SmartTouch AP
About SmartTouch AP
Scale your Accounts Payable department by unlocking more efficiencies from your Workday Financial Management system. Get better data with industry-leading Optical Character Recognition (OCR) and process invoices with fewer touches using automated Accounts Payable workflows.
Key benefits of SmartTouch AP
Modernized Workday Accounts Payable Automation
Process invoices with fewer touches - Automatically route electronic documents for approval, store invoice and PO files in a central cloud-based repository and give your team immediate and secure access.
Increase data accuracy and invoice throughput - SmartTouch AP uses advanced OCR to eliminate data entry mistakes. Exceptions and inconsistencies are sent to a queue for approval to make sure the figures are right the first time.
Automatically validate, pair and code information - Automatically validate and pair supplier, purchase order and contract term information. Non-PO invoices can be automatically coded based on prototypes or processing history.
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Reviews
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- Industry: Market Research
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Customer Service and Product
Reviewed on 25/01/2022
Have had an awesome experience with SmartTouchAP ever since the upgrade from using AIR.
Have had an awesome experience with SmartTouchAP ever since the upgrade from using AIR.
Pros
Recognition of invoices is very high and accurate. Very easy to use and makes my life very simple. Also, customer service is exceptional, the team is very responsive, quick and friendly.
Cons
Sometimes invoices have difficulties with recognition when there are no PO's or contracts to match the invoice to. For duplicating lines I wish there was a feature to include the Worktags in the duplication.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
My review
Reviewed on 23/02/2022
Overall, the software is awesome and user friendly.
Overall, the software is awesome and user friendly.
Pros
The verification team's role to verify the correct information has been entered is very important to processing the invoice in a timely manner.
Cons
We were told that we would have page/file to use to separate the invoices but it hasn't worked since we started with the software.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Ascend Review
Reviewed on 23/02/2022
Pros
That we are able to add the name of the vendor to the invoice file even when the vendor is not in our processing system.
Cons
That we were not able to code our invoices in Ascend like we originally had hoped.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ascend Review
Reviewed on 25/02/2022
We were able to consolidate our OCR systems into one simple process saving our team time and money.
We were able to consolidate our OCR systems into one simple process saving our team time and money.
Pros
Ascend allows us to integrate our invoices quickly and easily. The accuracy level is amazing.
Cons
Ascend works best in a full screen view, however this is not always the best thing for a busy department that constantly has multiple screen operating at any given time.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Chrome makes it easy
Reviewed on 23/02/2022
Pros
The images are crisp and clean. Much better than previous
Cons
It is frustrating that every time I view an invoice I have to do SSO each time
SmartTouch AP FAQs
Below are some frequently asked questions for SmartTouch AP.Q. What type of pricing plans does SmartTouch AP offer?
SmartTouch AP offers the following pricing plans:
- Starting from: US$25,000.00/year
- Pricing model: Subscription
- Free Trial: Not Available
Volume-based by number of users and invoice volume
Q. Who are the typical users of SmartTouch AP?
SmartTouch AP has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SmartTouch AP support?
SmartTouch AP supports the following languages:
English
Q. Does SmartTouch AP support mobile devices?
SmartTouch AP supports the following devices:
Q. What other apps does SmartTouch AP integrate with?
SmartTouch AP integrates with the following applications:
Workday Financial Management
Q. What level of support does SmartTouch AP offer?
SmartTouch AP offers the following support options:
24/7 (Live rep)
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