About Resly

Resly is a property management system designed to help Australian hotels and resorts handle compliance, task scheduling, guest communications, payment processing, and other processes on a unified platform. Administrators can utilize audit logs and custom reports to evaluate accounts and ensure compliance with various regulatory standards.

Resly lets organizations securely store data within a cloud-based repository to mitigate risks related to viruses, malware, and hardware theft. Hotels can schedule and send branded emails or SMS messages to guests and utilize Resly Direct to manage bookings. Resorts can automate payments, streamline bank reconciliation processes, and access statements, reports, and other information from within a centralized platform.

Resly facilitates integration with various third-party systems and booking channels such as Expedia, Mailchimp, Airbnb, Feefo, and more.

Key benefits of Resly

Resly is a cloud-based system enabling hoteliers to manage properties, channels and bookings.

Devices

Business size

S M L

Markets

Australia

Supported Languages

English

Images

Resly Software - Resly report
Resly Software - Resly dashboard
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Resly Software - Resly report Resly Software - Resly dashboard

Features

Total features of Resly: 110

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto Update
  • Automatic Backup
  • Availability Management
  • Bank Reconciliation
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Channel Analytics
  • Channel Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Credit Card Processing
  • Cross Ledger Posting
  • Customer Database
  • Customer History
  • Customer Statements
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Design Management
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Templates
  • Employee Management
  • Expense Tracking
  • Extended Stay
  • Fee Calculation & Posting
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • General Ledger
  • Group Reservations
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Kill Switch
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Media Library
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Sync
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Booking Tools
  • Payment Processing
  • Point of Sale (POS)
  • Pre-built Templates
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Real Time Data
  • Real Time Editing
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Search/Filter
  • Secure Data Storage
  • Single Property
  • Spa/Activity Management
  • Task Management
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • User Management
  • Website Integration
  • Website Management

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Reviews

Overall rating

5 /5
(11)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
5/5
Customer Support
5/5

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Showing 5 reviews of 11
Kirsten B.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The only choice

Reviewed on 21/07/2020

Pure joy, I don't give 5* ratings to software lightly. So many things have been considered and...

Pure joy, I don't give 5* ratings to software lightly. So many things have been considered and applied thoughtfully rather than piecemeal like other software, and they all remain true to the overall design. It's been a pleasure working with [SENSITIVE CONTENT HIDDEN] who are repsponsive and open to suggestions and I can see many of the suggestions being implemented already.
The migration process was easy enough but I think a cheat sheet with what needs to be checked or brought in manually and in what order would help. There was still quite a bit to do to get the system fully setup even though it was functional and online within a few hours and there were things I didn't realise until after I did my first EOM.
I would love to see communication with housekeepers/handmen via an app, ability for guests to checkin and sign off electronically (So important with Covid) and maybe an owners portal to access their own reports.
But overall I LOVE it!

Pros

Love love love that it is true cloud build and design so I can access it from any browser anywhere.
Love that I can have mulitple screens open at once.
It is sleek and easy to navigate. Most features are intuitive but when I need help the support from [SENSITIVE CONTENT HIDDEN] is fast and helpful.
Love the idea of the dashboard now I am used to using it.
Love that I can text guests and use templates for emails (although the editor needs a little work still :)

Cons

All features are there but some need a bit of tewaking to improve efficiency:
Calendar - I find it hard to use as it is. Needs more status colours and can't see and letters of the name for 1N bookings;
Entering new Direct Bkg not efficient - Need to be able to enter no. of nights from start date rather than start and end date, Guest linkage/lookup not efficient (we need to see any comments about the gust before we confirmt he bkg and in Mooloolaba we REALLY need a blacklist feature); Need ability to enter deposit required amt and manage deposit due date and amount (and link this to calendar status); Need extra info to display next to price (Eg. Rate per night, Discount applied to std rate plan (I have lots more ideas for this))
Inability to change room types and status :( I need to do this often due to owners discretion but it deters me given I have to get [SENSITIVE CONTENT HIDDEN] to do it for me;
Printing and Emailing - there are just too many clicks to be able to print anything. There must be an engine that allows printing in one click with a default printer setup. Need this for receipts, invoices and Checkin Form/letter
Sort Order - this appears to be all over the shop. Pls look at display order of charges, agents, rate plans etc. Just make it alphabetical would be easier
Housekkeeping - Still missing display of checkin/out status and ability to show back to backs/set priority (otherwise I love it)
CHarges - need to change chrgs before C/O
Promotions - not able to do promos like stay 5 pay 3

Wayne A.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly Recomended

Reviewed on 30/08/2020

They have supported us throughout the whole transition from our old system to Resly. The set-up was...

They have supported us throughout the whole transition from our old system to Resly. The set-up was basically all done by them and they needed very little help from my end. The system is very intuitive and easy to use.

Pros

The support we have received this far has been second to none. I like how it is cloud based and I can use it anywhere. It is an all in one system which just makes sense. Very simple to use which reduces my stress.

Cons

The only con is that I didn't move sooner!

Lyn N.
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

EASY TO USE AND PORTABLE

Reviewed on 28/08/2020

Great support - readily available

Great support - readily available

Pros

No longer stuck to a desktop based program. Easily accessed as long as there is wifi

Cons

Whilst there are FAQ's it would be helpful to have a user manual. That said support is easily accessible

Sue H.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

RESLY - TICKS ALL THE BOXES

Reviewed on 27/08/2020

AMAZING!!! Always available to answer a question. Never palmed off to someone else or waiting for a...

AMAZING!!! Always available to answer a question. Never palmed off to someone else or waiting for a call back.

Pros

The product and the amazing support from the team made the decision to take on board simple and stress free. The program is user friendly & an easy transition from the old outdated system were were previously using. Being a true cloud based program I can see what is happening from any where in the world on a day by day / hour by hour basis. There is zero stress for relievers - 1 button and EOM is done.

Cons

There is nothing to dislike.
It offers everything I require to run my business efficiently.

Naomi A.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I never thought switching systems could be so easy

Reviewed on 30/08/2020

The guys made this transition so easy. I am a person who struggles with change but this program is...

The guys made this transition so easy. I am a person who struggles with change but this program is a dream to work with. I like that the guys sit and explain everything in easy to understand step by step manner. The one advise from the guys that made so much sense is. " Ask yourself what are you trying to do, then click on the tab that relates and all else follows logically". It is practical, intuitive and logical with absolutely no clutter or useless tabs.

Pros

It is very user friendly. it is definitely cloud ( not just pretending to be).

Cons

Nothing at all it is brilliant, easy to use.

Showing 5 reviews of 11 Read all reviews

Resly FAQs

Below are some frequently asked questions for Resly.

Resly offers the following pricing plans:

  • Starting from: A$30.00/month
  • Pricing model: Other
  • Free Trial: Available

Resly has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Resly supports the following languages:

English

Resly supports the following devices:

Resly integrates with the following applications:

Campaign Monitor, Feefo, Mailchimp

Resly offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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