---
description: If you're in a hunt for the best solution for your business, learn what Infoset has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Infoset Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Infoset](/software/2051269/infoset)

# Infoset

Canonical: https://www.getapp.sg/software/2051269/infoset

> Infoset is a omnichannel customer service platform, allowing users to manage calls, emails, social media, and more.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Infoset
- **Founded**: 2020

## Commercial Context

- **Starting Price**: US$23.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: CRM - $23/month
CALL CENTER - $39/month
PRO HUB - $207/month
ENTERPRISE HUB - Please contact Infoset for custom pricing.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Turkish
- **Available Countries**: Türkiye

## Features

- Alerts/Escalation
- CRM
- Call Center Management
- Chatbot
- Dashboard
- Email Management
- IVR
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Reporting & Statistics
- Support Ticket Management
- Third-Party Integrations

## Integrations (14 total)

- Amplitude
- Discourse
- Disqus
- Fathom
- Google Analytics 360
- Instagram
- Messenger
- Plausible Analytics
- Segment
- Shopify
- Telegram
- Twitter/X
- WhatsApp
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)

## Alternatives

1. [Freshdesk](https://www.getapp.sg/software/10317/freshdesk) — 4.5/5 (3425 reviews)
2. [Salesforce Sales Cloud](https://www.getapp.sg/software/90378/salesforce) — 4.4/5 (18782 reviews)
3. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4079 reviews)
4. [LiveChat](https://www.getapp.sg/software/8385/livechat) — 4.6/5 (1723 reviews)
5. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1781 reviews)

## Reviews

### "Easy way of sales funnel tracking" — 4.0/5

> **Alper** | *1 June 2022* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Having chances to take action according to alert (reminder) and to-do-list system
Review of daily and weekly sales stages improvement
One platform to track segmentation based sales stages
> 
> **Cons**: Connection problems (sometimes)
Limited customization for exported Excel reports

## Links

- [View on GetApp](https://www.getapp.sg/software/2051269/infoset)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/infoset/> |
| en-AE | <https://www.getapp.ae/software/2051269/infoset> |
| en-AU | <https://www.getapp.com.au/software/2051269/infoset> |
| en-CA | <https://www.getapp.ca/software/2051269/infoset> |
| en-GB | <https://www.getapp.co.uk/software/2051269/infoset> |
| en-IE | <https://www.getapp.ie/software/2051269/infoset> |
| en-NZ | <https://www.getapp.co.nz/software/2051269/infoset> |
| en-SG | <https://www.getapp.sg/software/2051269/infoset> |
| en-ZA | <https://www.getapp.za.com/software/2051269/infoset> |

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