Klarna

3.8 (68)
Write a Review!
Online payment processing platform for secure checkout

About Klarna

Klarna is a payment processing platform designed to help businesses offer a secure checkout experience to customers with several payment methods. Shoppers can use the application to manage purchases, report returns, and communicate with customer service agents.

The system automatically fills billing and shipping information for returning customers and accepts transactions via bank transfers and cards. Klarna helps businesses customize the checkout interface according to requirements to promote brand identity across shoppers. Organizations can also use footers and marketing banners to display on-site messages and inform website visitors about various payment methods.

Klarna's messaging widget enables businesses to display payment methods based on the shopping basket's size and item prices. It facilitates integration with several third-party systems such as Shopify, BigCommerce, and more. Managers can also customize text, font, and color for on-site messages.


Images

Klarna Software - Klarna payment methods
Klarna Software - Klarna messages
View 3 more
Klarna video
Klarna Software - Klarna payment methods
Klarna Software - Klarna messages

Not sure about Klarna? Compare with a popular alternative

Klarna

3.8 (68)
VS.
Highly reviewed

Starting Price

No pricing found
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

15
14

Integrations

No integrations found
8

Ease of Use

3.9 (68)
3.9 (78)

Value for Money

3.6 (68)
3.8 (78)

Customer Service

3.4 (68)
3.6 (78)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Braintree

4.0
#1 Alternative to Klarna
Braintree Payment Solutions is an online payment gateway that allows to process eCommerce transactions on mobile...

Recharge

4.7
#2 Alternative to Klarna
Helping e-commerce brands maximize the value of their shoppers, Recharge is the leading subscription management...

Revolut Business

4.0
#3 Alternative to Klarna
Revolut Business is designed to streamline your business operations. Scale — and save — with multi-currency accounts,...

PayPal

4.7
#4 Alternative to Klarna
PayPal Commerce Platform is a comprehensive solution designed to serve your business needs and your customers, whether...

Reviews

Overall rating

3.8 /5
(68)
Value for Money
3.6/5
Features
3.8/5
Ease of Use
3.9/5
Customer Support
3.4/5

Already have Klarna?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 68
Gustavo
Gustavo
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good Platform

Reviewed on 07/05/2022

My experience with Klarna has been good most of the time, and I find it a pretty convenient way for...

My experience with Klarna has been good most of the time, and I find it a pretty convenient way for customers to pay. Notwithstanding, I found some issues to get refunds.

Pros

It does offer a fractionable payment method without interest
It won't affect any credit score towards traditional banking systems.

Cons

It does not have a good customer support at all. There are no phone numbers or chat systems to get human prompt response to issues that might appear.

Alternatives Considered

Afterpay, Revolut Business, Affirm and Braintree

Reasons for Choosing Klarna

I found a better chance to pay without interest and compromising credit score using Klarna system over Traditional Banking Credit Cards.

Reasons for Switching to Klarna

Klarna does not charge any interest at the purchase moment, then customers might pay exactly the price as suggested without any additional amount.
Autumn
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for making payments at a later time

Reviewed on 30/05/2024

I like the convenience of the software, and the option for paying later in multiple payments

I like the convenience of the software, and the option for paying later in multiple payments

Pros

Great for making payments at a later time. 4 interest free payments. Allows you to purchase now and pay later

Cons

Can’t split payments between multiple methods. The payment that’s due can’t be changed

Dylan
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Don't use this app. Just don't.

Reviewed on 20/11/2024

Terrible. I was forced to change from the far superior Storcard.

Terrible. I was forced to change from the far superior Storcard.

Pros

That I can uninstall it. There are no redeeming features on this app.

Cons

Terrible downgrade from Storcard. There is no widget for Android, and you can't change the order of cards; many users report very slow load speeds. These all make the app much slower than alternatives.

Blake
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Helps in a crunch.

Reviewed on 31/10/2024

It’s easy to use and helps when you need something and might not have the money for a few days.

It’s easy to use and helps when you need something and might not have the money for a few days.

Pros

I can get the things I need when I need them.

Cons

I haven’t yet had any bad experiences with Klarna.

Sarah
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Klarna for pay in 4 payments

Reviewed on 19/06/2024

Overall I am pleased with Klarna for accepting payments

Overall I am pleased with Klarna for accepting payments

Pros

My customers love using it. They earn rewards for shopping and can spread payments into 4 payments

Cons

I dislike the time it takes for funds to clear into my account

Showing 5 reviews of 68 Read all reviews

Klarna FAQs

Below are some frequently asked questions for Klarna.

Klarna offers the following pricing plans:

  • Free Trial: Not Available

Contact Klarna directly for pricing details.

Klarna has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

We do not have any information about what languages Klarna supports

Klarna supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Klarna has

Klarna offers the following support options:

FAQs/Forum, Knowledge Base, 24/7 (Live rep)

Related categories

See all software categories found for Klarna.