Nimble

4.4 (1,874)
Write a Review!
Contact management & social relationship software

About Nimble

Nimble is the industry-leading CRM for Office 365 and G Suite that builds award-winning contact management solutions for teams and individuals. It does all the work by integrating with productivity apps such as inboxes and calendars, delivers a streamlined user experience, and was built to help business teams close more deals, faster.

Nimble unites thousands of small to mid-sized business teams successfully nurture their personal and business relationships across email, social networks and more than 90 cloud-based business applications.

Ranked #1 in Overall Satisfaction by G2 Crowd, and #1 Small Business Sales and Marketing CRM by Fit Small Business, Nimble combines the strengths of traditional CRM, classic contact management, social media, sales intelligence and marketing automation into a powerful relationship management platform that delivers relationship insights everywhere you work. For more information or to sign up for a free trial, visit www.nimble.com.


Key benefits of Nimble

  • Show customers that they're valued by monitoring and responding to their concerns, in real-time, across all of your networks, with Nimble.

  • Search across all of your social channels simultaneously with Nimble and read messages from all networks in one unified view.

  • Find and engage targeted leads on social networks and import leads directly into Nimble to begin nurturing them socially.

  • Use the Nimble smart contacts app to see live contact profiles immediately while you browse.

  • Nimble will identify people in your network that you should be communicating with then guide you on how, when, and why to interact with them.

  • Images

    Nimble Software - 1
    Nimble Software - Nimble Contact Record
    Nimble Software - Detailed Deal View
    Nimble Software - Group Message Feature
    View 5 more
    Nimble video
    Nimble Software - 1
    Nimble Software - Nimble Contact Record
    Nimble Software - Detailed Deal View
    Nimble Software - Group Message Feature

    Not sure about Nimble? Compare with a popular alternative

    Starting Price

    US$24.90
    month
    US$25.00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    61
    199

    Integrations

    52
    22

    Ease of Use

    4.3 (1,874)
    4.1 (756)

    Value for Money

    4.3 (1,874)
    4.1 (756)

    Customer Service

    4.3 (1,874)
    4.2 (756)
    Green rating bars show the winning product based on the average rating and number of reviews.

    Alternatives

    Salesforce Service Cloud

    4.4
    #1 Alternative to Nimble
    Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your...

    Capsule

    4.5
    #2 Alternative to Nimble
    Capsule is the smart simple online CRM. It's used to build stronger customer relationships, make more sales, save time,...

    LinkedIn Jobs

    4.5
    #3 Alternative to Nimble
    LinkedIn Jobs is a job board software that helps non-profit organizations and staffing agencies post job openings to...

    Elementor

    4.7
    #4 Alternative to Nimble
    Elementor is a cloud-based page builder for WordPress websites that allows users to control their full web design...

    Reviews

    Overall rating

    4.4 /5
    (1,874)
    Value for Money
    4.3/5
    Features
    4.2/5
    Ease of Use
    4.3/5
    Customer Support
    4.3/5

    Already have Nimble?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1,874
    Brad
    Brad
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The Best Profile Enrichment App for Business Professionals on the Market

    Reviewed on 24/01/2019

    Nimble is our data enrichment application. We use it across departments for the purpose of...

    Nimble is our data enrichment application. We use it across departments for the purpose of enriching contact information in all our systems. The product as a plug in via the contact manager and prospecting widget is not only affordable, it 's ROI is immediate, compared to other data enrichment platforms that are very expensive. We leverage Nimble in several business use cases, Top of the funnel lead generation, Segmentation and Audience selection for Marketing and sales outreach campaigns and general profile updates across other platforms we use such as Salesforce, Google for Work, Calendars etc. Use it to save time and have accurate data for any business case. It is very strong at building profiles off of simple highlight features in Linkedin, Email and other daily sources of contact information. No Brainer...

    Pros

    Nimble's ability to work in all of our platforms google for work, Salesforce CRM, Mobile, Linkedin, 366 Degrees and web pages. Nimble's chrome app works across any page or application we work in. We use it to enrich profiles across all our engagements. Nimble prospector lets us highlight a contact across platforms to automatically update, enrich and push information to our Salesforce CRM or Marketing Platform 366 Degrees. It saves a 10-15 hours a week across departments eliminating manual research or contact and lead updates. The ability of Nimble to provide personal dosssiers on any contact across your business applications is unreal. The platform helps us drive better relationships and realtime data to use in our sales and marketing outreach.

    Cons

    Nimble is a little misunderstood in the market from my perspective. It can be used as a CRM and is a great solution for departmental or Small to Midsize businesses in this capacity. However the real power is in the enrichment of profiles and prospecting capabilities to find additional information that is missing already in key business platforms Billing, Sales, Marketing or Customer Support. We have no dislikes with Nimble related to the way we utilize it across Salesforce, Google and other key software services we use it with.

    Response from Nimble

    Thank you for your review Brad. We really appreciate your support of Nimble and the team.

    Jeffrey
    Overall rating
    • Industry: Retail
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Nimble Storage - Best in class

    Reviewed on 07/11/2019

    We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast,...

    We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast, reliable storage solution with great customer support.

    Pros

    The solution is easy to install, easy to setup, and easy to use. The web interface makes managing the solution a breeze, and Infosight provides a plethora of data with insight into how the SAN is performing / capacity planning / any bottlenecks with virtual machines etc. Nimbles support team has always been amazing -- going above and beyond to resolve customer issues. Performance has never been an issue on this solution, even with it being hybrid.

    Cons

    There are some features that I miss coming from a Netapp solution prior to Nimble, one being breaking clones off from their parents into new volumes. This was a useful feature when wanting to clone data from one environment to another without permanently retaining a delta clone. Another feature I kind of miss is providing CIFS / NFS directly from the storage, removing the need to have separate file servers.

    Verified Reviewer
    Overall rating
    • Industry: Computer Software
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Good contacts manager with potential thwarted by so-so UI, too much sales focus and persistent...

    Reviewed on 06/04/2018

    Contact information. Group emails. Task tracking.

    Contact information. Group emails. Task tracking.

    Pros

    I like the idea of an integrated contacts manager and the social function is helpful. It's also good for group emails. It's better than the sales-focused CRM software I've looked at, but still needs a lot of work IMHO. Keep in mind, I'm a startup founder and not a sales person, which seems to be the primary target.

    Cons

    Lots of unresolved glitches or not-great UX. For example, Nimble shows activity for an email being read if I open it, this should only happen if the recipient did. Also, the Nimble window in Gmail is inconsistent, sometimes it appears, other times it doesn't. Finally, it will mysteriously show hundreds of new activity updates, often for the same few emails, when none have occurred.

    Another issue is upselling. I requested multiple pipelines since min-2017. They said it was in the works. When they finally added it, they didn't contact me as they said they would and also required a subscription upgrade to use it.

    Overall, I'm not a fan of the UI. It's not terribly intuitive and dated. AngelList covers some of the same functionality, like pipelines and messaging, in a much more elegant and efficient interface.

    Response from Nimble

    Hi there,

    Thank you for sharing your feedback with our team. :)

    We are so glad to here that you have enjoyed Nimble's Social Profile matching tool that locates your contacts social profiles based on the information provided.

    We recently released our multiple pipeline feature that enables Nimble users to create as many pipelines with custom stages in each pipeline. This is included within our Business plan, which also enables users to send up to 100 Group Message sends per day, storage 2 GB of storage, and import up to 25,000 contacts. Users can definitely upgrade storage and contacts.

    Best, Olivia
    Nimble Customer Success Ninja

    Andrew
    Overall rating
    • Industry: Education Management
    • Company size: 1,001–5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great product all around!

    Reviewed on 13/10/2022

    Great! Easy to setup, kind of a set it and forget it system. When you need to manage it it is easy...

    Great! Easy to setup, kind of a set it and forget it system. When you need to manage it it is easy to navigate and use. Very few issues at all, HPE is great about finding potential issues before they become and actual issue.

    Pros

    Almost everything! Speed, reliability, ease of upgrading, and support!

    Cons

    Some of the software front end is a bit hard to read. The ability to use it is easy and okay but some of the information is presented to you in a way which isn't the easiest to understand (still way better than other products though)

    Lisi
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: Self Employed
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Nimble Software

    Reviewed on 27/01/2021

    Overall, I like this software, as I am utilizing the free editions, I may buy the professional...

    Overall, I like this software, as I am utilizing the free editions, I may buy the professional upgrade.

    Pros

    The additional features you can add to your website/webpages. Ease of use and combination elements to insert into pages.

    Cons

    At the moment, I can't think of anything. It's exclusive in that no other software has the flexibility to integrate different modules, which when put together create quality pages that look quite professional.

    Alternatives Considered

    Elementor and Google Cloud Storage

    Reasons for Choosing Nimble

    The elementor does not have the capabilities of the Nimble app/add-on. The Nimble seems loaded with more choices than elementor.

    Switched From

    Elementor

    Reasons for Switching to Nimble

    I find the Nimble add-on easier to use with the Word press website I am using.
    Showing 5 reviews of 1,874 Read all reviews

    Nimble FAQs

    Below are some frequently asked questions for Nimble.

    Nimble offers the following pricing plans:

    • Starting from: US$24.90/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    14 day free trial (no credit card required). Nimble offers a pricing plan starting at $24.90 per user/month when paid annually or $29.90 per user/month when paid monthly.

    Nimble has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    Nimble supports the following languages:

    English

    Nimble supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Nimble integrates with the following applications:

    AWeber, ActiveCampaign, Adobe Commerce, Audiense, Batchbook, ClickDesk, ConnectWise PSA, Constant Contact, Cvent Event Management, Desk.com, Dropbox Business, Eventbrite, Evernote Teams, FreshBooks, Freshdesk, FullContact, Gmail, GoTo Training, GoTo Webinar, Google Contacts, Google Workspace, Harvest, Highrise, HipChat, Hootsuite, HubSpot Marketing Hub, INinbox, Mad Mimi, Mailchimp, Marketo Engage, Meta for Business, NetSuite, Nutshell, Operations Hub, PandaDoc, Podio, QuickBooks Online Advanced, Quote Roller, Recurly, RightSignature, Shopify, Stripe, SugarCRM, Talkdesk, WebMerge, Webex, Wufoo, Xero, Zapier, Zendesk Suite, Zoho CRM, iContact

    Nimble offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

    See all software categories found for Nimble.