About iLost for Business

iLost is a lost and found management software that provides businesses with a range of features and a multilingual customer support system through phone and e-mail. The platform can be utilized by enterprises across various industry verticals, such as municipalities, event managers, hotels, amusement parks, public transport companies, and more.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of iLost for Business

iLost specializes in public transport and multi-location venues such as Airports, Municipalities, Museums, Hotels.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Afghanistan, Albania, Algeria, American Samoa, Andorra and 223 others

Supported Languages

Basque, Catalan, Czech, Dutch, English and 12 others

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

iLost for Business Software - iLost for Business items for pickup
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iLost for Business Software - iLost for Business items for pickup

Features

Total features of iLost for Business: 53

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Barcode/Ticket Scanning
  • Built-In Database
  • Categorisation/Grouping
  • Chat/Messaging
  • Claims Management
  • Cross-Database Search
  • Customizable Categories
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Verification
  • Document Management
  • Electronic Payments
  • Email Alerts
  • Fraud Detection
  • Historical Reporting
  • Image Recognition
  • Inventory Management
  • Inventory Tracking
  • Match & Merge
  • Mobile Access
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Photos/Images
  • Property Database
  • Real-Time Notifications
  • Reporting & Statistics
  • Returns Management
  • SMS Messaging
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Unclaimed Items Management
  • User Management
  • Video Support
  • Warehouse Management
  • Web Forms
  • Website Integration

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Reviews

Overall rating

4.7 /5
(23)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.9/5

Already have iLost for Business?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 23
Kim
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Always Easy with Ilost @ Eindhoven Airport

Reviewed on 26/01/2021

From the very first start with Ilost at Eindhoven Airport it was such an improvement. We immediately...

From the very first start with Ilost at Eindhoven Airport it was such an improvement. We immediately saw an improvement in match rate, so many more happy passengers who got their lost items back.

Pros

Ilost is so easy to use!
It is a web-based program that can be used anytime, anywhere.

Cons

Integration was very easy years ago, nothing negative to mention.

Response from iLost

Thank you for your review!
Proud to have Eindhoven Airport as a customer, joined as the first airport years ago!

Yannick
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Bobbejaanland is a great fan! iLost, the perfect partner for your business.

Reviewed on 01/03/2022

Thanks to iLost, we were able to return more found objects to their rightful owners. The system is...

Thanks to iLost, we were able to return more found objects to their rightful owners. The system is easy to use for both our employees and visitors. Behind the scenes, working with iLost has allowed us to make better use of our time.

Pros

Portal is Dummy-proof. Smooth cooperation with iLost for the implementation.

Cons

None. At the moment everything is running smoothly.

Boyen
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Keep up the good work!

Reviewed on 08/02/2022

Pros

Interface is streamlined, easy to understand menus and options. Easy to learn, very easy to use.

Cons

1. Search function can be improved. For example, searching for an item in a different location.
2. It would also be good if a user can edit the location of an item. Currently, an item registered in one location but physically present in another location cannot be edited.

Xandra
Overall rating
  • Industry: Government Administration
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

iLost

Reviewed on 25/01/2021

people at iLost are very kind and fast to answer my questions. Now and again it takes a while to...

people at iLost are very kind and fast to answer my questions. Now and again it takes a while to get in touch with them.

Pros

The site is easy to use. It is great that citizens can find their property back, wether they are in Amsterdam or nog

Cons

Management information. I would like management information per week.

Response from iLost

Thank you for your review!
Great that iLost improves Lost & Found for the Municipality of Amsterdam and its residents.
And we noted the need for more specific reporting capabilities in the application, especially selection criteria.

Francisco
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

excellent customer service

Reviewed on 22/01/2021

Pros

iLost is very easy to use, saves us a lot of time and much important it has made a lot of our travelers very happy.

Cons

None yet, i will definitely recommend it!

Response from iLost

Thank you!
iLost is very glad for having HTM as a customer for several years now.
And great to see that you recommend us :).

Showing 5 reviews of 23 Read all reviews

iLost for Business FAQs

Below are some frequently asked questions for iLost for Business.

iLost for Business offers the following pricing plans:

  • Pricing model: Free Version, Subscription
  • Free Trial: Available

iLost for Business has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

iLost for Business supports the following languages:

Basque, Catalan, Czech, Dutch, English, French, Galician, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish

iLost for Business supports the following devices:

iLost for Business integrates with the following applications:

Google Cloud Identity, Microsoft Azure

iLost for Business offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for iLost for Business.