About Really Simple Systems CRM

Really Simple Systems is the easy to use cloud CRM system that's designed for growing teams. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.

Our CRM system is designed to grow with your business. There are 4 price plans; Free, Starter, Professional and Enterprise, offering easy solutions that will work for your business.

Our customer support is totally free of charge and you'll find lots of self-service resources so you can get the most from your CRM.

Our integrated CRM and marketing solution lets you build campaigns and send emails directly from your CRM, using your data to personalize and segment. New leads can be captured from your website and assigned to sales staff to follow up. Or you can add them directly to an automated marketing campaign, letting you work smarter. The stats package means you can monitor the leads, opportunities and value of closed deals, then track the ROI for each campaign, and optimise your marketing spend.

Pricing starting from:

US$18.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Really Simple Systems CRM

Key benefits of Really Simple Systems CRM

Really Simple Systems is so easy to use you'll have your team up and running in minutes. If you do need help, we offer free customer support and a wealth of self-service resources. You'll find step-by-step guides, short tutorial videos, in-product help drawers and a programme of live webinars.

Quickly find your contacts and interations
Track your leads and customers
Automate your sales process
Manage your tasks and activities
Create easy team collaboration
Manage your performance with powerful reporting

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, United Kingdom, Ireland, New Zealand , United States, South Africa

Supported Languages

English

Pricing starting from:

US$18.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Really Simple Systems CRM

Images

Really Simple Systems CRM Software - Really Simple Systems CRM contacts
Really Simple Systems CRM Software - Sales Dashboard
Really Simple Systems CRM Software - Company Accounts with Help Drawer open
Really Simple Systems CRM Software - My Tasks
Really Simple Systems CRM Software - Calendar View
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Really Simple Systems CRM video
Really Simple Systems CRM video
Really Simple Systems CRM Software - Really Simple Systems CRM contacts
Really Simple Systems CRM Software - Sales Dashboard
Really Simple Systems CRM Software - Company Accounts with Help Drawer open
Really Simple Systems CRM Software - My Tasks
Really Simple Systems CRM Software - Calendar View

Features

Total features of Really Simple Systems CRM: 139

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Auto-Responders
  • Automated Scheduling
  • Batch Processing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cataloging/Categorization
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Commission Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • FAQ
  • Field Sales Management
  • For AEC Industry
  • For Financial Institutions
  • For Mac Devices
  • For Nonprofits
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Graphical Data Presentation
  • Image Library
  • Interaction Tracking
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Proposal Generation
  • Proposal Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Role-Based Permissions
  • Routing
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Marketing
  • Source Tracking
  • Statistical Analysis
  • Subscriber Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • XML / RSS

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Reviews

Overall rating

4.4 /5
(423)
Value for Money
4.5/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.6/5

Already have Really Simple Systems CRM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 423
Chris
Overall rating
  • Industry: Management Consulting
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cost effective CRM for small business

Reviewed on 02/10/2018

We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang...

We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.

Pros

Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP.

They have a responsive team and have constantly improved the CRM over the years.

Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require.

The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes.

The marketing module has been a significant driver for new business, and again is very cost effective.

The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record.

The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required.

Document storage is straightforward with drag & drop functionality.

Cons

Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.

Response from Really Simple Systems

Thanks for the review Chris!

FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.

Regards

Angela
Overall rating
  • Industry: Civil Engineering
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect for your business

Reviewed on 09/11/2022

Really happy, does exactly what we need with no fuss or problems. information is available...

Really happy, does exactly what we need with no fuss or problems. information is available instantly

Pros

Its simple, easy, does what it says of the tin. My favourite part of the software is the ability to adapt the CRM system so that this is specific to our requirements and line of works. throughout the whole software you can change the options so that it is specific to our business needs this is the most attractive feature of RSS. i also like that you can link accounts and save documents to the accounts as well

Cons

i dont really have many cons to report,

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing Really Simple Systems CRM

Out dated, archaic, very 'fixed' software, unable to adapt to our business needs

Reasons for Switching to Really Simple Systems CRM

Salesforce didn't seem as adaptable and to our needs, seems very fixed to certain business requirements and complex and convoluted
Will
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Poor customer support and calendar sync, which we rely on heavily just turned off without...

Reviewed on 02/11/2022

Pros

Cheap. Initially it gave us a good intorductoin to CRM but now realise there are better products out there e.g. Zoho one or MS Dynamics.

Cons

Calandar sync turned off. Keep getting glitches, Can't log onto two systems on one web browser etc

Response from Really Simple Systems

Hi Will,

Thank you for your review. We are sorry to hear that you have had trouble with our MailSync feature and are unable to login to two systems at the same time. Our team are always available to help with any issues you find, so please do get in touch with [email protected] and they will be happy to help.

Paul
Overall rating
  • Industry: Packaging & Containers
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Using Really Simple Systems CRM

Reviewed on 10/11/2022

Pros

The system is easy to use with plenty of help and education offered if needed.The onscreen look is easy on the eye, clear & concise

Cons

The biggest drawback is the lack of a merge mail feature to enable data to be inserted into a 'live' document for mailing letters etc.To form groups of contacts is cumbersome through the report system

Alexandra
Overall rating
  • Industry: Events Services
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good be incredible if I had the time!

Reviewed on 04/11/2022

its taking too long to enter all details in and we need to spend a large amount of time tailoring...

its taking too long to enter all details in and we need to spend a large amount of time tailoring it to what we need so we are not using it in the right way

Pros

I love the company ethos and team - we have enjoyed their organized events. It is well thoughout and could be an incredible tool in our business if we had the time to customize it!

Cons

I would like better integration with 3 party apps, i would like a paid for service that can customize our site to make it more tailored to us and i would like more customization in general

Showing 5 reviews of 423 Read all reviews

Really Simple Systems CRM FAQs

Below are some frequently asked questions for Really Simple Systems CRM.

Really Simple Systems CRM offers the following pricing plans:

  • Starting from: US$18.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.

Really Simple Systems CRM has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Really Simple Systems CRM supports the following languages:

English

Really Simple Systems CRM supports the following devices:

Really Simple Systems CRM integrates with the following applications:

ActiveCampaign, Calendly, Campaign Monitor, Constant Contact, Dropbox Business, Gmail, Google Docs, Google Drive, Google Sheets, Gravity Forms, KashFlow, Mailchimp, Meta for Business, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Outlook, PandaDoc, QuickBooks Online Advanced, Saasu, Slack, Trello, Twitter, Typeform, Xero, Zapier

Really Simple Systems CRM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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