--- description: If you're in a hunt for the best solution for your business, learn what TrueReview has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TrueReview Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Reputation Management Software](/directory/873/reputation-management/software) > [TrueReview](/software/2043135/truereview) # TrueReview Canonical: https://www.getapp.sg/software/2043135/truereview Page: 1 / 7\ Next: [Next page](https://www.getapp.sg/software/2043135/truereview?page=2) > TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback. > > Verdict: Rated **5.0/5** by 154 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of TrueReview Automated Review Requests: Effortlessly collect reviews via personalized email and SMS campaigns. Real-Time Monitoring: Receive instant notifications of new reviews to stay updated. Centralized Dashboard: Manage all reviews from multiple sites in one convenient location. Detailed Analytics: Gain deep insights into customer sentiments and review trends. Review Generation: Encourage satisfied customers to leave positive reviews. Negative Feedback Management: Address issues promptly to enhance service quality. Customizable Templates: Maintain consistent branding across all communications. Testimonial Showcasing: Display positive reviews on your website and social media channels. Comprehensive Reporting: Track progress and identify areas for improvement. Scalable Solutions: Suitable for small businesses and large enterprises across various industries. Enhanced Online Presence: Boost your brand’s credibility and visibility in competitive markets. Customer Satisfaction: Improve customer loyalty through responsive and proactive review management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 154 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TrueReview - **Founded**: 2019 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free 14-day trial included with all plans. No hidden fees, no setup costs, 100% transparent pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Responses - Brand Management - CRM - CRM Integration - Campaign Management - Commenting/Notes - Communication Management - Customer Advocacy - Customer Experience Management - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Reputation Management Software](https://www.getapp.sg/directory/873/reputation-management/software) ## Related Categories - [Reputation Management Software](https://www.getapp.sg/directory/873/reputation-management/software) - [Feedback and Reviews Management Software](https://www.getapp.sg/directory/575/feedback-and-reviews-management/software) ## Alternatives 1. [Trustpilot](https://www.getapp.sg/software/113149/trustpilot) — 4.5/5 (1205 reviews) 2. [Birdeye](https://www.getapp.sg/software/112535/birdeye) — 4.7/5 (704 reviews) 3. [GiveMe5.ai](https://www.getapp.sg/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) 4. [Okendo](https://www.getapp.sg/software/2035751/okendo) — 4.9/5 (225 reviews) 5. [rater8](https://www.getapp.sg/software/2057122/rater8) — 5.0/5 (183 reviews) ## Reviews ### "Excellent product for promoting reviews and gaining feedback." — 5.0/5 > **Phil** | *1 August 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: It's an excellent way of getting more reviews as well as housing feedback all in one place which is easily managed and responded to. > > **Cons**: The only downside is I can't see all the feedback scores, without feedback comments, in one place easily. > > The integration was seamless and the system has worked really well with the results we wanted. I am very happy with the product. ----- ### "You NEED this in your business" — 5.0/5 > **Missy** | *23 October 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: We get so many more reviews from clients and agents in the few years we've been with True Review\! I recommend them to everyone\!\! > > **Cons**: I have nothing negative to say, I love everything about True Review\!\! > > We've had a great response from our clients and agents leaving a review. I love that they can get the link via email, text, or both\! ----- ### "Recommend to Any business owner" — 5.0/5 > **Joe** | *17 October 2024* | Accounting | Recommendation rating: 3.0/10 > > **Pros**: It helps me do all the work with so much to do in my business this is such a helpful tool > > **Cons**: I have nothing bad to say my experience has been nothing but great > > It has taken a workload off of me and support is always there to help ----- ### "Truely a True Review platform." — 5.0/5 > **Nnamdi** | *27 March 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: What we value most about TrueReview is how simple and reliable the platform is for consistently generating authentic patient feedback. The automated review requests integrate smoothly into our workflow, saving staff time while improving our online reputation. We also appreciate the responsive customer support and the clear reporting dashboard, which makes it easy to track performance and identify opportunities to improve patient experience. > > **Cons**: While the platform is effective overall, customization options for messaging and workflow automation can feel somewhat limited compared to more advanced reputation management systems. There is also room for improvement in deeper analytics and integration flexibility with certain EHR or practice management systems. Additionally, pricing may feel relatively high for smaller practices if they are not fully utilizing all available features. > > Our overall experience with TrueReview has been positive. The platform has been dependable for consistently requesting and capturing patient feedback, which has helped strengthen our online presence and patient trust. Implementation was straightforward, staff adoption was smooth, and the system runs with minimal day-to-day management once workflows are established. ----- ### "Powerful Tool for Small Businesses to Improve Online Presence" — 5.0/5 > **Benjamin** | *9 March 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: As a small business, finding efficient ways to manage our time and grow our online presence is incredibly important. True Review has made the process of obtaining client reviews so much easier by automating what used to be a very manual task for our team through mass text messaging and emails. The automation has been extremely effective and has helped us gather feedback from our clients without adding extra administrative work to our day. We’ve seen a noticeable improvement in the number of reviews we receive since implementing it. The interface is user-friendly, and everything is organized in a way that makes it simple to set up campaigns, monitor results, and manage reviews. > > **Cons**: One improvement we would love to see is a different way of organizing requests after they are sent out. While the existing filters are a nice feature, it would be very helpful to organize requests by the date of a specific campaign and then quickly narrow the list down to contacts who did not leave a review. That functionality would make follow-up campaigns much easier to manage. > > Overall, it has been a great tool for our business, and we would definitely recommend it to other small businesses looking for an efficient and streamlined way to manage and grow their online reviews. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.sg/software/2043135/truereview?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2043135/truereview) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data