About FaceUp

FaceUp is a comprehensive whistleblowing platform, ethics hotline and HR tool. It is a secure, intuitive and easy to use solution, which allows employees and pupils to report instances of wrongdoing.

The software has a rich set of features including a customizable reporting form and advanced report management, both available in 113 languages. Our platform provides the absolute highest level of data protection and anonymity - it is GDPR compliant, ISO 27001 certified and offers E2E encryption and 2FA. FaceUp can easily be integrated through API with your company intranet, website, or app.

FaceUp is compliant with the EU Whistleblowing Direction and Whistleblower Protection Act. It's trusted by 2,700 organizations of all sizes across the world - over 10,000 reports have already been made through our platform.

Try out FaceUp with a 14 day free trial. It can be set up within 5 minutes - no need to call your IT department. What’s more, by using FaceUp, companies are helping schools combat bullying.

Features:

1. Completely customizable form - Anyone can send a report in just 2 clicks (anonymous and confidential reporting). Editable texts, logos and reporting categories. Reports can be messages, anonymised voice messages and attachments.

2. Report management - Case overview, two-way communication with whistleblower. You can add another member to an individual report or share with other members, leave internal comments, label it and set a priority.

3. Easy setup and user-friendly interface - You can set up your own organisational structure, add members and 3rd parties to individual reporting categories. Features - working hours, access code settings, automatic deadlines, individual deadlines and more.

4. Data and analysis - In just a couple of clicks you can display all data in graph form and filter it according to period, label, priority or organisational units. Clear analysis, simple data exporting and printing, activity log.

Pricing starting from:

US$69.00/month

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Andorra, United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla , Albania, Armenia, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, St Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, St Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, St Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, St Helena, Slovenia, Svalbard & Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé & Príncipe, El Salvador, Syria, Eswatini, Turks & Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad & Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, St Vincent & the Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis & Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

Supported Languages

Bulgarian, Chinese, Croatian, Czech, Danish , Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Pricing starting from:

US$69.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

FaceUp Software - FaceUp is a secure, intuitive and easy to use solution, which allows employees and pupils to report instances of wrongdoing. Anybody can anonymously send reports through a website or mobile app in just two clicks.
FaceUp Software - You can set up your own reporting page, categories, organisational structure, add members and 3rd parties. There are many useful features such as internal comments, working hours, deadlines, priorities, labels and much more.
FaceUp Software - FaceUp is absolute anonymous, GDPR compliant and ISO 27001 certified. SSO, penetration testing, E2EE (optional encryption) and 2FA. Compliant with EU Whistleblowing Directive & Whistleblower Protection Act.
FaceUp Software - Nothing beats trying it for yourself. Discover all our features in a 14-day free trial and see if FaceUp works for you. No commitment.
View 4 more
FaceUp Software - FaceUp is a secure, intuitive and easy to use solution, which allows employees and pupils to report instances of wrongdoing. Anybody can anonymously send reports through a website or mobile app in just two clicks.
FaceUp Software - You can set up your own reporting page, categories, organisational structure, add members and 3rd parties. There are many useful features such as internal comments, working hours, deadlines, priorities, labels and much more.
FaceUp Software - FaceUp is absolute anonymous, GDPR compliant and ISO 27001 certified. SSO, penetration testing, E2EE (optional encryption) and 2FA. Compliant with EU Whistleblowing Directive & Whistleblower Protection Act.
FaceUp Software - Nothing beats trying it for yourself. Discover all our features in a 14-day free trial and see if FaceUp works for you. No commitment.

Features

Total features of FaceUp: 42

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • Automated Routing
  • Case Management
  • Categorisation/Grouping
  • Chat/Messaging
  • Communication Management
  • Compliance Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Email Alerts
  • Forms Management
  • ISO Compliance
  • Incident Management
  • Incident Reporting
  • Investigation Management
  • Issue Management
  • Mobile Access
  • Multi-Language
  • Process/Workflow Automation
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Safety Incident Management
  • Single Sign On
  • Surveys & Feedback
  • Two-Factor Authentication
  • Web Forms

Alternatives

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Factorial

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Reviews

Overall rating

4.7 /5
(22)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
4.7/5

Already have FaceUp?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 22
Vincent
Overall rating
  • Industry: Building Materials
  • Company size: 1,001-5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The perfect platform to maintain a safe work environment

Reviewed on 11/11/2022

The platform is intuitive for both users and administrators and the FaceUp team’s overall attitude...

The platform is intuitive for both users and administrators and the FaceUp team’s overall attitude and willingness to customize the features according to our needs is definitely worth mentioning as well.

Pros

FaceUp helps us to ensure and maintain friendly corporate culture through allowing our employees to express any possible concerns. Employees can also stay anonymous during the reporting process, so no one ever has to be afraid to speak up.

Cons

The app and website both work perfectly, although it could be beneficial to have an offline version for when employees don’t have internet access.

Alternatives Considered

Whispli

Reasons for Switching to FaceUp

Same key features for much less money
David
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy & well-structured communication platform

Reviewed on 04/09/2021

The biggest benefit is the simplicity of having everything in one place, while well organized....

The biggest benefit is the simplicity of having everything in one place, while well organized. FaceUp has a lot of features that make everything even easier for us, such as dashboards which show us the bigger picture about the current atmosphere within the company.

Pros

It’s really easy to send a report through FaceUp, and it’s easy to navigate the administration, especially since we can have the reports sorted by different topics. The process is completely smooth.

Cons

Despite our concerns, our employees have reacted well to FaceUp so far. We’re mostly receiving positive feedback.

Tomas
Overall rating
  • Industry: Machinery
  • Company size: 501-1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Whistleblowing system in a midsize multinational

Reviewed on 11/11/2022

Very positive

Very positive

Pros

The system is very user- and administrator-friendly, allows easy case management. The system is available in all languages necessary. Allows for integration of reports filled through different channels (such as in person or on paper). Supporting documents provided - awareness material, QR code... Very favourable pricing.

Cons

Nothing, we are happy with all features and would not suggest any changes.

Andrea
Overall rating
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Satisfied

Reviewed on 02/09/2021

It has been very productive.

It has been very productive.

Pros

I like the anonymity. I really like the platform. The students feel safe to communicate with me on the platform.

Cons

I have no complaints. I feel that this has been beneficial for the school.

Anna
Overall rating
  • Industry: Law Practice
  • Company size: 11-50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Solves all legal requirements

Reviewed on 04/09/2021

We work with a variety of different companies with unique requirements, but luckily FaceUp meets...

We work with a variety of different companies with unique requirements, but luckily FaceUp meets them all thanks to its customizability. Many of its features are also unique in this market and other solutions lack them.

Pros

It is compliant with GDPR, protection of whistleblowers and the highest security standards. Moreover, thanks to its possibility to serve as both an internal and external channel, it is also compliant with the new proposed EU Whistleblower Directive. For these reasons we can recommend this platform as a legal solution for any company.

Cons

Sending a report can only be done with an internet connection.

Showing 5 reviews of 22 Read all reviews

FaceUp FAQs

Below are some frequently asked questions for FaceUp.

FaceUp offers the following pricing plans:

Big or small, we have you covered. The price varies according to the number of your employees and the features you need.

FaceUp has the following typical customers:

11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

FaceUp supports the following languages:

Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

FaceUp supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations FaceUp has

FaceUp offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for FaceUp.