--- description: If you're in a hunt for the best solution for your business, learn what Detrack has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Detrack Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/520/service-dispatch/software) > [Detrack](/software/2049879/detrack) # Detrack Canonical: https://www.getapp.sg/software/2049879/detrack Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/2049879/detrack?page=2) > Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack. > > Verdict: Rated **4.7/5** by 94 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Detrack Save time, reduce operating costs, and boost productivity with Detrack. - Eliminate manual dispatch processes Remove manual processes and focus on growing your business with easy-to-use job allocation, route planning, and dispatching tools. - Real-time visibility of your entire fleet See exactly where every driver is and track job progress as it happens. Make informed decisions on the fly and respond to changes without endless phone tag. - Simplified, predictable pricing Choose a feature-rich plan that’s right for you and deliver with the confidence of predictable monthly or annual billing. - Keep customers in the loop Reduce ‘Where's my order?’ calls with automated SMS, WhatsApp and email notifications. Create branded customer communications, tracking links, and proof of delivery. - Up and running in under an hour No complex setup, expensive hardware, or lengthy training. Most businesses are fully operational within their first day, and often within an hour. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 94 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Detrack Systems - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$26.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: First Driver Free Forever $24 per driver/month $240 per driver/year - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, Finnish, French, German, Greek, Indonesian, Italian, Japanese, Latvian, Malay, Portuguese, Spanish, Thai, Traditional Chinese, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - 3PL Management - API - Accounting - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Automated Scheduling - Barcode/Ticket Scanning - Carrier Management - Cash on Delivery - Communication Management - Compliance Management - Customer Database - Customer History - Customer Management - Customer Portal - Customizable Branding - Customizable Reports - Data Import/Export ## Integrations (21 total) - 8x8 Contact Center - Adobe Commerce - AfterShip - BigCommerce - BulkSMS - CartonCloud - Ecwid - Kudosity - MYOB Business - MachShip - Monkedo - QuickBooks Online - Shopify - Squarespace - Twilio ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Service Dispatch Software](https://www.getapp.sg/directory/520/service-dispatch/software) ## Related Categories - [Service Dispatch Software](https://www.getapp.sg/directory/520/service-dispatch/software) - [Fleet Management Software](https://www.getapp.sg/directory/217/fleet-management/software) - [Courier Software](https://www.getapp.sg/directory/997/courier/software) - [Delivery Management Software](https://www.getapp.sg/directory/1203/delivery-management/software) - [Logistics Software](https://www.getapp.sg/directory/787/logistics/software) ## Alternatives 1. [Elite EXTRA](https://www.getapp.sg/software/120399/elite-extra) — 4.7/5 (356 reviews) 2. [Metrobi](https://www.getapp.sg/software/2072003/metrobi) — 4.9/5 (91 reviews) 3. [OptimoRoute](https://www.getapp.sg/software/107281/optimoroute) — 4.6/5 (248 reviews) 4. [Track-POD](https://www.getapp.sg/software/116355/track-pod) — 4.7/5 (140 reviews) 5. [Transvirtual](https://www.getapp.sg/software/2043779/transvirtual) — 4.8/5 (68 reviews) ## Reviews ### "Excellent software built by smart team who knows their customers well" — 5.0/5 > **Roland** | *24 April 2020* | Wine & Spirits | Recommendation rating: 10.0/10 > > **Pros**: Easy to set up and use for both the route planner and the delivery drivers. All the functions work perfectly and seamlessly. They are customisable too. Dashboard and all the tools are user-friendly. > > **Cons**: Direct and seamless integration with e-commerce platform such as Shopify would be amazing to implement. It can currently be done using Zapier, but not the easiest to set up and it doesn't work seamlessly, so we're still reverting to manual Excel uploads for now. > > I have been a user of Detrack since 2012 and recently, we've intensified the use of it as we ramp up our business to add more drivers and delivery routes. Detrack make it possible for us to scale up 50X. We couldn't have managed to do it without some sort of smart software. Best of all, the customer support is top-notch\! Every time I have issues, they reply extremely fast AND more importantly, with a solution\! Keep up the good work team\! ----- ### "Could Work Better for Trades" — 4.0/5 > **Gilles** | *14 October 2024* | Security & Investigations | Recommendation rating: 8.0/10 > > **Pros**: The customer always is updated about our status. > > **Cons**: It's not very customizable. I don't need the Pickup and Delivery tabs. We are not a delivery service. We are a trades company and use this to schedule and inform our customer where we are. This could be customized to service businesses and it would be a great feature for the other trades. > > I like the ability to customize the fields, but further configuration would make this a great choice for other trades-related businesses (plumber, locksmith, electrician, etc). ----- ### "Good product" — 4.0/5 > **Joel** | *27 June 2024* | Furniture | Recommendation rating: 6.0/10 > > **Pros**: The ability to track the deliveries for companies and customers. > > **Cons**: The newly added feature of route planning isn't applicable. > > So far so good. Friendly interface (except for routes function) and fast response from the customer service team too. ----- ### "Easy Program" — 5.0/5 > **Paul** | *7 January 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use program and fair value for my business. > > **Cons**: Very little. It took a little to learn to program. > > Program is very efficient and helps my business quite a bit. I love the realtime proof of delivery. ----- ### "So far so good. but maybe not for long term use." — 4.0/5 > **Wilson** | *16 August 2024* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: Simple App \& Manual (used to be). drivers are accustomed to the app feature very quickly, and i like the previous manual/ documentation. straight to the point, i can see whats available. but now the manual list is not easy to find. > > **Cons**: - the customer service experience is bad. since detrack outsourced it, the response is slow and they do not know technical and acted like messengers only. "I'll check with the technical team" is a common answer, and long wait time makes it worse. but this problem is prevalent for a larger corporation. meaning it'll only get worse through time. - rising prices. > > does the job well. driver got accustomed to the app feature very quickly. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/2049879/detrack?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2049879/detrack) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data