---
description: If you're in a hunt for the best solution for your business, learn what NovelVox Unified Agent Desktop has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NovelVox Unified Agent Desktop Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [NovelVox Unified Agent Desktop](/software/2048113/novelvox-unified-agent-desktop)

# NovelVox Unified Agent Desktop

Canonical: https://www.getapp.sg/software/2048113/novelvox-unified-agent-desktop

> NovelVox Agent Accelerator readily integrates with  Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of NovelVox Unified Agent Desktop

Features
⦿ Single pane of glass view 
⦿ Readily available integrations with 75+ apps
⦿Web agent desktop, no software installation required
⦿ Real-time team \& queue visibility with cumulative KPIs, state logs, call logs,etc.
⦿ Drag \& Drop designer for easy customizations

## About the vendor

- **Company**: NovelVox
- **Founded**: 2008

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Automatic Call Distribution
- CRM
- Call Center Management
- Call List Management
- Call Logging
- Call Monitoring
- Call Reporting
- Call Scripting
- Call Tracking
- Call Transfer
- Caller ID
- Computer Telephony Integration
- Contact Database
- Contact Management
- IVR
- Inbound Call Center

## Support Options

- Email/Help Desk
- FAQs/Forum
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)

## Alternatives

1. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Ringover](https://www.getapp.sg/software/117547/ringover) — 4.7/5 (858 reviews)
3. [Convoso](https://www.getapp.sg/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews)
4. [DialedIn CCaaS](https://www.getapp.sg/software/104279/chasedata) — 4.8/5 (315 reviews)
5. [Readymode](https://www.getapp.sg/software/107701/xencall) — 4.6/5 (136 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2048113/novelvox-unified-agent-desktop)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/novelvox-unified-agent-desktop/> |
| en-AE | <https://www.getapp.ae/software/2048113/novelvox-unified-agent-desktop> |
| en-AU | <https://www.getapp.com.au/software/2048113/novelvox-unified-agent-desktop> |
| en-CA | <https://www.getapp.ca/software/2048113/novelvox-unified-agent-desktop> |
| en-GB | <https://www.getapp.co.uk/software/2048113/novelvox-unified-agent-desktop> |
| en-IE | <https://www.getapp.ie/software/2048113/novelvox-unified-agent-desktop> |
| en-NZ | <https://www.getapp.co.nz/software/2048113/novelvox-unified-agent-desktop> |
| en-SG | <https://www.getapp.sg/software/2048113/novelvox-unified-agent-desktop> |
| en-ZA | <https://www.getapp.za.com/software/2048113/novelvox-unified-agent-desktop> |
| fr | <https://www.getapp.fr/software/2048113/novelvox-unified-agent-desktop> |
| fr-BE | <https://fr.getapp.be/software/2048113/novelvox-unified-agent-desktop> |
| fr-CA | <https://fr.getapp.ca/software/2048113/novelvox-unified-agent-desktop> |

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