Video Call Center

Your own branded, video call center in a matter of weeks

About Video Call Center

VideoCC has a fully browser-based simplified end-user interface and a feature rich operator UI with flexible layout, customer and transaction data, and the fully customizable workflow. The system comes with a fully browser-based end-user UI, branding and extensive customization, network outage management, video and voice recording, and built-in ready to use modules for contracting, riporting and AI.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Video Call Center

Key benefits of Video Call Center

- Simple, customer friendly UI
- Feature rich operator UI (flexible layout, customer and transaction data, dynamic scripts and the fully customizable workflow)
- Quick customization, easy branding
- Easy, browser-based access
- Rapid implementation (within 3-5 weeks)
- Simple integration with existing contact center framework, back-end and archiving systems.

Devices

Business size

S M L

Markets

Hungary

Supported Languages

English, Hungarian, Romanian

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Video Call Center

Images

Video Call Center Software - Use case - Video Banking
View 2 more
Video Call Center video
Video Call Center Software - Use case - Video Banking

Features

Total features of Video Call Center: 19

  • Automatic Call Distribution
  • Call Center Management
  • Call Logging
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Chat/Messaging
  • Contact Database
  • Interaction Tracking
  • Live Chat
  • Monitoring
  • Queue Management
  • Reporting/Analytics
  • Third Party Integrations
  • Workflow Management

Alternatives

Five9

4.2
#1 Alternative to Video Call Center
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution...

RingCentral Contact Center

4.3
#2 Alternative to Video Call Center
RingCentral Contact Center provides customers and call center managers with omnichannel capabilities and a comprehensive...

Ameyo

4.1
#3 Alternative to Video Call Center
An all-in-one customer interaction suite powering over a billion interactions worldwide

Call Center Studio

4.5
#4 Alternative to Video Call Center
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree...

Reviews

No reviews available

Software buyers need your help! Product reviews help the rest of us make great decisions.Already have Video Call Center?

Write a Review!

Video Call Center FAQs

Below are some frequently asked questions for Video Call Center.

Video Call Center has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Video Call Center supports the following languages:

English, Hungarian, Romanian

Video Call Center supports the following devices:

We do not have any information about what integrations Video Call Center has

We do not have any information about what support options Video Call Center has

Related categories

See all software categories found for Video Call Center.