--- description: If you're in a hunt for the best solution for your business, learn what Shift4 has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Shift4 Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/23/payment-management/software) > [Shift4](/software/2050149/shift4-payments) # Shift4 Canonical: https://www.getapp.sg/software/2050149/shift4-payments Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/2050149/shift4-payments?page=2) > Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. > > Verdict: Rated **2.2/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.2/5** | 53 Reviews | | Ease of Use | 2.7/5 | Based on overall reviews | | Customer Support | 2.1/5 | Based on overall reviews | | Value for Money | 2.1/5 | Based on overall reviews | | Features | 2.6/5 | Based on overall reviews | | Recommendation percentage | 30% | (3/10 Likelihood to recommend) | ## About the vendor - **Company**: Shift4 - **Location**: Allentown, US - **Founded**: 1994 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact Shift4 for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Data Security - Debit/Credit Card Processing - Electronic Signature - In-Person Payments - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Transaction Monitoring ## Integrations (2 total) - Meta for Business - Twitter/X ## Support Options - 24/7 (Live rep) ## Category - [Payment Processing Software](https://www.getapp.sg/directory/23/payment-management/software) ## Alternatives 1. 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[Square Point of Sale](https://www.getapp.sg/software/91016/square-point-of-sale) — 4.6/5 (3031 reviews) ## Reviews ### "Shift 4 payment processing" — 5.0/5 > **John** | *21 February 2024* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, reporting, the customer pays the credit card fees, customer service is as good as I’ve ever dealt with > > **Cons**: I’m not computer smart, it took me a little while to get used to adding menu items and such but their customer service was always available to help > > Very happy, I always recommend them, just ordered a mobile unit ----- ### "It's ok when you have no other option" — 2.0/5 > **CARLOS** | *5 November 2024* | Retail | Recommendation rating: 0.0/10 > > **Pros**: The security of the transaction being encrypted PTP, and the fact that they take care of the whole cc payment process from taking the payment, processing, authorization and batching. > > **Cons**: Too many glitches, many transactions are going into shift4 but not back into POS so the batch auditing is crazy. > > Installation was an easy task, but the transaction auditing of shift4 vs POS is impossible, they don't have good tools for it. Their customer service is terrible, we are supposed to have an "enterprise Account" but their response to our tickets is bad and when we get somebody to work with us, they seem to have lack of knowledge of their own software. ----- ### "Misrepresentation" — 1.0/5 > **John** | *28 December 2024* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: Nothing. They are a misleading company. I would not use. > > **Cons**: They hide the contract length and early termination fees for their contract via a website titled terms and conditions. No where on the agreement is any mention of contract length or fee for early termination. They also claim to have no escalation process so one person at Legal Support determines what happens. Do not us them. You will regret > > Awful Shady. No escalation process is ridiculous. ----- ### "Bait and switch" — 1.0/5 > **Elizabeth** | *17 February 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: I could get a real person on the phone...if I waited. > > **Cons**: They added a contract and fees without telling me. > > Horrible. They said if I switched over to charging the customers 3%, there would not be any fees. They have added monthly fees and a contract which is charging $525 in early termination fees. Old bait and switch. ----- ### "Shift4 corporate is the worse run company I have experinced" — 1.0/5 > **Bruce** | *29 October 2024* | Accounting | Recommendation rating: 0.0/10 > > **Pros**: It works fine but that's as far as it goes. Read on. > > **Cons**: There is NO support. None, Nada, Zilch. I cannot possibly express how awful their support is. Further more if they tell you they will have someone get back to you, give it up because you will not, in all likely hood, hear from anyone. > > HORRIBLE\!\! It has been a terribly exasperating experience to try and get information out of them to try and understand their reports. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/2050149/shift4-payments?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2050149/shift4-payments) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | ----- ## Structured Data