About AIM

AIM is a cloud-based point of sale (POS) software, designed to assist retailers with inventory control, purchasing, employee management, customer loyalty programs, and sales reporting.

The application enables employees to suspend or recall sales, process tickets, apply discounts, and access inventory details across various locations for pricing and availability. Supervisors can view the entire history of an inventory item about its sales, transfer, rental or repair and track stock items on a floor plan. It lets administrators establish minimum selling price by the model of SKU number, set up pricing level based on workstation or customer, and define minimum or maximum item quantity using the automatic inventory optimization procedures.

AIM offers a host of other features such as barcode label printing, event booking, gift card management, reporting, payment processing, and more. Managers can use the report wizard to monitor staff performance, control inventory, and print and export reports in a variety of formats.

Pricing starting from:

US$995.00/one-time

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

US$995.00/one-time

  • Free Version
  • Free Trial
  • Subscription

Images

AIM Software - AIM display inventory
AIM Software - AIM new service ticket
AIM Software - AIM point of sale
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AIM video
AIM Software - AIM display inventory
AIM Software - AIM new service ticket
AIM Software - AIM point of sale

Features

Total features of AIM: 40

  • Accounting
  • Accounting Integration
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • CRM
  • Commission Management
  • Customer Accounts
  • Customer Database
  • Customizable Reports
  • Discount Management
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Retail
  • Gift Card Management
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Layaway Management
  • Loyalty Program
  • Multi-Location
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Purchase Order Management
  • Receipt Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Sales Reports
  • Scheduling
  • Stock Management
  • Tee Sheet Management
  • Touch Screen
  • Transaction History
  • eCommerce Management

Alternatives

Rain POS

4.3
#1 Alternative to AIM
Rain is a cloud-based point-of-sale system designed to help retailers save time and sell more by seamlessly integrating...

NCR Counterpoint

4.4
#2 Alternative to AIM
NCR Counterpoint is an all-in-one retail management system (RMS) designed for specialty retailers in a range of...

Dynamics 365

4.3
#3 Alternative to AIM
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is...

QuickBooks Desktop Enterprise

4.5
#4 Alternative to AIM
QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access...

Reviews

Overall rating

4.1 /5
(199)
Value for Money
4.0/5
Features
4.2/5
Ease of Use
3.6/5
Customer Support
4.2/5

Already have AIM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 199
Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Its really easy to make reports which is good for this type of software

Reviewed on 13/03/2018

Pros

I really like how you can easily generate reports, that's important for my business and I believe this software can do the best job of it.

Cons

I don't like that's a little clunky to use, but that should go without saying because this is super complex software we're dealing with here.

Kellie
Overall rating
  • Industry: Sporting Goods
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Product Review

Reviewed on 22/09/2022

My overall experience has been great. From the beginning the help to set this program up for our...

My overall experience has been great. From the beginning the help to set this program up for our needs was challenging but very successful. Josh, our salesman has been nothing but helpful and informative and always replys quickly and is always checking in. That is very important to us, someone who takes the time to email every so often to check in and make sure everything is going well. If we have a question he always responds quickly.

Pros

The more we use the software the more we learn and love the product. We use this software everyday runnig reports, for our POS, inventory, and much more. We love the button feature to make everyday use easy.

Cons

I find that it is hard to find a credit card company that is compliant with AIM.

Alternatives Considered

Quickbooks Point of Sale

Reasons for Choosing AIM

Firearm friendly, customizable to our needs, range compliant.

Reasons for Switching to AIM

Again, firearm friendly, customizable to our needs, range compliant, easy to use, and the customer service.
Joe
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The BEST option for almost any industry.

Reviewed on 18/11/2022

Pros

It is very customizable. Along with automating some processes, you can have everything completed with a click or a touch

Cons

Be prepared to watch a lot of videos to learn how to set up and use AIM. You will also need to build your specific training documentation for your company.

Adam
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

AIM once the sale is made we don't care.

Reviewed on 25/08/2022

I have been trying for several years now to get this company to finish installing the software with...

I have been trying for several years now to get this company to finish installing the software with all paid for data transfers. AIM tech support Has been supposedly working on entering my inventory for about four years now.
Every time I call I get the we supplied the software so that I owe for it even though it is totally unusable without my inventory and bound FFL book installed. And just because I paid for extra for data transfer to make the program usable does not mean that that AIM has to actually do it (simple Excel format)
Tech support is useless as none of them have done their job yet. I am going to have to take the time away from my business to take these crooks to court.

Pros

Looks like if it worked it would be nice.

Cons

The way it just sits there with no data for the last several years waiting for AIM software to finish their job.
The fact that I was charged for software and data transfer and received software without data transfer so it is useless. I have been waiting so long it was called AIMsi when I bought it.

Aaron
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

It's a shame - good ideas, bad execution.

Reviewed on 18/08/2017

There are a lot of good ideas in this software, but things like a staff that's not on the same...

There are a lot of good ideas in this software, but things like a staff that's not on the same page, and a long-awaited refresh of their base tech keep AIMsi a frustrating software package. We stay because our lesson program is to big to be handled by any other solutions we looked at, but I would advise others to hold off until their promised rebuild is released.

Pros

Lesson management is good. Inventory management and sales are serviceable.

Cons

Built on outdated technology, which means the system will get slower and more bloated as your business grows. Simple ancillaries (like date lookup) require Googling to find outdated Microsoft files when you replace computers, and support won't have those files available. E-commerce is excruciatingly complex to execute; why must it be this complicated when options like Squarespace and Shopify exist? They don't require the user to learn XML to take full advantage of their features. The PO system is convoluted, the workflow makes no sense. Inventory management could stand to lose some processes to speed things up and make it more understandable. Reporting doesn't make much sense, either. But the most frustrating part for us has been the staff. Calling support is rarely a good experience; it often sounded like someone was paging through a manual to find a solution. Recently, I found out why: support is tiered, and we are on the lowest tier. I've been using this software for 5 years, and no one at TriTech offered us an upgrade. Online help files don't offer much more in the way of assistance. Navigation is clunky, and entries are often incomplete or outdated. We've also experienced the classic "sales promises features that developers say can't be done" routine. The most recent involved running their product on a Windows tablet - sales said it could be done, but later, support said it was only possible using Remote Desktop Protocol (a thing I wish I knew before I purchased the Windows tablet & an additional license). More than once, I've been scolded by sales for "not understanding how [their] software works." They require you to buy gift cards & hardware through them, at a substantial markup. I'm getting frustrated just thinking about this stuff...

Showing 5 reviews of 199 Read all reviews

AIM FAQs

Below are some frequently asked questions for AIM.

AIM offers the following pricing plans:

  • Starting from: US$995.00/one-time
  • Free Trial: Not Available

AIM has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

AIM supports the following languages:

English

AIM supports the following devices:

We do not have any information about what integrations AIM has

AIM offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for AIM.