Quickbooks Online

I absolutely love that one can attach invoice copies and receipts to payables. It's all in one place and I rely less on paper copies.

Versus the desktop version, the reporting doesn't seem as robust and customizable.

QuickBooks Online is a relatively easy product to set up and start using. Over the past few years there a more and more programs that can be integrated into it. It gives you the basic details you need if you take the time to set it up correctly.

I don't know why QuickBooks did not give the online version the same features that the desktop version has. We sometimes struggle to work with our accountant as she only knows the desktop version, and when she asks us to make a change, it is hard for her to explain how to do it because the method is different. Also, there are not as many reports available in the online version. One thing that really bugs me is that even if you add a memo, there is no way to get it to appear on the check or in the memo area of the ledger. Lastly, I feel like customer service has really declined over the past couple of years - it feels like QuickBooks is not supporting their staff and giving them the training they need.

It is very simple to use overall. I like that i can check and work from any computer or cell phone as well. I love direct access to the numbers, easily available reports. It is great for auto billing direct from the software itself. The best part is integration with the bank account. I do not have to manually review expenses and add it.

The QBO is slow to load pages and that can be irritating at times. I initially thought that it was my internet connection but no that is not the case. While you are allowed to do a journal entry with a supplier name you cannot enter a negative invoice. There can be a greater variety in invoice format selection. A tad bit expensive.

My favorite feature of the software is that I can quickly and easily create invoices for my clients while giving them an option to pay online. In the digital world, being able to complete a transaction remotely is a big plus for my business.

Plus, I love that I can save services and products for easy invoicing of my clients.

One area that could be improved is the default setting of routing payments into the "QuickBooks envelopes + cash" category, as it can make for messy bookkeeping. Once this is fixed within your settings, the software is great.