About Action1
Action1 is the #1 risk-based patch management platform for distributed networks trusted by thousands of global enterprises. Action1 helps to discover, prioritize, and remediate vulnerabilities in a single solution to prevent security breaches and ransomware attacks. It automates patching of third-party software and operating systems, ensuring continuous patch compliance and remediation of security vulnerabilities before they are exploited.
The company was founded by cybersecurity veterans Alex Vovk and Mike Walters, who previously founded Netwrix, which was acquired by TA Associates.
Key benefits of Action1
- Ensure continuous patch compliance
- Automated vulnerability discovery and remediation workflows
- Scalability for distributed enterprise networks
- Trusted by thousands of global enterprises
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- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
skycore swis AGs review on Action1
Reviewed on 02/05/2023
AMAZING experience from first contact through trial to purchase. Outstanding support! They are...
AMAZING experience from first contact through trial to purchase. Outstanding support! They are clearly listening to customer feedback and implement feature requests in short period of time.
Pros
Patchmanagement, Automation and ease of use had the most impact to our business and our processes.
Cons
It might not offer as extensive functionality as some of its competitors. Nevertheless, this also makes it lean, fast and easy to use.
Alternatives Considered
Kaseya VSAReasons for Switching to Action1
Cost-effectiveness: Action1 offers competitive and flexible pricing licensing options that make it more affordable.Feature Set: Allthough the feature set is not as rich as for other competitors, it covers the most important ones and therefore reduces our infrastructure support costs.Ease of use: Action1's user interface and overall user experience to be intuitive and easy to navigate.Customer support: VERY Positive experiences with Action1's customer support team and the availability of extensive support resources which is important for us in order to provide best in class service to our customers.- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Don't know how we managed without Action1
Reviewed on 26/10/2023
I can only say that Action1 is fantastic, and I hightly recommend it to anyone looking for a patch...
I can only say that Action1 is fantastic, and I hightly recommend it to anyone looking for a patch managment solution.
Pros
Action1 has been a lifesaver for us as a small ICT Team. We now have full overview of our fleet of windows devices and can see any updates or vulnerabilites at a pane of glass. In my team we often talk about how a great find Action1 was. We looked at different solutions, but they were either too expensive or did not have the features we wanted. We love how the team at Action1 regulary keep us up to date webinars, and frequently publish new features.
Cons
I can't think of anything I don't like about Action1. I do wish that we also could see our MacOS fleet in Action1, but the good news is that that is on their roadmap.
Reasons for Choosing Action1
SCCM was to cumbersome and slow to update.Switched From
System CenterReasons for Switching to Action1
Price is unbeatable and the features is just what we need- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great idea, some room to improve.
Reviewed on 19/10/2021
Great product for what it is and can do, just wish the remote access worked faster.
Great product for what it is and can do, just wish the remote access worked faster.
Pros
Has all of the features you could want and need.
Cons
The only issue we ran into was the remote access to endpoints, it is slow and has issues when switching multiple displays.
Response from Action1
Thank you so much for your kind words, Jeff. We really appreciate you taking the time to share your experience with Action1 RMM, and we are happy that you like our feature set.
We are sorry to hear that the Remote Desktop is slow it shouldn't be. Could you please reach out to our support team and explain your issues in detail? They will be happy to help you!
Thanks again!
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Action 1 Simple Efficient and Easy to use
Reviewed on 21/09/2023
Faster more efficient means of accessing clients machines for support.
Faster more efficient means of accessing clients machines for support.
Pros
It is very simple to setup and deploy. The remote connections are hassle free and need no client interaction which is more efficient whilst still remaining secure. The patching is easy to control and gives the ability to ensure all clients are fully patched. We can even choose when and how they are deployed.
Cons
Monitoring could be better with easier access to the logs. This way you can see things like bad blocks or memory errors.
Alternatives Considered
NinjaOneReasons for Choosing Action1
Cost was no longer suiting our business needs and no ability to remove licenses. If a client moved away you were stuck with the license cost until a new client is brought on board.Switched From
Datto RMMReasons for Switching to Action1
Support and cost seemed to fit our needs.- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best fit for our needs!
Reviewed on 27/11/2023
I have had nothing but great support from Action1, and the product has helped me with all my remote...
I have had nothing but great support from Action1, and the product has helped me with all my remote access needs. As well as windows updates and patch management. For any SMB that is struggling to find an RMM. I would give A1 a serious look.
Pros
Pricing is great for a SMB, with the free version for 100 endpoints, it fit well for us.
Cons
Remote desktop could use a few more features.
Alternatives Considered
ITarianReasons for Switching to Action1
The price was a hard one to beat, but the functionality is what really led me to utilizing this product.Action1 FAQs
Below are some frequently asked questions for Action1.Q. What type of pricing plans does Action1 offer?
Action1 offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of Action1?
Action1 has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Action1 support?
Action1 supports the following languages:
English
Q. Does Action1 support mobile devices?
Action1 supports the following devices:
Q. What other apps does Action1 integrate with?
We do not have any information about what integrations Action1 has
Q. What level of support does Action1 offer?
Action1 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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