Video Call Center

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Your own branded, video call center in a matter of weeks
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About Video Call Center

VideoCC has a fully browser-based simplified end-user interface and a feature rich operator UI with flexible layout, customer and transaction data, and the fully customizable workflow. The system comes with a fully browser-based end-user UI, branding and extensive customization, network outage management, video and voice recording, and built-in ready to use modules for contracting, riporting and AI.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Video Call Center

Key benefits of Video Call Center

- Simple, customer friendly UI
- Feature rich operator UI (flexible layout, customer and transaction data, dynamic scripts and the fully customizable workflow)
- Quick customization, easy branding
- Easy, browser-based access
- Rapid implementation (within 3-5 weeks)
- Simple integration with existing contact center framework, back-end and archiving systems.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Hungary

Supported Languages

English, Hungarian, Romanian

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Video Call Center

Images

Video Call Center Software - Use case - Video Banking
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Video Call Center video
Video Call Center Software - Use case - Video Banking

Features

Total features of Video Call Center: 19

  • Automatic Call Distribution
  • Call Center Management
  • Call Logging
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Chat/Messaging
  • Contact Database
  • Interaction Tracking
  • Live Chat
  • Monitoring
  • Queue Management
  • Reporting/Analytics
  • Third Party Integrations
  • Workflow Management

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Salesforce Service Cloud

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Five9

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#3 Alternative to Video Call Center
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution...
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RingCentral Contact Center

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Video Call Center FAQs

Below are some frequently asked questions for Video Call Center.

Video Call Center has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Video Call Center supports the following languages:

English, Hungarian, Romanian

Video Call Center supports the following devices:

We do not have any information about what integrations Video Call Center has

We do not have any information about what support options Video Call Center has

Related categories

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