About Really Simple Systems CRM
Really Simple Systems is the easy to use cloud CRM system that's designed for growing teams. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.
Our CRM system is designed to grow with your business. There are 4 price plans; Free, Starter, Professional and Enterprise, offering easy solutions that will work for your business.
Our customer support is totally free of charge and you'll find lots of self-service resources so you can get the most from your CRM.
Our integrated CRM and marketing solution lets you build campaigns and send emails directly from your CRM, using your data to personalize and segment. New leads can be captured from your website and assigned to sales staff to follow up. Or you can add them directly to an automated marketing campaign, letting you work smarter. The stats package means you can monitor the leads, opportunities and value of closed deals, then track the ROI for each campaign, and optimise your marketing spend.
Key benefits of Really Simple Systems CRM
Really Simple Systems is so easy to use you'll have your team up and running in minutes. If you do need help, we offer free customer support and a wealth of self-service resources. You'll find step-by-step guides, short tutorial videos, in-product help drawers and a programme of live webinars.
Quickly find your contacts and interations
Track your leads and customers
Automate your sales process
Manage your tasks and activities
Create easy team collaboration
Manage your performance with powerful reporting
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Reviews
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- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Perfectly suited to us as a small business
Reviewed on 22/08/2019
We use really simple sytems CRM for managing our client accounts and tracking opportunities for new...
We use really simple sytems CRM for managing our client accounts and tracking opportunities for new sales. It works excellently and our team are very pleased with it
Pros
Really Simple Systems CRM works brilliantly for our business as it's quite to use and setup, but still has all the features we need. On the rare occasions when we've had to the use the support service the team have been very respoonsive
Cons
The ability to merge duplicate organisations would be very useful; instead you have to delete one and update the other
Alternatives Considered
Salesforce Sales CloudReasons for Switching to Really Simple Systems CRM
Price and simplicity- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Support is Amazing
Reviewed on 01/07/2020
Really Simple Systems CRM has easy search features which I really need and I can customise these...
Really Simple Systems CRM has easy search features which I really need and I can customise these which is an added bonus. Most of all it is the customer support that is the game changer. [SENSITIVE CONTENT HIDDEN] has been so helpful. I am only a small business start up and [SENSITIVE CONTENT HIDDEN] as gone over and above with helping me set up my CRM to suit the business needs. It has really taken the stress out of it all and I cant thank him enough for all of the fantastic advise and fast response to my questions.
Pros
Being able to customise was really good feature.
Cons
I wish there was a Contacts and Accounts upload template.
Alternatives Considered
HubSpot CRMReasons for Switching to Really Simple Systems CRM
It was easier to navigate and has the customisation I was looking for. But really the number one reason was the customer service I received from [SENSITIVE CONTENT HIDDEN].Response from Really Simple Systems
Kelly,
Thank you for your review of Really Simple Systems and I will feedback to the team. I will also look to design an upload template!
Best regards
Helen Armour
Marketing Manager
- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Reliable CRM system
Reviewed on 30/03/2022
In the early days customer support in setting up was fantastic. Because it was so personal and...
In the early days customer support in setting up was fantastic. Because it was so personal and speedy and effective I've not had to check in with customer support for years. That was a great customer investment from RSS and has insured I've remained a loyal and low-maintenance customer.
Pros
I've used RSS for years and it's the cornerstone of our business in terms of contacts and business management. As we're a consultancy having individual files for each client is vital so we can track their progress and writer development.
Cons
That we can't search key words to bring up a file. For instance, if I can remember a title of a book but not the author's name, or I met someone at a trade fair - so I have some context - but I can't remember who, or I've worked on book genres with some agents (so it could bring up several files) it would be a game changer if I could just type in key words and it would search through the files in activities and bring up the files rather than just being able to search source, name or email. This is the greatest limiter for me.
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best CRM tools out there!
Reviewed on 30/03/2022
I really like it's simplicity.
I really like it's simplicity.
Pros
Really Simple Systems was recommended to me by one of my clients and having used Hubspot and Soffront before I found it really easy and straightforward to use. The layout is intuitive and it doesn't need much explanation to get to grips with the features of the software.
Cons
Would be great to have an extra page for the accounts that have bought, so they can leave the pipeline and it just leaves the prospects on the accounts page.
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A good product
Reviewed on 28/03/2022
Like I say we are a growing SME business so we find really simple systems is ideal to develop a...
Like I say we are a growing SME business so we find really simple systems is ideal to develop a system to manage our customer relations and to develop new customers.
Over all it has been a rewarding experience to use then product.
Pros
It is very easy to get to grips with compared to the likes of Hubspot. We are a new company so are just starting to grow and organize our client list.
We find the email advertising features for the emails really good and we have produced some good quality results using the system.
Cons
we have not used it long enough to be really critical and any issues we have had support has sorted really quickly
Really Simple Systems CRM FAQs
Below are some frequently asked questions for Really Simple Systems CRM.Q. What type of pricing plans does Really Simple Systems CRM offer?
Really Simple Systems CRM offers the following pricing plans:
- Starting from: US$17.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.
Q. Who are the typical users of Really Simple Systems CRM?
Really Simple Systems CRM has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Really Simple Systems CRM support?
Really Simple Systems CRM supports the following languages:
English
Q. Does Really Simple Systems CRM support mobile devices?
Really Simple Systems CRM supports the following devices:
Q. What other apps does Really Simple Systems CRM integrate with?
Really Simple Systems CRM integrates with the following applications:
ActiveCampaign, Calendly, Campaign Monitor, Constant Contact, Dropbox Business, Gmail, Google Docs, Google Drive, Google Sheets, Gravity Forms, KashFlow, LeadGen App, Leadinfo, Mailchimp, Meta for Business, Microsoft Azure, Microsoft Excel, Microsoft Outlook, OneLogin, Osano, PandaDoc, QuickBooks Online Advanced, Saasu, Sage Business Cloud, Slack, Trello, Twitter/X, Typeform, Xero, Zapier
Q. What level of support does Really Simple Systems CRM offer?
Really Simple Systems CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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