New Relic

About New Relic

<strong>Performance at-a-Glance</strong>

New Relic One is the only dashboard you need to keep an eye on the end-to-end health and availability of your applications. New Relic One provides real-time performance visibility for each component of your production app: from your real user’s browser, through the application code, and down to the underlying server infrastructure. Complete visibility anytime you want it.

<strong>Deep Diagnostics</strong>

Go from performance at-a-glance monitoring to deep-dive code and SQL-level diagnostics in 2 clicks or less. Use New Relic One to identify when performance bottlenecks occur, where in your application stack and code problems exist, and how to fix them.

New Relic One provides SaaS Web & Mobile Application Monitoring for Ruby, PHP, .Net, Java, Python, Node.js, iOS, and Android Apps

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of New Relic

End-to-End Performance Management Made Easy

Sign-up for your free account. Deploy a small, lightweight agent in your application servers. Then, log into the New Relic One web app and the service will immediately “light up” with actionable performance data about your application. From here your application and server monitoring experience begins! Oh, and this only takes about 2 minutes – so yeah it’s easy!

Don't worry it’s safe and secure too. 70,000+ customers trust us to monitor more than 140 billion metrics daily.

Security certifications? Yes, we have those – we successfully completed our SOC2 audit. Learn more here: http://trust.newrelic.com

Multi-Platform Support

Rather than building on expensive, monolithic application architectures, organizations today are increasingly developing applications that get the job done easily and provide immediate value. This means that applications are being written in languages and frameworks that get the job done fast. They need an application performance management tool that does the same thing. That’s why New Relic is the only application performance management solution that supports applications written in Java, .NET, PHP, Ruby, Python, and Node.js.
Whatever language your app is written in – New Relic One has you covered!

SaaS-Based App Management Anytime, Anywhere

Proven app management capabilities delivered as a service. What does that really mean? It's our system, in our datacenter, and we do the heavy lifting. All you do is log in via your browser, watch your app, find and fix issues. Not to mention – save a ton of time and money along the way.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, China, Germany, India and 3 others

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

New Relic Software - New Relic One Lookout
New Relic Software - New Relic One Instant Observability
New Relic Software - New Relic One Application Performance Monitoring
New Relic Software - New Relic One Pixie UI
New Relic Software - New Relic One Explorer
View 6 more
New Relic video
New Relic Software - New Relic One Lookout
New Relic Software - New Relic One Instant Observability
New Relic Software - New Relic One Application Performance Monitoring
New Relic Software - New Relic One Pixie UI
New Relic Software - New Relic One Explorer

Features

Total features of New Relic: 60

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Availability Testing
  • Backlog Management
  • Bandwidth Monitoring
  • Baseline Manager
  • Billing & Provisioning
  • Collaboration Tools
  • Compliance Management
  • Continuous Deployment
  • Continuous Integration
  • Credential Management
  • Dashboard
  • Data Visualization
  • Debugging
  • Deployment Management
  • Diagnostic Tools
  • Event Logs
  • For Websites
  • Full Transaction Diagnostics
  • Graphical User Interface
  • IP Address Monitoring
  • IT Incident Management
  • Integrated Development Environment
  • Internet Usage Monitoring
  • Log Collection
  • Machine Learning
  • Monitoring
  • Multi-Language
  • Natural Language Processing
  • Network Analysis
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Predictive Analytics
  • Process/Workflow Automation
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Root Cause Analysis
  • Search/Filter
  • Simple Network Management Protocol (SNMP)
  • Software Development
  • Source Control
  • Third Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Uptime Reporting
  • User Management
  • Web App Development
  • Workflow Management

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Reviews

Overall rating

4.5 /5
(171)
Value for Money
3.9/5
Features
4.5/5
Ease of Use
4.2/5
Customer Support
4.2/5

Already have New Relic?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 171
Josh
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

New Relic is a great way to keep track of website performance

Reviewed on 07/07/2022

It's been really helpful using New Relic to monitor our websites and servers.

It's been really helpful using New Relic to monitor our websites and servers.

Pros

Front and back-end monitoring. Customizable dashboard and alerts.

Cons

Some JS overhead when in use. Can be tricky to focus in on different parts of the site.

Daniel Mario
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good enough monitoring

Reviewed on 05/12/2018

Overall positive, but it could be improved with better and more intuitive configuration and more...

Overall positive, but it could be improved with better and more intuitive configuration and more flexible pricing.

Pros

I like how we can centralize and customize all our monitoring, get alerted when anything goes down, including servers, processes etc. We can also keep an eye on the performance of our web application and detect problems before they become serious. Takes a little setting up but it's very helpful.

Cons

The page where it runs often hangs and needs to be reloaded. The setup can be tricky, removing assets is also kind of complicated and not very intuitive. Seems to me a little bit pricey, I wouldn't mind a base price close to what we pay and then having the ability to add or remove assets easily and for a lower extra price. I currently keep all the testing and staging infrastructure out of this because it would cost too much to have it on.

Srikanth
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

A promising product being hampered by frequent bugs and issues

Reviewed on 30/07/2020

Its a very promising product, but the recent issues and the frequency of those issues have ruined...

Its a very promising product, but the recent issues and the frequency of those issues have ruined the overall experience. There are more false alerts than the actual alerts and the team is looking for alternate options now.

Pros

We can have a centralized monitoring of all the apps and hosts.
Ability to develop custom alerts using NRQL.
Helps to identify potential bottlenecks and peaks in the performance.

Cons

Frequent issues/ glitches and downtimes in NewRelic causing false alarms while monitoring.
Lack of default dashboard/UI to see the overall status for a group of apps/ team.
No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.

Dilraj
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

System analytics made easy!

Reviewed on 20/07/2019

Overall experience was really good with us identifying the system bottlenecks using New Relic and...

Overall experience was really good with us identifying the system bottlenecks using New Relic and then optimizing those and checking their improved performance in New Relic again.

Pros

New Relic can be used to monitor system performance by integrating it with your system, written in any programming language, so that New Relic can gather variety of system metrics available. The APIs being used in the system can be profiled using New Relic or be it the queries happening on the system database. This analysis can later help in optimising the system performance by making sure all these slow api hits or db queries are working efficiently.

Cons

User interface of New Relic can be enhanced and made more user friendly for new users so that they can start their system analysis straightaway without having to get familiar with the UI first.

Sujeet
Overall rating
  • Industry: Legal Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An excellant APM tool for monitoring your web based product

Reviewed on 04/12/2018

New Relic has really helped us come a long way in improving our products performance. Its APM...

New Relic has really helped us come a long way in improving our products performance. Its APM features, Creative Dashboards, Browser data, Insights etc. are a great way to keep tab on your products performance and also, keeps you motivated to improve the performance.

Pros

Excellent on stop tool to monitor your application performance monitoring.

Cons

There is no easy way to tie up the browser traces to the corresponding APM trace or transaction

Showing 5 reviews of 171 Read all reviews

New Relic FAQs

Below are some frequently asked questions for New Relic.

New Relic offers the following pricing plans:

  • Starting from:
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

<strong>New Relic for Web Apps</strong> all new accounts start out with a free 14 day trail of Pro. Once trial period ends, your account will automatically be migrated to our Lite (free) subscription. Flexibly Pricing & Packages. <strong>New Relic for Mobile Apps</strong> all new accounts start out with a free 30 day trial of Enterprise. Once trial period ends, your account will automatically be migrated to our Lite (free) subscription. Standard starts at $29/month per app.

New Relic has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

New Relic supports the following languages:

English

New Relic supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

New Relic integrates with the following applications:

Jira, Pivotal Tracker

New Relic offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

Related categories

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