Gomocha

3.4 (21)
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Field service management platform and app

About Gomocha

Gomocha is a field service platform and app intended for small and medium-sized companies. Gomocha's field service platform stands as a beacon of efficiency in field service management, tailored to meet the needs of tech-savvy businesses across diverse industries, including construction, energy, manufacturing, security services, utilities, and more.

At its core, Gomocha is a powerful mobility platform designed to empower mobile field workforce, enabling teams to execute daily tasks seamlessly through workflow-driven processes. With full configurability, Gomocha adapts effortlessly to the organization's unique requirements, ensuring a perfect fit for companies of all sizes and complexities.

One of Gomocha's standout features lies in its ability to uncover hidden efficiencies within your operations, seamlessly matching skill with demand to ensure that your field technicians consistently deliver exceptional customer service experiences. Imagine a scenario where dispatch directs the right technician to the job site with pinpoint accuracy while real-time tracking informs managers of precise whereabouts. Gomocha ensures that customers are always in the loop, providing timely updates on estimated arrival times, a game-changer for enhancing satisfaction and loyalty.

Flexibility is another hallmark of Gomocha's platform. Users have the power to customize forms, workflows, and processes on the fly, effortlessly adapting to evolving business needs. Whether one needs to add fields, tweak terminology, or grant specific access levels to users, Gomocha makes it a breeze, putting you in complete control of operations.

What sets Gomocha apart is its support for multiple workflows within a single app an innovation that streamlines processes and boosts efficiency like never before. Our intuitive Workflow Designer empowers users to easily create, deploy, and modify workflows, ensuring that your operations remain agile and responsive to change. With seamless integration with all leading ERP systems, Gomocha seamlessly integrates into existing tech stack, minimizing disruption and maximizing ROI.


Key benefits of Gomocha

  • Optimizes scheduling, communication, and operations for diverse industries.
  • Configurable platform meets specific field service needs in one easy-to-use app.
  • Streamlines processes with mobile field service and elimination of manual tasks.
  • Ensures accurate operations and compliance through industry-specific features.

  • Images

    Gomocha Software - Gomocha workflow navigation
    Gomocha Software - Gomocha configuration visualization
    Gomocha Software - Gomocha routes
    Gomocha Software - Efficient Operations Made Easy: Gomocha Planboard lets you view tasks by location, manage teams, document work, plan routes with GPS, calculate travel times, handle subcontractors, and manage quotes seamlessly.
    Gomocha Software - Gomocha time registration
    Gomocha Software - Gomocha schedules
    Gomocha Software - Gomocha agenda
    Gomocha Software - Gomocha Subcontractor Planboard: Define contracts, manage approvals, and boost efficiency. Increase revenue and satisfaction seamlessly.
    Gomocha Software - Gomocha registrations
    Gomocha Software - Gomocha order information
    Gomocha Software - Gomocha agenda
    View 11 more
    Gomocha Software - Gomocha workflow navigation
    Gomocha Software - Gomocha configuration visualization
    Gomocha Software - Gomocha routes
    Gomocha Software - Efficient Operations Made Easy: Gomocha Planboard lets you view tasks by location, manage teams, document work, plan routes with GPS, calculate travel times, handle subcontractors, and manage quotes seamlessly.
    Gomocha Software - Gomocha time registration
    Gomocha Software - Gomocha schedules
    Gomocha Software - Gomocha agenda
    Gomocha Software - Gomocha Subcontractor Planboard: Define contracts, manage approvals, and boost efficiency. Increase revenue and satisfaction seamlessly.
    Gomocha Software - Gomocha registrations
    Gomocha Software - Gomocha order information
    Gomocha Software - Gomocha agenda

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    Reviews

    Overall rating

    3.4 /5
    (21)
    Value for Money
    3.5/5
    Features
    3.7/5
    Ease of Use
    3.7/5
    Customer Support
    3.3/5

    Already have Gomocha?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 21
    Marco
    Marco
    Overall rating
    • Industry: Building Materials
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Best value for money

    Reviewed on 04/06/2020

    FMP360 has helped us to fully digitize our field service process. It has reduced the administration...

    FMP360 has helped us to fully digitize our field service process. It has reduced the administration for technicians and helped us to improve our planning and increasing the number of visits per day. The company is listening to their customers and is very service minded, quickly solving the critical issues when they are reported.

    Pros

    The product is highly configurable, configurations are quick and easy to deploy. The company is very open to input for product development and even promote co-development to further extend the capabilities of the solution.

    Cons

    It is strong in Planning and Field mobility, that's where they have started their journey. The road map is to further grow into a full comprehensive Field Service Management platform, right now there are still area's where they should grow their functionality (e.g. contract management, item management, logistics).

    Response from Gomocha

    Dear Valued Customer,

    Thank you for your review and for taking the time to share your feedback with Gomocha.

    One of our main priorities is customer support and service and we are ecstatic that we met that mark! Your opinion is very important to us and we have shared your feedback with appropriate team members and we look forward to continuing to grow our partnership together.

    Boris
    Overall rating
    • Industry: Business Supplies & Equipment
    • Company size: 1,001–5,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Tool ,supports our service needs perfectly!

    Reviewed on 05/09/2023

    We use it on daily base and the service team is happy of features that makes their field life...

    We use it on daily base and the service team is happy of features that makes their field life easier.

    Pros

    We can adapt the tool to our processes. This is a huge advantage. since there is a basic process given from begin on the implementation time is nicely short in comparison with other approaches.

    Cons

    Some basic functions I see as state of the art are not available yet. Like ticketing system, multi-device support for the app, colors in the calendar are missing.

    Response from Gomocha

    Hi Boris, Thank you for taking the time to write a glowing review! Your feedback and comments are greatly appreciated. Thanks for all your continued support of Gomocha!

    Peter
    Overall rating
    • Industry: Food & Beverages
    • Company size: 1,001–5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Unstable

    Reviewed on 05/09/2023

    Have the feeling that we are perceived as difficult. Takes a long time to resolve incidents. Time...

    Have the feeling that we are perceived as difficult. Takes a long time to resolve incidents. Time paths are rarely issued.

    Pros

    Flexible system with many possibilities and easy to change by a user/administrator.

    Cons

    It's very unstable. A lot of malfunctions and we never know when it will be solved.

    Response from Gomocha

    Hi Peter, We're sorry to hear you aren't having a good experience with Gomocha. I've relayed the issue to the appropriate department, and our team is working on a solution. We work hard to make sure our customers love our product, so thank you for bringing this situation to light.

    Mahesh
    Overall rating
    • Industry: Civil Engineering
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    It works great but sometimes contains bugs

    Reviewed on 19/09/2023

    I am overall content with Gomocha

    I am overall content with Gomocha

    Pros

    The easy to use interface and the convinient planning options.

    Cons

    It can have a lot of issues. Especially when you have last minute changes or bad internet connection.

    Response from Gomocha

    Hi Mahesh, We appreciate your time in posting your experience with Gomocha. We welcome all feedback and are committed to earning your compliments and hearing your suggestions. Thank you!

    Allan
    Overall rating
    • Industry: Industrial Automation
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    A good alternative to the big ones

    Reviewed on 13/09/2023

    Pros

    FMP360 and FSP are both easy to use. Planning in FMP portal is easy as drag and drop, while completing an order in FSP is as easy as following the steps on your phone or tablet.

    Cons

    The time it takes for new innovations to be pushed through.

    Response from Gomocha

    Hi Allan, Thank you for your review! We're glad you like using FMP360 and FSP. We encourage you to reach out to your Customer Success Specialist with any new innovations, in order to get the most out of your Gomocha experience!

    Showing 5 reviews of 21 Read all reviews

    Gomocha FAQs

    Below are some frequently asked questions for Gomocha.

    Gomocha offers the following pricing plans:

    • Starting from: US$39.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    A subscription model per month/year is available.

    Gomocha has the following typical customers:

    11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Gomocha supports the following languages:

    Dutch, English

    Gomocha supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Gomocha integrates with the following applications:

    AFAS Software, Exact Synergy, Isah ERP, Microsoft 365, Salesforce Platform

    Gomocha offers the following support options:

    Email/Help Desk, 24/7 (Live rep), Chat

    Related categories

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