---
description: If you're in a hunt for the best solution for your business, learn what New Relic has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: New Relic Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Application Performance Management Tools](/directory/270/application-monitoring-performance/software) > [New Relic](/software/20443/new-relic)

# New Relic

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> New Relic is the all-in-one web and mobile application performance management provider for the cloud and the datacenter. It provides code-level diagnostics for production apps deployed on several infrastructures. It has a SaaS platform that enables its partners to build plugins using open API's.
> 
> Verdict: Rated **4.5/5** by 195 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of New Relic

• All-in-one observability platform for monitoring, debugging, and improving entire tech stacks.&#10;• Instant observability with New Relic One and Quickstarts for easy instrumentation.&#10;• AI-powered features including New Relic AI, AIOps, and AI Monitoring for enhanced visibility and insights.&#10;• Comprehensive set various capabilities and integrations to cover all observability needs.&#10;• Simple, transparent, usage-based pricing model with a generous free tier to get started.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 195 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: New Relic
- **Founded**: 2008

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Sign up for free access with our perpetual free tier and 100 GB/month of data ingest included.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, China, Germany, India, Ireland, Japan, Netherlands, New Zealand, Singapore, Sweden, United Kingdom, United States

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Anomaly Detection
- Application Management
- Application Security
- Audit Management
- Audit Trail
- Automated Testing
- Availability Testing
- Backlog Management
- Bandwidth Monitoring
- Baseline Manager
- Bug Tracking
- Collaboration Tools
- Compliance Management

## Integrations (144 total)

- AWS AppSync
- AWS CloudFormation
- AWS CloudTrail
- AWS Elastic Beanstalk
- AWS Glue
- AWS Identity and Access Management (IAM)
- AWS IoT
- AWS Lambda
- AWS Personal Health Dashboard
- AWS Step Functions
- AlertOps
- Amazon API Gateway
- Amazon CloudFront
- Amazon Connect
- Amazon DocumentDB

... and 129 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Application Performance Management Tools](https://www.getapp.sg/directory/270/application-monitoring-performance/software)

## Related Categories

- [Website Monitoring Software](https://www.getapp.sg/directory/113/website-monitoring/software)
- [Application Performance Management Tools](https://www.getapp.sg/directory/270/application-monitoring-performance/software)
- [Server Management Software](https://www.getapp.sg/directory/647/system-administration/software)
- [ALM Software](https://www.getapp.sg/directory/269/application-lifecycle-management/software)
- [Database Monitoring Software](https://www.getapp.sg/directory/1703/database-monitoring/software)

## Alternatives

1. [ManageEngine Applications Manager](https://www.getapp.sg/software/101853/manageengine-applications-manager) — 4.6/5 (255 reviews)
2. [Site24x7](https://www.getapp.sg/software/91129/site24x7) — 4.7/5 (344 reviews)
3. [Datadog](https://www.getapp.sg/software/91489/datadog-cloud-monitoring) — 4.6/5 (357 reviews)
4. [ManageEngine OpManager](https://www.getapp.sg/software/90387/manageengine-opmanager) — 4.5/5 (257 reviews)
5. [PRTG](https://www.getapp.sg/software/91172/prtg-network-monitor) — 4.6/5 (254 reviews)

## Reviews

### "One Stop Server/App/Website/etc Monitoring" — 5.0/5

> **Michael** | *29 May 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I love this product\! I have always had the free tier and it has so much many features. I don't know how they do so much for the free tier. I use the realtime app monitoring (APM) the most, to see current traffic as well as checking for slow apis and why they are slow. The second most used tool is to monitor my actual server (Host). Then of course I can't forget the essential and anxiety removing notification system that will tell me as soon as whatever I don't want to happen and set up an alert for, happens. This has saved me and my customers a few times already. Thank you for a great product\! :)
> 
> **Cons**: I would love to upgrade to the paid version, but, so far, it is too expensive. I wish there were a starter tier, or even a supporter/love your product tier.

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### "Good tool to monitor your application and it's performance" — 4.0/5

> **Gagan** | *21 August 2018* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: The best thing about this software is that it provides really good deep insights. They provide a feature called 'VM' it provides information regarding garbage collection, heap, memory allocations, object allocations etc. &#10;&#10;Error insights and alerts helps you to stay updated with what is currently happening with your application.  Their app is also good which provide same features. So, even if you're travelling you can get insights directly on your phone.&#10;&#10;Appdex score, RPM and other parameters really help in finding bottlenecks and optimising it. &#10;&#10;It also tells which database query is taking more time and which is taking the least \&amp; which part of your application is taking more time which actually helps you in building an efficient application.
> 
> **Cons**: Sometimes, the metrics they provide in the VM section seems incorrect, although hard refreshing the page solves this problem.
> 
> We're using NewRelic to monitor our application's performance. It's a great tool and it provides plenty of features in a free version as well but if your application is big you might need an upgrade.

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### "Too many changes, too much reliance on community support" — 3.0/5

> **Jonathan** | *22 July 2022* | Nonprofit Organization Management | Recommendation rating: 3.0/10
> 
> **Pros**: New Relic is easy to implement and has an active community.
> 
> **Cons**: They are constantly changing the way the software works, deprecating features for improved features.  Which is good but requires constant changes.  Their documentation is often out of date because of these changed.  I once found an error in their documentation as part of a support case and they asked me to update their documentation.  Support is slow and not the most helpful.
> 
> I really want to like this software, but find that they are constantly giving me reasons for concern.  It may do well at feature we don't use, but is cumbersome and constantly changing.

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### "Good enough monitoring" — 4.0/5

> **Daniel Mario** | *5 December 2018* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: I like how we can centralize and customize all our monitoring, get alerted when anything goes down, including servers, processes etc. We can also keep an eye on the performance of our web application and detect problems before they become serious. Takes a little setting up but it's very helpful.
> 
> **Cons**: The page where it runs often hangs  and needs to be reloaded. The setup can be tricky, removing assets is also kind of complicated and not very intuitive. Seems to me a little bit pricey, I wouldn't mind a base price close to what we pay and then having the ability to add or remove assets easily and for a lower extra price. I currently keep all the testing and staging infrastructure out of this because it would cost too much to have it on.
> 
> Overall positive, but it could be improved with better and more intuitive configuration and more flexible pricing.

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### "System analytics made easy\!" — 4.0/5

> **Dilraj** | *20 July 2019* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: New Relic can be used to monitor system performance by integrating it with your system, written in any programming language, so that New Relic can gather variety of system metrics available. The APIs being used in the system can be profiled using New Relic or be it the queries happening on the system database. This analysis can later help in optimising the system performance by making sure all these slow api hits or db queries are working efficiently.
> 
> **Cons**: User interface of New Relic can be enhanced and made more user friendly for new users so that they can start their system analysis straightaway without having to get familiar with the UI first.
> 
> Overall experience was really good with us identifying the system bottlenecks using New Relic and then optimizing those and checking their improved performance in New Relic again.

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## Links

- [View on GetApp](https://www.getapp.sg/software/20443/new-relic)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/20443/new-relic> |
| de-AT | <https://www.getapp.at/software/20443/new-relic> |
| en | <https://www.getapp.com/it-management-software/a/new-relic/> |
| en-AE | <https://www.getapp.ae/software/20443/new-relic> |
| en-AU | <https://www.getapp.com.au/software/20443/new-relic> |
| en-CA | <https://www.getapp.ca/software/20443/new-relic> |
| en-GB | <https://www.getapp.co.uk/software/20443/new-relic> |
| en-IE | <https://www.getapp.ie/software/20443/new-relic> |
| en-NZ | <https://www.getapp.co.nz/software/20443/new-relic> |
| en-SG | <https://www.getapp.sg/software/20443/new-relic> |
| en-ZA | <https://www.getapp.za.com/software/20443/new-relic> |
| es | <https://www.getapp.es/software/20443/new-relic> |
| es-CL | <https://www.getapp.cl/software/20443/new-relic> |
| es-CO | <https://www.getapp.com.co/software/20443/new-relic> |
| es-MX | <https://www.getapp.com.mx/software/20443/new-relic> |
| fr | <https://www.getapp.fr/software/20443/new-relic> |
| fr-BE | <https://fr.getapp.be/software/20443/new-relic> |
| fr-CA | <https://fr.getapp.ca/software/20443/new-relic> |
| nl | <https://www.getapp.nl/software/20443/new-relic> |
| nl-BE | <https://www.getapp.be/software/20443/new-relic> |

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