About BlackBerry CylancePROTECT
BlackBerry Protect is a cloud-based endpoint protection platform designed to help enterprises detect threats and protect devices from data breaches, grayware, and fileless malware attack. Features include role-based access control, real-time statistics, troubleshooting, and script whitelisting.
The AI-based platform enables IT administrators to block hackers from using memory to exploit vulnerabilities, prevent users from opening risky URLs or spoofing pages, and monitor malicious scripts and script paths. BlackBerry Protect lets network engineers lockdown specified fixed-function devices and restrict any further modifications. Its machine learning-based approach terminates the execution of harmful codes across systems.
BlackBerry Protect scans, detects, and remediates threats across mobile device and applications through sandboxing, code analysis, and app-security testing. The software tracks security vulnerabilities in mobile devices by monitoring system parameters, OS updates, system libraries, and device configurations. Its interactive dashboard helps users determine the total number of files analyzed, the occurrence of threat events, and running or quarantined threats.
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- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Ignore the marketing hype, for endpoint protection this is the real deal
Reviewed on 07/05/2019
I have a significant number of users out in the field with limited or no edge protection, so a...
I have a significant number of users out in the field with limited or no edge protection, so a cloud based endpoint solution is an obvious first step. With a traditional AV client that includes web filtering, which we also have, I would consider those endpoints EXTREMELY vulnerable. Even with excellent email filtering, which we also have, there are just too many things that can go horribly wrong. With three years experience and NO compromised endpoints, I can focus on other security layers instead of faffing around fixing endpoints.
Pros
In the three years we've been protecting our endpoints with CylancePROTECT, we have had ZERO incidents across ~250 endpoints. I have tested the Cylance client against true zero day attacks, not recognized on VirusTotal, shared with me by an MSP friend. He has had many clients compromised by ransomware, several more than once, with nuke/pave/restore for the entire organization being the typical response. When I throw attacks against old-build agents, and those attacks are obliterated, it helps me sleep better at night. I don't see these attacks in my environment, hence the testing. The endpoint is the focus of the last line of defense, so PROTECT is critical in my security posture.
Cons
In comparison to traditional signature-based (useless) AV, CylancePROTECT and CylanceOPTICS seems expensive. That's why my MSP pal doesn't have his SMB clients on this product, they can't comprehend the value proposition of something so different to what they're familiar with. I guess that's why the marketing initiatives can seem a little over the top, it's hard to get the idea across when some hater says "doesn't detect EICAR!"
- Industry: Financial Services
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Script Blocking and Machine Learning is CylancePROTECT's Strength
Reviewed on 13/09/2022
Very pleased.
Very pleased.
Pros
Easy to deploy and manage policies across 1000s of assets in the corporate network. Has coverage for various OS platforms, including Windows, Linux, and macOS. Can perform bulk quarantine across all hosts for a known threat. Whitelist or exclusion is easy to setup.
A user friendly console for reporting and oversight dashboard for threat trends and malware families.
Cons
Some times results in false positive for the script module and could get tricky to manage exceptions if one is not fully aware of the gaps they can introduce by simply whitelisting system paths where most malware run.
Could include real-time sandbox capabilities like other competing products in the market
Alternatives Considered
FalconReasons for Choosing BlackBerry CylancePROTECT
For EDR capabilities and increased malware infectionsSwitched From
Symantec Endpoint SecurityReasons for Switching to BlackBerry CylancePROTECT
Cost and implementation challenges. Required features were covered by CylancePROTECT- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
CylanceProtect was great. Blackberry Protect? Not so much.
Reviewed on 11/11/2020
Pros
CylanceProtect was by all accounts, the best endpoint protection on the market. It provided outstanding protection for all our Windows and Mac endpoints.
Cons
Since Blackberry bought them in 2019, the "merging" of the two companies has been clumsy. The Cylance website dashboard was clean and somewhat easy to use. The Blackberry website looks like it was designed by someone who still uses a Blackberry mobile phone. Mac OS Big Sur is being released this week, and the endpoint client for it (that really should have been released with Catalina) is still not available. False positives for Adobe CS updates seem endless. I'll be looking at alternative options when our licensing expires next summer.
Alternatives Considered
FalconReasons for Choosing BlackBerry CylancePROTECT
Wanted more advanced UI endpoint security.Reasons for Switching to BlackBerry CylancePROTECT
Simplicity and class-leading reputation.- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cylance Review
Reviewed on 22/06/2023
Blackberry Cylance Protect is very light weight and does not impact the PC's performance. It uses...
Blackberry Cylance Protect is very light weight and does not impact the PC's performance. It uses AI and seems to do a great job. It would be nice if they also had a feature for the Firewall settings.
Pros
Blackberry Cylance Protect is very light weight and very powerful.
Cons
does not offer any enhanced firewall settings
Reasons for Switching to BlackBerry CylancePROTECT
Blackberry Cylance Protect is very light weight and has very little impact on my environment.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This product will save your backside!
Reviewed on 22/03/2022
Extremely positive. We recommend using a MSSP to help manage the product (EDR service) for best...
Extremely positive. We recommend using a MSSP to help manage the product (EDR service) for best protection.
Pros
Very easy to deploy the application to endpoints, cloud management is easy to use and mange deployment. The product is very configurable to customize to your needs. Malware detection and removal is outstanding.
Cons
Trying to configure the policies on your own can be a challenge, be sure to acquire the product from a MSSP to ensure you set it up right and have ongoing support.
Reasons for Choosing BlackBerry CylancePROTECT
Product worked the best, was easy to use, and allowed for a very sophisticated deployment model with out complications.Switched From
Trellix Endpoint SecurityReasons for Switching to BlackBerry CylancePROTECT
Product performance and price.BlackBerry CylancePROTECT FAQs
Below are some frequently asked questions for BlackBerry CylancePROTECT.Q. What type of pricing plans does BlackBerry CylancePROTECT offer?
BlackBerry CylancePROTECT offers the following pricing plans:
- Starting from: US$5.99/month
- Pricing model: Subscription
- Free Trial: Not Available
Please contact BlackBerry for pricing details.
Q. Who are the typical users of BlackBerry CylancePROTECT?
BlackBerry CylancePROTECT has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does BlackBerry CylancePROTECT support?
BlackBerry CylancePROTECT supports the following languages:
English
Q. Does BlackBerry CylancePROTECT support mobile devices?
BlackBerry CylancePROTECT supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does BlackBerry CylancePROTECT integrate with?
We do not have any information about what integrations BlackBerry CylancePROTECT has
Q. What level of support does BlackBerry CylancePROTECT offer?
BlackBerry CylancePROTECT offers the following support options:
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