--- description: If you're in a hunt for the best solution for your business, learn what VoiceSpin has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: VoiceSpin Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Auto Dialer Software](/directory/1067/auto-dialer/software) > [VoiceSpin](/software/2051163/voicespin) # VoiceSpin Canonical: https://www.getapp.sg/software/2051163/voicespin > Cloud-based VoIP contact center for SMBs to enterprises with AI auto dialing, omnichannel messaging, and speech analytics. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of VoiceSpin \* Consolidates voice, email, SMS, instant messaging, and social media into one platform, reducing the need for agents to switch between separate tools during customer interactions. \* AI-powered auto dialer matches outbound call volume to agent availability, helping sales and support teams maintain consistent contact rates across campaigns. \* Speech analytics and sentiment analysis flag interaction quality issues in real time, giving supervisors actionable data for agent coaching and compliance monitoring. \* Skill-based routing and configurable IVR menus direct inbound contacts to the most qualified available agent, improving first-contact resolution rates. \* Live monitoring tools including call listening, whisper coaching, and barge-in controls allow supervisors to guide agents during active interactions without disrupting the customer experience. \* CRM integrations surface customer records automatically during calls, reducing manual lookup time and keeping interaction histories accurate across systems. \* Real-time and historical reporting dashboards give operations managers visibility into queue performance, agent productivity, and campaign outcomes. \* Callback scheduling and omnichannel queue management reduce wait times by allowing customers to request a return call rather than remaining on hold. \* Cloud-based deployment with browser access supports remote and distributed teams without requiring on-premise hardware or infrastructure investment. \* Configurable outbound campaign tools with AI-driven lead scoring help prioritize contact lists, focusing agent effort on higher-probability interactions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Voicespin ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English, Hebrew - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 205 more ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Auto-Dialer - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Center - CRM - Call Center Management - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Transfer - Callback Scheduling ## Integrations (14 total) - ActiveCampaign - HubSpot CRM - HubSpot Marketing Hub - HubSpot Sales Hub - Keap - Netskope One Platform - Pipedrive - Salesforce Platform - Salesforce Sales Cloud - Zapier - Zendesk Suite - Zoho CRM - Zoho CRM Plus - monday AI Work Platform ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Auto Dialer Software](https://www.getapp.sg/directory/1067/auto-dialer/software) ## Related Categories - [Auto Dialer Software](https://www.getapp.sg/directory/1067/auto-dialer/software) - [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software) - [Inside Sales Software](https://www.getapp.sg/directory/761/inside-sales/software) - [VoIP Software](https://www.getapp.sg/directory/107/voip/software) - [Cloud PBX Software](https://www.getapp.sg/directory/1101/cloud-pbx/software) ## Alternatives 1. [Genesys Cloud CX](https://www.getapp.sg/software/104597/genesys-cloud) — 4.3/5 (269 reviews) 2. [JustCall](https://www.getapp.sg/software/2047760/justcall) — 4.1/5 (225 reviews) 3. [DCDial](https://www.getapp.sg/software/2058751/could-call-center) (0 reviews) 4. [Five9](https://www.getapp.sg/software/91276/five9) — 4.2/5 (487 reviews) 5. [Squaretalk](https://www.getapp.sg/software/106691/squaretalk-matrix) — 4.8/5 (127 reviews) ## Reviews ### "Perfect" — 5.0/5 > **Jeries** | *30 November 2021* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The fast response from support team and our Account Manager > > **Cons**: Sometimes we have problems with the lines ----- ### "“Lineup” review" — 5.0/5 > **Matan** | *18 December 2022* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: I have been working with voicespin admin softwares for a few years now and I feel very comfortable working with the interface and being able to configure everything myself from extensions to queues and configuring new numbers myself. > > **Cons**: I would love to have an option to download the entire recordings content in bulk and I already know voicespin team were working on such a solution. > > My overall experience with voicespin is absolutely great.I will not replace them for another vendor even if the price was lower. Since I know they care about their costumers which for me is most Important. ----- ### "ok" — 4.0/5 > **Asaf** | *2 December 2021* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: It works daily. > > **Cons**: Sometimes main servers crushes There is no Emergency plan Cannot divert calls to another phone when there is a crisis ----- ### "Voicespin review" — 5.0/5 > **Igal** | *30 November 2021* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Great service, great support, quality calls and willingness to answer the client needs. > > **Cons**: As far as my usage of the system i had no cons. ----- ### "Great service and support" — 5.0/5 > **Ben** | *2 January 2023* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: overall great service, our account manager \[sensitive content hidden\] always there to help resolve any issue we may have. > > **Cons**: support response time can be improved, no web chat on site. ## Links - [View on GetApp](https://www.getapp.sg/software/2051163/voicespin) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data