About SS&C Chorus

SS&C Chorus incorporates an award-winning digital workflow solution and AI-driven document automation technology, to drive an improved experience.

Chorus delivers a unified suite of low-code intelligent automation and case management technologies, along with consulting/implementation services and managed services. Chorus integrates all aspects into a centralized user interface, including Chorus BPM (formerly AWD) and Chorus Document Automation (formerly Vidado). Chorus is available via private, public, and on premise.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to SS&C Chorus

Key benefits of SS&C Chorus

Optimized Operations – Chorus eliminates an organization’s non-value add activities by automating the receipt, identification, distribution and duplication of routine efforts. Customers have shared that their associates complete 30-40% more tasks daily and that backlogs are eliminated, thus resulting in significant labor savings. For the critical steps that do remain, clients report those activities are often completed 25-50% faster than before.

Enhanced Customer Engagement – Chorus provides a comprehensive set of features to enable full engagement with all roles interfacing with customers, brokers, managers, executives, associates, call center representatives or mail center agents. Applications can be configured to ingest content and data from any channel (paper, email, batch, data transmissions, and social) and also perform outbound communications with rule based composition across multiple channels. With AWD your customers will be fully engaged and know the status of their request. In most organizations, customer communications are high-touch and high-risk due to the likelihood of using a wrong template, or using cut/paste with customer private information. Clients implementing customer communications have achieved goals as high as 95% in automating their outbound messaging using templating.

Strengthen Governance, Risk Management, and Compliance – Chorus incorporates features to ensure adherence to ever changing governance, risk and compliance rules. For the Patriot Act, for example, clients needed the ability to store content and images outside of the US so we deployed our Canadian datacenter. For the General Data Protection Regulation (GDPR) and similar data privacy laws, we have added features that enable data and image purge options that can be configured and executed according to your requirements. Clients also often need to prove (to auditors and to their customers) they are adhering to specific protocols and contractual performance obligations. Chorus has configurable tracking features to set timers on specific steps and elapsed time. All steps and interactions are recorded in a sealed audit trail and are available for reporting. Chorus has security features to restrict access at levels such as image redaction, image view, data, data masking, transaction type, division, and business unit. While clients do not typically share their savings (or cost-avoidance) results, one can estimate the overall dollars in scope from near daily headlines reporting privacy breaches, fraud, and non-compliance.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Andorra, American Samoa, Austria, Australia, Belgium , Canada, Switzerland, China, Czechia, Germany, Denmark, Spain, France, United Kingdom, Gibraltar, Greece, Hong Kong SAR China, Ireland, Isle of Man, Iceland, Italy, Jersey, Jamaica, Japan, Cayman Islands, Liechtenstein, Luxembourg, Mexico, Netherlands, Norway, New Zealand, Puerto Rico, Portugal, Sweden, Singapore, Slovenia, Taiwan, United States, US Virgin Islands, South Africa

Supported Languages

Chinese, English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to SS&C Chorus

Images

SS&C Chorus Software - Processor Workspace
SS&C Chorus Software - Forms Designer
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SS&C Chorus Software - Processor Workspace
SS&C Chorus Software - Forms Designer

Features

Total features of SS&C Chorus: 101

  • AI-assisted Development
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Batch Processing
  • Business Process Automation
  • Business Process Control
  • Collaboration Tools
  • Collaborative Development
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Convert to PDF
  • Custom Development
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Verification
  • Data Visualization
  • Deployment Management
  • Document Automation
  • Document Conversion
  • Document Imaging
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Address Extraction
  • Email Management
  • File Management
  • File Transfer
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • ID Scanning
  • Image Library
  • Image Pre-processing
  • Indexing
  • Integrations Management
  • Invoice Management
  • Invoice Processing
  • Iteration Management
  • Lifecycle Management
  • Metadata Extraction
  • Metadata Management
  • Mobile Access
  • Monitoring
  • Multi-Language
  • Multiple Data Sources
  • Multiple Format Support
  • Multiple Output Formats
  • No-Code
  • Offline Access
  • PDF Conversion
  • Process Change Tracking
  • Process Control
  • Process Modeling & Designing
  • Progress Tracking
  • Project Management
  • Project Workflow
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Secure Data Storage
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Templates
  • Text Editing
  • Text Extraction
  • Third Party Integrations
  • User Management
  • Version Control
  • Visual Modeling
  • Web/Mobile App Development
  • Workflow Configuration
  • Workflow Management

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SS&C Chorus FAQs

Below are some frequently asked questions for SS&C Chorus.

SS&C Chorus has the following typical customers:

11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

SS&C Chorus supports the following languages:

Chinese, English

SS&C Chorus supports the following devices:

SS&C Chorus integrates with the following applications:

Accenture Life Insurance & Annuity Platform (ALIP), ActiveOps Solution, Advent DMS, Alfresco, Apigee Edge, Automation Anywhere, BRIX, Blue Prism, BusinessOptix, DXC Procurement Solution, DocuSign, Docupace, EMC, Freshsales, Google Maps, Intralinks DealCentre, Microsoft SharePoint, Oracle PeopleSoft, PerformancePLUS by SunGard K-12 Education, PrecisionLender, SAP Crystal Reports, SAPDS, Salesforce Platform, StreetSmart, SuiteCRM Twilio SMS Service, TIBCO EBX, UiPath, Workday HCM

SS&C Chorus offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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