---
description: If you're in a hunt for the best solution for your business, learn what Viber has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Viber Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Viber](/software/2049588/viber)

# Viber

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> Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.
> 
> Verdict: Rated **4.4/5** by 4064 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 4064 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Viber Media

## Commercial Context

- **Pricing model**: Per Feature (Free version available)
- **Pricing Details**: The application is available for free of cost.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Luxembourg

## Features

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Interactive Content
- Live Chat
- Multi-Channel Communication
- On-Demand Communications
- Personalization
- Reporting/Analytics
- Video Support

## Integrations (2 total)

- Telegram
- WhatsApp

## Support Options

- Chat

## Category

- [Customer Engagement Software](https://www.getapp.sg/directory/650/customer-engagement/software)

## Related Categories

- [Customer Engagement Software](https://www.getapp.sg/directory/650/customer-engagement/software)
- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.getapp.sg/software/2035411/whatsapp) — 4.7/5 (16475 reviews)
2. [Telegram](https://www.getapp.sg/software/114023/telegram) — 4.7/5 (6438 reviews)
3. [Text Request](https://www.getapp.sg/software/2051851/text-request) — 4.6/5 (1193 reviews)
4. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1789 reviews)
5. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4094 reviews)

## Reviews

### "A great communication software that bridges the gap between management and their customers" — 5.0/5

> **Akanmu** | *24 July 2023* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: First of, the interface is user friendly and with it's very capable end to end encryption which guaranteed a secured data both stored and transmitted makes this a topnotch, the video , messaging and even sending doc function comes with ease and it all works well in areas without strong internet connection.
> 
> **Cons**: We've once had issues updating and transferring of documents to another new devices but this was eventually solved by our engineer even though it delayed some important business of the day, but it happens just once and we eventually find a way around it
> 
> The fact that Viber has saved our organization a lot of fund that would have been used on marketing and communicating our staffs and customers makes it worthwhile, easy messaging, video calling, sending all kinds of documents, and having been able to compare the data derive from other organizations to know customers wants makes viber a pleasing environment more than just a messaging app

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### "Essential app for business with proper sequrity" — 5.0/5

> **Mahmudul islam** | *19 September 2024* | Civil Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: For personal and professional use , Viber is a interesting tool, I can easily communicate with co worker and share files and do conversation with maximum privacy.
For considering friends who stays abroad ,normally I use Viber to contact them, it came free for me.
Quality of video and audio call most of the time is very good.
> 
> **Cons**: Right now I don't have any complain about it, most of the problem they continuously updating, last time we face bad network during calling, but last couple of month , I didn't experience it.
> 
> As a free communication tools, quality of Viber is very higher than other software.
Calling , chatting feature is very updated and easy to use. Besides we feel quality of communication during calls is loud and clear.
We can make a group and follow up activities easily in Viber.

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### "Viber: Secure, Reliable, Easy to Use and Fun Communication Platform." — 3.0/5

> **Cherubim** | *8 January 2025* | Retail | Recommendation rating: 6.0/10
> 
> **Pros**: What I like the most is the Free and Video Calls which are Reliable, high quality calling options and is available worldwide.
> 
> **Cons**: What I like the most is the limited features and participant capacity compared to other apps or messaging platforms.
> 
> Overall, Viber offers a dependable and easy to use communication platform. One of its key strengths include free video and voice calls. Robust end to end encryption for privacy and engaging features like stickers and group chats.

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### "Viber, Next King of Communication" — 5.0/5

> **Dr Khawaja** | *21 August 2022* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use, manage groups, file sharing, free calls and messages, live meetings
> 
> **Cons**: Live location feature must be updated, some time messages stuck due to poor internet connection and even after connection gets better that message retrieve very late
> 
> Viber helps me a lot in managing my day to day conversation with my team mates working under me, file sharing and live meetings always helps me a lot when i am travelling around.

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### "Viber Social Media" — 4.0/5

> **Kyaw Zin** | *25 April 2025* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Viber is completely free and easy to use with best UI, GUI (graphical user interface).
> 
> **Cons**: Cloud backup is not fully backup user data. Sometime wecannot check very old history/photo.
> 
> It is good. 100% free and there have additional Viber plus feature. Easy to chat, call.

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## Links

- [View on GetApp](https://www.getapp.sg/software/2049588/viber)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/viber/> |
| en-AE | <https://www.getapp.ae/software/2049588/viber> |
| en-AU | <https://www.getapp.com.au/software/2049588/viber> |
| en-CA | <https://www.getapp.ca/software/2049588/viber> |
| en-GB | <https://www.getapp.co.uk/software/2049588/viber> |
| en-IE | <https://www.getapp.ie/software/2049588/viber> |
| en-NZ | <https://www.getapp.co.nz/software/2049588/viber> |
| en-SG | <https://www.getapp.sg/software/2049588/viber> |
| en-ZA | <https://www.getapp.za.com/software/2049588/viber> |
| pt | <https://www.getapp.com.br/software/2049588/viber> |
| pt-PT | <https://www.getapp.pt/software/2049588/viber> |

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