | *25 April 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Além de ser uma ferramenta muito fácil de usar, é possível organizar as respostas do campo aberto através de tags, o que deixa o conteúdo ainda mais rico e simples para análise.Poder acompanhar quais são os pontos de contato que interferem na nota do cliente também é bem bacana.
> 
> **Cons**: Sinto de falta de ter um ranking em algumas situações.Ex.: - Organizar os pontos de contato por nota.- Organizar as academias por nota de NPS
> 
> WeHelp vai muito além da nota de NPS. A ferramenta nos proporciona ter uma visão mais detalhada do funcionamento da academia e dos clientes, assim, em vários momentos, auxiliando na tomada de decisões. Além disso, é muito simples de usar e com diversas configurações que o próprio usuário pode fazer.

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### "Imprescindível" — 5.0/5

> **Cássio** | *27 April 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Ferramenta imprescindível para nortear as melhores decisões , entender as necessidades através do olhar do cliente .
> 
> **Cons**: A formatação que o e-mail é entregue após envio .Os parágrafos e espaçamentos se alteram .
> 
> Ótima

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### "Satifação com o produto" — 5.0/5

> **Emanuel** | *25 April 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Sistema fácil, intuitivo e confiável. Nos ajuda a monitorar a satisfação dos nosso clientes e aperfeiçoar nossa operação\!
> 
> **Cons**: O WeHelp é um sistema muito prático e não tem elementos de dificil entendimento ou compreensão.
> 
> O sistema tornou a nossa busca por conhecer o nosso cliente mais fácil e nos auxilia diariamente a buscar o aperfeiçomento da nossa operação\!

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## Links

- [View on GetApp](https://www.getapp.sg/software/2040503/wehelp)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/wehelp/> |
| en-AE | <https://www.getapp.ae/software/2040503/wehelp> |
| en-AU | <https://www.getapp.com.au/software/2040503/wehelp> |
| en-CA | <https://www.getapp.ca/software/2040503/wehelp> |
| en-GB | <https://www.getapp.co.uk/software/2040503/wehelp> |
| en-IE | <https://www.getapp.ie/software/2040503/wehelp> |
| en-NZ | <https://www.getapp.co.nz/software/2040503/wehelp> |
| en-SG | <https://www.getapp.sg/software/2040503/wehelp> |
| en-ZA | <https://www.getapp.za.com/software/2040503/wehelp> |
| pt | <https://www.getapp.com.br/software/2040503/wehelp> |
| pt-PT | <https://www.getapp.pt/software/2040503/wehelp> |

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